iachat/app/javascript/dashboard/store/modules
Shivam Mishra 0e30e3c00a
fix: add loading and silent retry to summary reports (#13455)
For large accounts, summary report queries can take several seconds to
complete, often times hitting the 15-second production request timeout.
The existing implementation silently swallows these failures and
provides no feedback during loading. Users see stale data with no
indication that a fetch is in progress, and if they interact with
filters while a request is in flight, they trigger race conditions that
can result in mismatched data being displayed.

This is a UX-level fix for what is fundamentally a performance problem.
While the underlying query performance is addressed separately, users
need proper feedback either way

## Approach

The PR adds three things: 

1. A loading overlay on the table, to provide feedback on loading state
2. Disabled filter inputs during loading so that the user does not
request new information that can cause race conditions in updating the
store
3. Silent retry before showing an error.

The retry exists because these queries often succeed on the second
attempt—likely due to database query caching. Rather than immediately
showing an error and forcing the user to manually retry, we do it
automatically. If the second attempt also fails, we show a toast so the
user knows something went wrong.

The store previously caught and discarded errors entirely. It now
rethrows them after resetting the loading flag, allowing components to
handle failures as they see fit.

### Previews

#### Double Retry and Error


https://github.com/user-attachments/assets/c189b173-8017-44b7-9493-417d65582c95

#### Loading State


https://github.com/user-attachments/assets/9f899c20-fbad-469b-93cc-f0d05d0853b0

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
2026-02-06 19:53:46 +05:30
..
contacts feat: Add infinite scroll to contacts search page (#13376) 2026-01-27 18:55:19 -08:00
conversations feat: Conversation workflows(EE) (#13040) 2026-01-27 11:36:20 +04:00
helpCenterArticles chore: Help center improvements (#10712) 2025-01-21 13:50:01 +05:30
helpCenterCategories feat(v4): Update the help center portal design (#10296) 2024-10-23 22:09:36 -07:00
helpCenterPortals feat(cloud): Add support for viewing status of SSL in custom domains (#12011) 2025-07-30 10:52:47 -07:00
inboxes feat: Voice channel creation Flow (#11775) 2025-06-25 14:21:03 -07:00
notifications feat: Display notification count in sidebar inbox item (#12324) 2025-09-01 15:55:09 +05:30
specs fix: add loading and silent retry to summary reports (#13455) 2026-02-06 19:53:46 +05:30
teams feat(v4): Update the report pages to show aggregate values (#10766) 2025-01-28 09:19:18 +05:30
accounts.js feat: Add AI credit topup flow for Stripe (#12988) 2025-12-02 17:53:44 -08:00
agentBots.js feat: Ability to reset api_access_token (#11565) 2025-05-29 14:42:13 +05:30
agentCapacityPolicies.js feat: Agent capacity policy Create/Edit pages (#12424) 2025-09-12 18:42:55 +05:30
agents.js feat(v4): Update the report pages to show aggregate values (#10766) 2025-01-28 09:19:18 +05:30
assignmentPolicies.js feat: Agent assignment policy Create/Edit pages (#12400) 2025-09-10 20:02:11 +05:30
attributes.js fix: Update contact details page errors (#10536) 2024-12-04 13:58:53 -08:00
auditlogs.js feat: audit logs UI (#6803) 2023-04-17 19:11:05 +05:30
auth.js fix: Prevent display_name reset when updating password (#10374) 2025-06-11 19:05:30 -04:00
automations.js feat: Update the design for automation (#10002) 2024-08-22 16:22:54 +05:30
bulkActions.js feat: Adds support for all snooze option in bulk actions (#9361) 2024-05-09 19:27:31 +05:30
campaigns.js feat: WhatsApp campaigns (#11910) 2025-07-16 09:04:02 +05:30
cannedResponse.js feat: Update the design for canned responses (#9903) 2024-08-07 09:43:47 -07:00
contactConversations.js feat(v4): Add new contact details screen (#10504) 2024-12-03 21:29:47 -08:00
contactLabels.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
contactNotes.js feat(v4): Add new contact details screen (#10504) 2024-12-03 21:29:47 -08:00
conversationLabels.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
conversationMetadata.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
conversationPage.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
conversationSearch.js feat: Advanced Search Backend (#12917) 2026-01-07 15:30:49 +05:30
conversationStats.js chore: add script to throttle bulkreindex job creation and increase meta timeouts(#12626) 2025-10-13 16:21:45 +05:30
conversationTypingStatus.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
conversationWatchers.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
csat.js feat(ee): Review Notes for CSAT Reports (#13289) 2026-01-15 19:53:57 -08:00
customRole.js chore: Custom Roles to manage permissions [ UI ] (#9865) 2024-09-17 11:40:11 -07:00
customViews.js feat: Improve Contact list (#10522) 2024-12-02 18:23:41 -08:00
dashboardApps.js feat: Add the ability to create dashboard apps from the UI (#4924) 2022-07-08 15:55:32 +07:00
draftMessages.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
inboxAssignableAgents.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
inboxes.js feat: Add support for sending CSAT surveys via templates (Whatsapp Cloud) (#12787) 2026-01-06 11:46:00 +04:00
inboxMembers.js Chore: Inbox Members API improvements (#3008) 2021-09-14 11:55:02 +05:30
integrations.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
labels.js feat: Refactor reports filters (#13443) 2026-02-06 18:22:30 +05:30
macros.js feat: Add API module and Vuex store for Macros (#5603) 2022-10-11 22:54:17 -07:00
reports.js feat: Add conversations summary CSV export (#13110) 2026-01-13 12:30:26 +04:00
sla.js feat: add option to delete and disable edits for SLA (#9108) 2024-03-15 12:21:32 +05:30
SLAReports.js feat: Download SLA reports (#9201) 2024-04-08 20:51:34 -07:00
summaryReports.js fix: add loading and silent retry to summary reports (#13455) 2026-02-06 19:53:46 +05:30
teamMembers.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
userNotificationSettings.js feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
webhooks.js feat: Add event subscription option to webhooks (#4540) 2022-04-25 17:44:42 +05:30