{ "GENERAL_SETTINGS": { "LIMIT_MESSAGES": { "CONVERSATION": "您已超過對話數量上限。Hacker 方案僅允許 500 則對話。", "INBOXES": "您已超過收件匣數量上限。Hacker 方案僅支援網站即時聊天。如需使用電子郵件、WhatsApp 等額外收件匣,請升級至付費方案。", "AGENTS": "您已超過客服人員數量上限。您的方案僅允許 {allowedAgents} 位客服人員。", "NON_ADMIN": "請聯絡您的管理員升級方案,以繼續使用所有功能。" }, "TITLE": "帳戶設定", "SUBMIT": "更新設定", "BACK": "返回", "DISMISS": "關閉", "UPDATE": { "ERROR": "無法更新設定,請重試!", "SUCCESS": "已成功更新帳戶設定" }, "ACCOUNT_DELETE_SECTION": { "TITLE": "刪除您的帳戶", "NOTE": "一旦刪除帳戶,您的所有資料將被永久刪除。", "BUTTON_TEXT": "刪除您的帳戶", "CONFIRM": { "TITLE": "刪除帳戶", "MESSAGE": "刪除帳戶後將無法復原。請在下方輸入您的帳戶名稱以確認永久刪除。", "BUTTON_TEXT": "刪除", "DISMISS": "取消", "PLACE_HOLDER": "請輸入 {accountName} 以確認" }, "SUCCESS": "帳戶已標記為待刪除", "FAILURE": "無法刪除帳戶,請重試!", "SCHEDULED_DELETION": { "TITLE": "帳戶已排定刪除", "MESSAGE_MANUAL": "此帳戶已排定於 {deletionDate} 刪除。此操作由管理員發起,您可以在該日期之前取消刪除。", "MESSAGE_INACTIVITY": "此帳戶因長期未使用,已排定於 {deletionDate} 刪除。您可以在該日期之前取消刪除。", "CLEAR_BUTTON": "取消排定刪除" } }, "FORM": { "ERROR": "請修正表單錯誤", "GENERAL_SECTION": { "TITLE": "一般設定", "NOTE": "" }, "ACCOUNT_ID": { "TITLE": "帳戶 ID", "NOTE": "如果您正在建立基於 API 的整合,將需要此 ID" }, "AUTO_RESOLVE": { "TITLE": "自動解決對話", "NOTE": "此設定可讓您在一段時間無活動後自動解決對話。", "DURATION": { "LABEL": "無活動持續時間", "HELP": "對話在無活動多久後自動解決", "PLACEHOLDER": "30", "ERROR": "自動解決時間應介於 10 分鐘至 999 天之間", "API": { "SUCCESS": "已成功更新自動解決設定", "ERROR": "無法更新自動解決設定" } }, "MESSAGE": { "LABEL": "自訂自動解決訊息", "PLACEHOLDER": "由於 15 天無活動,此對話已被系統標記為已解決", "HELP": "對話自動解決後傳送給客戶的訊息" }, "PREFERENCES": "偏好設定", "LABEL": { "LABEL": "自動解決後新增標籤", "PLACEHOLDER": "選擇標籤" }, "IGNORE_WAITING": { "LABEL": "跳過等待客服回覆的對話" }, "UPDATE_BUTTON": "儲存變更" }, "NAME": { "LABEL": "帳戶名稱", "PLACEHOLDER": "您的帳戶名稱", "ERROR": "請輸入有效的帳戶名稱" }, "LANGUAGE": { "LABEL": "網站語言", "PLACEHOLDER": "您的帳戶名稱", "ERROR": "" }, "DOMAIN": { "LABEL": "接收電子郵件的網域", "PLACEHOLDER": "用於接收郵件的網域", "ERROR": "" }, "SUPPORT_EMAIL": { "LABEL": "客服信箱", "PLACEHOLDER": "您公司的客服信箱", "ERROR": "" }, "AUTO_RESOLVE_IGNORE_WAITING": { "LABEL": "排除未回覆的對話", "HELP": "啟用後,系統將跳過仍在等待客服回覆的對話,不會自動解決。" }, "AUDIO_TRANSCRIPTION": { "TITLE": "語音訊息轉文字", "NOTE": "自動將對話中的語音訊息轉為文字。每當傳送或接收語音訊息時,系統會自動產生文字稿並顯示在訊息旁。", "API": { "SUCCESS": "已成功更新語音轉文字設定", "ERROR": "無法更新語音轉文字設定" } }, "AUTO_RESOLVE_DURATION": { "LABEL": "無活動自動解決時間", "HELP": "對話在無活動多久後應自動解決", "PLACEHOLDER": "30", "ERROR": "自動解決時間應介於 10 分鐘至 999 天之間", "API": { "SUCCESS": "已成功更新自動解決設定", "ERROR": "無法更新自動解決設定" }, "UPDATE_BUTTON": "更新", "MESSAGE_LABEL": "自訂解決訊息", "MESSAGE_PLACEHOLDER": "由於 15 天無活動,此對話已被系統標記為已解決", "MESSAGE_HELP": "當對話因無活動而被系統自動解決時,此訊息將傳送給客戶。" }, "FEATURES": { "INBOUND_EMAIL_ENABLED": "您的帳戶已啟用電子郵件對話延續功能。", "CUSTOM_EMAIL_DOMAIN_ENABLED": "您現在可以在自訂網域的信箱中接收郵件。" } }, "UPDATE_CHATWOOT": "Chatwoot 有新版本 {latestChatwootVersion} 可供更新,請更新您的執行個體。", "LEARN_MORE": "瞭解更多", "PAYMENT_PENDING": "您的付款尚未完成,請更新付款資訊以繼續使用 Chatwoot", "UPGRADE": "升級以繼續使用 Chatwoot", "LIMITS_UPGRADE": "您的帳戶已超過使用量上限,請升級方案以繼續使用 