# == Schema Information # # Table name: applied_slas # # id :bigint not null, primary key # sla_status :integer default("active") # created_at :datetime not null # updated_at :datetime not null # account_id :bigint not null # conversation_id :bigint not null # sla_policy_id :bigint not null # # Indexes # # index_applied_slas_on_account_id (account_id) # index_applied_slas_on_conversation_id (conversation_id) # index_applied_slas_on_sla_policy_id (sla_policy_id) # class AppliedSla < ApplicationRecord belongs_to :account belongs_to :sla_policy belongs_to :conversation enum sla_status: { active: 0, hit: 1, missed: 2 } end