iachat/app
Pranav 0917e1a646
feat: Add an API to support querying metrics by ChannelType (#13255)
This API gives you how many conversations exist per channel, broken down
by status in a given time period. The max time period is capped to 6
months for now.

**Input Params:**
- **since:** Unix timestamp (seconds) - start of date range
- **until:** Unix timestamp (seconds) - end of date range


**Response Payload:**

```json
{
  "Channel::Sms": {
    "resolved": 85,
    "snoozed": 10,
    "open": 5,
    "pending": 5,
    "total": 100
  },
  "Channel::Email": {
    "resolved": 72,
    "snoozed": 15,
    "open": 13,
    "pending": 13,
    "total": 100
  },
  "Channel::WebWidget": {
    "resolved": 90,
    "snoozed": 7,
    "open": 3,
    "pending": 3,
    "total": 100
  }
}
```

**Definitons:**
resolved = Number of conversations created within the selected time
period that are currently marked as resolved.
snoozed = Number of conversations created within the selected time
period that are currently marked as snoozed.
pending = Number of conversations created within the selected time
period that are currently marked as pending.
open = Number of conversations created within the selected time period
that are currently open.
total = Total number of conversations created within the selected time
period, across all statuses.
2026-01-12 23:18:47 -08:00
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders feat: Add an API to support querying metrics by ChannelType (#13255) 2026-01-12 23:18:47 -08:00
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers feat: Add an API to support querying metrics by ChannelType (#13255) 2026-01-12 23:18:47 -08:00
dashboards feat: Auto confirm user email when super admin make changes (#12418) 2025-09-23 20:14:02 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
helpers feat: TikTok channel (#12741) 2025-12-17 07:54:50 -08:00
javascript Merge branch 'hotfix/4.9.2' into develop 2026-01-12 09:15:23 -08:00
jobs fix: Avoid double notification email after importing contacts (#13150) 2026-01-09 15:11:19 -08:00
listeners fix: pass serialized data in notification.deleted event to avoid Deserialisation (#13061) 2026-01-12 13:15:40 +05:30
mailboxes refactor: strategy pattern for mailbox conversation finding (#12766) 2025-11-10 20:47:18 +05:30
mailers feat: TikTok channel (#12741) 2025-12-17 07:54:50 -08:00
models feat: add global config for captain settings (#13141) 2026-01-12 19:54:19 +05:30
policies feat: Add AI credit topup flow for Stripe (#12988) 2025-12-02 17:53:44 -08:00
presenters feat(CW-6187): include headers from incoming emails (#13139) 2026-01-07 12:45:54 +05:30
services feat: Advanced Search Backend (#12917) 2026-01-07 15:30:49 +05:30
views feat: Use amplitude for Cloud Analytics (#13217) 2026-01-09 09:32:09 -08:00