Chatwoot", "OPEN_BILLING": "開啟帳單" }, "FORMS": { "MULTISELECT": { "ENTER_TO_SELECT": "按下 Enter 以選擇", "ENTER_TO_REMOVE": "按下 Enter 以移除", "NO_OPTIONS": "清單為空", "SELECT_ONE": "選擇其中一項", "SELECT": "選擇" } }, "NOTIFICATIONS_PAGE": { "HEADER": "通知", "MARK_ALL_DONE": "全部標記完成", "DELETE_TITLE": "已刪除", "UNREAD_NOTIFICATION": { "TITLE": "未讀通知", "ALL_NOTIFICATIONS": "查看所有通知", "LOADING_UNREAD_MESSAGE": "正在載入未讀通知...", "EMPTY_MESSAGE": "您沒有未讀通知" }, "LIST": { "LOADING_MESSAGE": "正在載入通知...", "404": "沒有通知", "TABLE_HEADER": [ "姓名", "電話號碼", "對話", "最後聯絡" ] }, "TYPE_LABEL": { "conversation_creation": "新對話", "conversation_assignment": "對話已指派", "assigned_conversation_new_message": "新訊息", "participating_conversation_new_message": "新訊息", "conversation_mention": "被提及", "sla_missed_first_response": "SLA 未達標", "sla_missed_next_response": "SLA 未達標", "sla_missed_resolution": "SLA 未達標" } }, "NETWORK": { "NOTIFICATION": { "OFFLINE": "離線", "RECONNECTING": "重新連線中...", "RECONNECT_SUCCESS": "已重新連線" }, "BUTTON": { "REFRESH": "重新整理" } }, "COMMAND_BAR": { "SEARCH_PLACEHOLDER": "搜尋或快速跳轉", "SNOOZE_PLACEHOLDER": "輸入時間,例如:明天、2 小時後、下週五、1月15日...", "SECTIONS": { "GENERAL": "一般", "REPORTS": "報表", "CONVERSATION": "對話", "BULK_ACTIONS": "批次操作", "CHANGE_ASSIGNEE": "變更負責人", "CHANGE_PRIORITY": "變更優先順序", "CHANGE_TEAM": "變更團隊", "SNOOZE_CONVERSATION": "延後對話", "ADD_LABEL": "為對話新增標籤", "REMOVE_LABEL": "從對話移除標籤", "SETTINGS": "設定", "AI_ASSIST": "AI 助手", "APPEARANCE": "外觀", "SNOOZE_NOTIFICATION": "延後通知" }, "COMMANDS": { "GO_TO_CONVERSATION_DASHBOARD": "前往對話儀表板", "GO_TO_CONTACTS_DASHBOARD": "前往聯絡人儀表板", "GO_TO_REPORTS_OVERVIEW": "前往報表總覽", "GO_TO_CONVERSATION_REPORTS": "前往對話報表", "GO_TO_AGENT_REPORTS": "前往客服人員報表", "GO_TO_LABEL_REPORTS": "前往標籤報表", "GO_TO_INBOX_REPORTS": "前往收件匣報表", "GO_TO_TEAM_REPORTS": "前往團隊報表", "GO_TO_SETTINGS_AGENTS": "前往客服人員設定", "GO_TO_SETTINGS_TEAMS": "前往團隊設定", "GO_TO_SETTINGS_INBOXES": "前往收件匣設定", "GO_TO_SETTINGS_LABELS": "前往標籤設定", "GO_TO_SETTINGS_CANNED_RESPONSES": "前往預設回覆設定", "GO_TO_SETTINGS_APPLICATIONS": "前往應用程式設定", "GO_TO_SETTINGS_ACCOUNT": "前往帳戶設定", "GO_TO_SETTINGS_PROFILE": "前往個人資料設定", "GO_TO_NOTIFICATIONS": "前往通知", "ADD_LABELS_TO_CONVERSATION": "為對話新增標籤", "ASSIGN_AN_AGENT": "指派客服人員", "AI_ASSIST": "AI 助手", "ASSIGN_PRIORITY": "指派優先順序", "ASSIGN_A_TEAM": "指派團隊", "MUTE_CONVERSATION": "將對話靜音", "UNMUTE_CONVERSATION": "取消對話靜音", "REMOVE_LABEL_FROM_CONVERSATION": "從對話移除標籤", "REOPEN_CONVERSATION": "重新開啟對話", "RESOLVE_CONVERSATION": "解決對話", "SEND_TRANSCRIPT": "傳送對話記錄電子郵件", "SNOOZE_CONVERSATION": "延後對話", "UNTIL_NEXT_REPLY": "直到下次回覆", "UNTIL_NEXT_WEEK": "直到下週", "UNTIL_TOMORROW": "直到明天", "UNTIL_NEXT_MONTH": "直到下個月", "AN_HOUR_FROM_NOW": "一小時後", "UNTIL_CUSTOM_TIME": "自訂時間...", "CHANGE_APPEARANCE": "變更外觀", "LIGHT_MODE": "淺色", "DARK_MODE": "深色", "SYSTEM_MODE": "跟隨系統", "SNOOZE_NOTIFICATION": "延後通知" } }, "DASHBOARD_APPS": { "LOADING_MESSAGE": "正在載入儀表板應用程式..." }, "COMMON": { "OR": "或", "CLICK_HERE": "點擊這裡" } }