iachat/spec
Sojan Jose 61eaa098ae
fix(messages): reduce audio transcription 400 retry noise (#13487)
## Summary
This PR reduces duplicate failure noise for audio transcription jobs
that fail with permanent HTTP 400 responses, and fixes a file-format
edge case causing intermittent 400s.

Sentry issue: [CHATWOOT-99E /
6660541334](https://chatwoot-p3.sentry.io/issues/6660541334/)

## Confirmed root cause
For some attachments, the stored filename had no extension (example:
`speech`, content type `audio/mpeg`).
When the temporary transcription upload file was created without an
extension, OpenAI returned:
`Unrecognized file format` (HTTP 400).

## Scope of changes
1. `Messages::AudioTranscriptionJob`
- Keeps `discard_on Faraday::BadRequestError` to avoid retry storms on
permanent request errors.
- Adds explicit Rails warning logs for discarded jobs with
attachment/job/status context.

2. `Messages::AudioTranscriptionService`
- Keeps guaranteed temp file cleanup via `ensure`.
- Ensures temp upload files include an extension when the original
filename has none, derived from blob `content_type`.
- This addresses intermittent failures like extensionless `audio/mpeg`
files.

## Reproduction
Enable audio transcription for an account and process an audio
attachment whose stored filename has no extension (for example `speech`)
but valid audio content type (`audio/mpeg`).
Before this fix, OpenAI transcription could return HTTP 400
`Unrecognized file format` for that attachment while similar attachments
with extensions succeeded.

## Testing
Ran:
`bundle exec rubocop
enterprise/app/jobs/messages/audio_transcription_job.rb
enterprise/app/services/messages/audio_transcription_service.rb`

Result: both modified files pass lint with no offenses.
2026-02-17 13:25:13 +05:30
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Move email attachments from links to file attachments (#11304) 2025-04-15 23:43:12 -07:00
builders Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
config fix: Update Arcade embed aspect ratio (#12923) 2025-11-24 20:22:27 +05:30
configs chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
controllers fix: Enforce team boundaries to prevent cross-team assignments (#13353) 2026-02-16 14:39:20 +05:30
dispatchers Non blocking event dispatch (#652) 2020-03-29 19:18:30 +05:30
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
enterprise fix(messages): reduce audio transcription 400 retry noise (#13487) 2026-02-17 13:25:13 +05:30
factories fix: Setup webhooks for manual WhatsApp Cloud channel creation (#13278) 2026-01-19 14:12:36 +04:00
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
fixtures feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
helpers chore: Refactor UTM params to stay compliant with standards (#12312) 2025-08-29 11:46:52 -07:00
integration Fix url in emails, add frontendURL helper (#19) 2019-08-25 19:59:28 +05:30
jobs fix: V2 Assignment service enhancements (#13036) 2026-02-11 12:24:45 +05:30
lib feat: Add a setting to keep conversations pending on bot failures (#13512) 2026-02-10 17:27:42 -08:00
listeners fix: prevent deserialization error on deletion (#13264) 2026-01-14 18:00:12 +05:30
mailboxes feat(CW-6187): include headers from incoming emails (#13139) 2026-01-07 12:45:54 +05:30
mailers Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
models Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
policies chore: Enforce custom role permissions on conversation access (#12583) 2025-10-22 20:23:37 -07:00
presenters fix(mailbox): handle malformed sender address headers (#13486) 2026-02-11 11:02:38 -08:00
requests/api/v1 feat: APIs to assign agents_bots as assignee in conversations (#12836) 2025-11-18 18:20:58 -08:00
services fix: Enforce team boundaries to prevent cross-team assignments (#13353) 2026-02-16 14:39:20 +05:30
support feat: Advanced Search Backend (#12917) 2026-01-07 15:30:49 +05:30
coverage_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
rails_helper.rb fix: resolve mutex conflicts in Instagram webhook specs (#12154) 2025-08-11 23:31:25 +05:30
spec_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
test_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30