#Files in the config/locales directory are used for internationalization
#and are automatically loaded by Rails. If you want to use locales other
#than English, add the necessary files in this directory.
#To use the locales, use `I18n.t`:
#I18n.t 'hello'
#In views, this is aliased to just `t`:
#<%= t('hello') %>
#To use a different locale, set it with `I18n.locale`:
#I18n.locale = :es
#This would use the information in config/locales/es.yml.
#The following keys must be escaped otherwise they will not be retrieved by
#the default I18n backend:
#true, false, on, off, yes, no
#Instead, surround them with single quotes.
#en:
#'true': 'foo'
#To learn more, please read the Rails Internationalization guide
#available at https://guides.rubyonrails.org/i18n.html.
it:
  hello: 'Ciao mondo'
  messages:
    reset_password_success: Woot! Richiesta di reimpostazione della password riuscita. Controlla la tua mail per le istruzioni.
    reset_password_failure: Uh ho! Non siamo riusciti a trovare alcun utente con l'email specificata.
    inbox_deletetion_response: Your inbox deletion request will be processed in some time.
  errors:
    validations:
      presence: non deve essere vuoto
    webhook:
      invalid: Eventi non validi
    signup:
      disposable_email: Non consentiamo email usa e getta
      blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
      invalid_email: Hai inserito un'email non valida
      email_already_exists: 'Ti sei già registrato per un account con %{email}'
      invalid_params: 'Invalid, please check the signup paramters and try again'
      failed: Registrazione non riuscita
    data_import:
      data_type:
        invalid: Tipo di dato non valido
    contacts:
      import:
        failed: Il file è vuoto
      export:
        success: We will notify you once contacts export file is ready to view.
      email:
        invalid: Email non valida
      phone_number:
        invalid: dovrebbe essere nel formato e164
    categories:
      locale:
        unique: dovrebbe essere unico nella categoria e nel portale
    dyte:
      invalid_message_type: 'Invalid message type. Action not permitted'
    slack:
      invalid_channel_id: 'Invalid slack channel. Please try again'
    inboxes:
      imap:
        socket_error: Controlla la connessione di rete, l'indirizzo IMAP e riprova.
        no_response_error: Controlla le credenziali IMAP e riprova.
        host_unreachable_error: Host irraggiungibile, Controlla l'indirizzo IMAP, la porta IMAP e riprova.
        connection_timed_out_error: Connessione scaduta per %{address}:%{port}
        connection_closed_error: Connessione chiusa.
      validations:
        name: non dovrebbe iniziare o terminare con i simboli, e non dovrebbe avere < > / \ @ caratteri.
    custom_filters:
      number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 50.
      invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
  reports:
    period: Periodo di segnalazione da %{since} a %{until}
    utc_warning: The report generated is in UTC timezone
    agent_csv:
      agent_name: Nome agente
      conversations_count: Assigned conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Conteggio risoluzioni
      avg_customer_waiting_time: Avg customer waiting time
    inbox_csv:
      inbox_name: Nome casella
      inbox_type: Tipo casella
      conversations_count: Numero di conversazioni
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
    label_csv:
      label_title: Etichetta
      conversations_count: Numero di conversazioni
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
    team_csv:
      team_name: Nome del team
      conversations_count: Numero di conversazioni
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Conteggio risoluzioni
      avg_customer_waiting_time: Avg customer waiting time
    conversation_traffic_csv:
      timezone: Timezone
    sla_csv:
      conversation_id: Conversation ID
      sla_policy_breached: SLA Policy
      assignee: Assignee
      team: Team
      inbox: Casella
      labels: Etichette
      conversation_link: Link to the Conversation
      breached_events: Breached Events
    default_group_by: giorno
    csat:
      headers:
        contact_name: Nome contatto
        contact_email_address: Indirizzo email contatto
        contact_phone_number: Numero di telefono contatto
        link_to_the_conversation: Link alla conversazione
        agent_name: Nome dell'agente
        rating: Valutazione
        feedback: Commento del feedback
        recorded_at: Data di registrazione
  notifications:
    notification_title:
      conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
      conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
      assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
      conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
      sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
      sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
      sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
    attachment: 'Attachment'
    no_content: 'No content'
  conversations:
    messages:
      instagram_story_content: '%{story_sender} ti ha menzionato nella storia: '
      instagram_deleted_story_content: Questa storia non è più disponibile.
