# == Schema Information # # Table name: channel_whatsapp # # id :bigint not null, primary key # message_templates :jsonb # message_templates_last_updated :datetime # phone_number :string not null # provider :string default("default") # provider_config :jsonb # provider_connection :jsonb # created_at :datetime not null # updated_at :datetime not null # account_id :integer not null # # Indexes # # index_channel_whatsapp_on_phone_number (phone_number) UNIQUE # index_channel_whatsapp_provider_connection (provider_connection) WHERE ((provider)::text = ANY ((ARRAY['baileys'::character varying, 'zapi'::character varying])::text[])) USING gin # rubocop:disable Layout/LineLength # class Channel::Whatsapp < ApplicationRecord include Channelable include Reauthorizable self.table_name = 'channel_whatsapp' EDITABLE_ATTRS = [:phone_number, :provider, { provider_config: {} }].freeze # default at the moment is 360dialog lets change later. PROVIDERS = %w[default whatsapp_cloud baileys zapi].freeze before_validation :ensure_webhook_verify_token validates :provider, inclusion: { in: PROVIDERS } validates :phone_number, presence: true, uniqueness: true validate :validate_provider_config has_one :inbox, as: :channel, dependent: :destroy after_create :sync_templates before_destroy :teardown_webhooks before_destroy :disconnect_channel_provider, if: -> { provider_service.respond_to?(:disconnect_channel_provider) } def name 'Whatsapp' end def provider_service case provider when 'whatsapp_cloud' Whatsapp::Providers::WhatsappCloudService.new(whatsapp_channel: self) when 'baileys' Whatsapp::Providers::WhatsappBaileysService.new(whatsapp_channel: self) when 'zapi' Whatsapp::Providers::WhatsappZapiService.new(whatsapp_channel: self) else Whatsapp::Providers::Whatsapp360DialogService.new(whatsapp_channel: self) end end def use_internal_host? provider == 'baileys' && ENV.fetch('BAILEYS_PROVIDER_USE_INTERNAL_HOST_URL', false) end def mark_message_templates_updated # rubocop:disable Rails/SkipsModelValidations update_column(:message_templates_last_updated, Time.zone.now) # rubocop:enable Rails/SkipsModelValidations end def update_provider_connection!(provider_connection) assign_attributes(provider_connection: provider_connection) # NOTE: Skip `validate_provider_config?` check save!(validate: false) end def provider_connection_data data = { connection: provider_connection['connection'] } if Current.account_user&.administrator? data[:qr_data_url] = provider_connection['qr_data_url'] data[:error] = provider_connection['error'] end data end def toggle_typing_status(typing_status, conversation:) return unless provider_service.respond_to?(:toggle_typing_status) recipient_id = conversation.contact.identifier || conversation.contact.phone_number last_message = conversation.messages.last provider_service.toggle_typing_status(typing_status, last_message: last_message, recipient_id: recipient_id) end def update_presence(status) return unless provider_service.respond_to?(:update_presence) provider_service.update_presence(status) end def read_messages(messages, conversation:) return unless provider_service.respond_to?(:read_messages) # NOTE: This is the default behavior, so `mark_as_read` being `nil` is the same as `true`. return if provider_config&.dig('mark_as_read') == false recipient_id = if provider == 'zapi' conversation.contact.phone_number else conversation.contact.identifier || conversation.contact.phone_number end provider_service.read_messages(messages, recipient_id: recipient_id) end def unread_conversation(conversation) return unless provider_service.respond_to?(:unread_message) # NOTE: For the Baileys provider, the last message is required even if it is an outgoing message. last_message = conversation.messages.last provider_service.unread_message(conversation.contact.phone_number, last_message) if last_message end def disconnect_channel_provider provider_service.disconnect_channel_provider rescue StandardError => e # NOTE: Don't prevent destruction if disconnect fails Rails.logger.error "Failed to disconnect channel provider: #{e.message}" end def received_messages(messages, conversation) return unless provider_service.respond_to?(:received_messages) recipient_id = conversation.contact.identifier || conversation.contact.phone_number provider_service.received_messages(recipient_id, messages) end def on_whatsapp(phone_number) return unless provider_service.respond_to?(:on_whatsapp) provider_service.on_whatsapp(phone_number) end delegate :setup_channel_provider, to: :provider_service delegate :send_message, to: :provider_service delegate :send_template, to: :provider_service delegate :sync_templates, to: :provider_service delegate :media_url, to: :provider_service delegate :api_headers, to: :provider_service def setup_webhooks perform_webhook_setup rescue StandardError => e Rails.logger.error "[WHATSAPP] Webhook setup failed: #{e.message}" prompt_reauthorization! end private def ensure_webhook_verify_token provider_config['webhook_verify_token'] ||= SecureRandom.hex(16) if provider.in?(%w[whatsapp_cloud baileys]) end def validate_provider_config errors.add(:provider_config, 'Invalid Credentials') unless provider_service.validate_provider_config? end def perform_webhook_setup business_account_id = provider_config['business_account_id'] api_key = provider_config['api_key'] Whatsapp::WebhookSetupService.new(self, business_account_id, api_key).perform end def teardown_webhooks # NOTE: Guard against double execution during destruction due to the # `has_one :inbox, dependent: :destroy` relationship which will trigger this callback circularly return if @webhook_teardown_initiated @webhook_teardown_initiated = true Whatsapp::WebhookTeardownService.new(self).perform end end