class Captain::Tools::ResolveConversationTool < Captain::Tools::BasePublicTool description 'Resolve a conversation when the issue has been addressed or the conversation should be closed' param :reason, type: 'string', desc: 'Brief reason for resolving the conversation', required: true def perform(tool_context, reason:) conversation = find_conversation(tool_context.state) return 'Conversation not found' unless conversation return "Conversation ##{conversation.display_id} is already resolved" if conversation.resolved? return 'Auto-resolve is disabled for this account' if conversation.account.captain_auto_resolve_disabled? log_tool_usage('resolve_conversation', { conversation_id: conversation.id, reason: reason }) conversation.with_captain_activity_context(reason: reason, reason_type: :tool) { conversation.resolved! } "Conversation ##{conversation.display_id} resolved#{" (Reason: #{reason})" if reason}" end private def permissions %w[conversation_manage conversation_unassigned_manage conversation_participating_manage] end end