      deleted: Questo messaggio è stato eliminato
      delivery_status:
        error_code: 'Error code: %{error_code}'
    activity:
      status:
        resolved: 'La conversazione è stata contrassegnata come risolta da %{user_name}'
        contact_resolved: 'La conversazione è stata risolta da %{contact_name}'
        open: 'La conversazione è stata riaperta da %{user_name}'
        pending: 'La conversazione è stata contrassegnata come in attesa da %{user_name}'
        snoozed: 'La conversazione è stata posticipata da %{user_name}'
        auto_resolved: 'La conversazione è stata contrassegnata come risolta dal sistema a causa di %{duration} giorni d''inattività'
        system_auto_open: System reopened the conversation due to a new incoming message.
      priority:
        added: '%{user_name} set the priority to %{new_priority}'
        updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
        removed: '%{user_name} removed the priority'
      assignee:
        self_assigned: '%{user_name} si è assegnato a questa conversazione'
        assigned: 'Assegnato a %{assignee_name} da %{user_name}'
        removed: 'Conversazione non assegnata da %{user_name}'
      team:
        assigned: 'Assegnato a %{team_name} da %{user_name}'
        assigned_with_assignee: 'Assegnato a %{assignee_name} tramite %{team_name} da %{user_name}'
        removed: 'Assegnazione a %{team_name} rimossa da %{user_name}'
      labels:
        added: '%{user_name} ha aggiunto %{labels}'
        removed: '%{user_name} ha rimosso %{labels}'
      sla:
        added: '%{user_name} added SLA policy %{sla_name}'
        removed: '%{user_name} removed SLA policy %{sla_name}'
      muted: '%{user_name} ha silenziato la conversazione'
      unmuted: '%{user_name} ha riattivato l''audio della conversazione'
      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
    templates:
      greeting_message_body: '%{account_name}, in genere, risponde in poche ore.'
      ways_to_reach_you_message_body: 'Offri al team un modo per raggiungerti.'
      email_input_box_message_body: 'Ricevi notifiche via email'
      csat_input_message_body: 'Valuta la conversazione'
    reply:
      email:
        header:
          from_with_name: '%{assignee_name} da %{inbox_name} <%{from_email}>'
          reply_with_name: '%{assignee_name} da %{inbox_name} <reply+%{reply_email}>'
          friendly_name: '%{sender_name} da %{business_name} <%{from_email}>'
          professional_name: '%{business_name} <%{from_email}>'
      channel_email:
        header:
          reply_with_name: '%{assignee_name} da %{inbox_name} <%{from_email}>'
          reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
      email_subject: 'Nuovi messaggi in questa conversazione'
      transcript_subject: 'Trascrizione della conversazione'
    survey:
      response: 'Valuta questa conversazione, %{link}'
  contacts:
    online:
      delete: '%{contact_name} è online, riprova più tardi'
  integration_apps:
    dashboard_apps:
      name: 'App dashboard'
      description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
    dyte:
      name: 'Dyte'
      description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
      meeting_name: '%{agent_name} has started a meeting'
    slack:
      name: 'Slack'
      description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
    webhooks:
      name: 'Webhook'
      description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
    dialogflow:
      name: 'Dialogflow'
      description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
    google_translate:
      name: 'Google Translate'
      description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
    openai:
      name: 'OpenAI'
      description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
    linear:
      name: 'Linear'
      description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
  captain:
    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
  public_portal:
    search:
      search_placeholder: Search for article by title or body...
      empty_placeholder: Nessun risultato trovato.
      loading_placeholder: Searching...
      results_title: Search results
    toc_header: 'On this page'
    hero:
      sub_title: Search for the articles here or browse the categories below.
    common:
      home: Home
      last_updated_on: Last updated on %{last_updated_on}
      view_all_articles: View all
      article: article
      articles: articoli
      author: autore
      authors: authors
      other: other
      others: others
      by: By
      no_articles: There are no articles here
    footer:
      made_with: Made with
    header:
      go_to_homepage: Website
      appearance:
        system: System
        light: Light
        dark: Dark
      featured_articles: Featured Articles
      uncategorized: Uncategorized
    404:
      title: Page not found
      description: We couldn't find the page you were looking for.
      back_to_home: Go to home page
  slack_unfurl:
    fields:
      name: Nome
      email: Email
      phone_number: Phone
      company_name: Azienda
      inbox_name: Casella
      inbox_type: Inbox Type
    button: Apri conversazione
  time_units:
    days:
      one: '%{count} day'
      other: '%{count} days'
    hours:
      one: '%{count} hour'
      other: '%{count} hours'
    minutes:
      one: '%{count} minute'
      other: '%{count} minutes'
    seconds:
      one: '%{count} second'
      other: '%{count} seconds'