397b0bcc9d
Agent bot conversations now feel more natural because AgentBot tokens can toggle typing status, so end users see a live typing indicator in the widget while the bot is preparing a reply. This keeps the interaction responsive and human-like without weakening token authorization boundaries. ## Closes - https://github.com/chatwoot/chatwoot/issues/8928 - https://linear.app/chatwoot/issue/CW-5205 ## How to test 1. Open the widget and start a conversation as a customer. 2. Connect an AgentBot to the same inbox. 3. Trigger `toggle_typing_status` with the AgentBot token (`typing_status: on`). 4. Confirm the customer sees the typing indicator in the widget. 5. Trigger `toggle_typing_status` with `typing_status: off` and confirm the indicator disappears. ## What changed - Added `toggle_typing_status` to bot-accessible conversation endpoints. - Restricted bot-accessible endpoint usage to `AgentBot` token owners only (non-user tokens like `PlatformApp` remain unauthorized). - Updated typing status flow to preserve AgentBot identity in dispatch/broadcast paths. - Added request coverage for AgentBot success and PlatformApp unauthorized behavior. - Added Swagger documentation for `POST /api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_typing_status` and regenerated swagger artifacts. |
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| .. | ||
| api | ||
| concerns | ||
| devise_overrides | ||
| installation | ||
| linear | ||
| microsoft | ||
| notion | ||
| platform/api/v1 | ||
| public/api/v1 | ||
| shopify | ||
| super_admin | ||
| survey | ||
| tiktok | ||
| twilio | ||
| webhooks | ||
| android_app_controller.rb | ||
| api_controller.rb | ||
| apple_app_controller.rb | ||
| application_controller.rb | ||
| dashboard_controller.rb | ||
| health_controller.rb | ||
| microsoft_controller.rb | ||
| oauth_callback_controller.rb | ||
| platform_controller.rb | ||
| public_controller.rb | ||
| slack_uploads_controller.rb | ||
| swagger_controller.rb | ||
| widget_tests_controller.rb | ||
| widgets_controller.rb | ||