class Twitter::SendReplyService pattr_initialize [:message!] def perform return if message.private return if inbox.channel.class.to_s != 'Channel::TwitterProfile' return unless outgoing_message_from_chatwoot? $twitter.send_direct_message( recipient_id: contact_inbox.source_id, message: message.content ) end private def outgoing_message_from_chatwoot? message.outgoing? end delegate :contact_inbox, to: :conversation delegate :conversation, to: :message delegate :inbox, to: :conversation end