Vishnu Narayanan 16282f6a66 feat: Add push/email notification support for SLA (#9140) ... * feat: update SLA evaluation logic * Update enterprise/app/services/sla/evaluate_applied_sla_service.rb Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * chore: refactor spec to bring down expecations in a single block * chore: fix process_account_applied_sla spec * chore: add spec to test multiple nrt misses * feat: persist sla notifications * feat: revert persist sla notifications * feat: add SLA push/email notification support * chore: refactor sla_status to include active_with_misses * chore: add support for sla push/email notifications * chore: refactor * chore: add liquid templates * chore: add spec for liquid templates * chore: add spec for sla email notifications * chore: add spec for SlaPolicyDrop * chore: refactor to ee namespace * chore: set enterprise test type to mailer * feat: enable sla notification settings only if SLA enabled * chore: refactor * chore: fix spec --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>		2024-03-29 20:27:21 +11:00
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actions	fix: downcase email before finding (#8921)	2024-02-21 18:51:00 +05:30
assets	chore: Reorganize the installation config settings (#8794)	2024-01-31 16:48:42 +04:00
builders	fix: Avoid duplicate invitation emails when adding an agent (#9131)	2024-03-26 18:58:45 -07:00
channels	chore: Sentry issues (#4623)	2022-05-06 14:50:55 +05:30
controllers	fix: Update validations for filter service (#8239)	2024-03-20 16:29:36 +05:30
dashboards	feat: Super admin design improvements (#8517)	2023-12-08 19:40:35 -08:00
dispatchers	Chore: clean up Reporting Events (#4044)	2022-02-28 18:16:12 +05:30
drops	feat: Add the support for custom attributes in message variables (#8511)	2023-12-08 14:13:35 -08:00
fields	feat: Supports masking tokens in super admin (#6491)	2023-02-21 17:50:55 +05:30
finders	fix: Inbox view Read/Snoozed display filters (#8907)	2024-02-17 13:59:25 +05:30
helpers	feat: Add help URLs for features in features.yml (#9134)	2024-03-21 10:30:46 -07:00
javascript	feat: Add push/email notification support for SLA (#9140)	2024-03-29 20:27:21 +11:00
jobs	chore: Add verbose errors for IMAP email channels (#9116)	2024-03-15 20:53:23 -07:00
listeners	feat(ee): Add reporting events for bots (#9027)	2024-02-27 14:53:28 -08:00
mailboxes	fix: inline attachments not handled if tag was missing (#9068)	2024-03-06 17:15:29 +05:30
mailers	feat: Add push/email notification support for SLA (#9140)	2024-03-29 20:27:21 +11:00
models	feat: Add push/email notification support for SLA (#9140)	2024-03-29 20:27:21 +11:00
policies	feat: Add endpoints to retrieve summary of team/agents over a period of time (#8916)	2024-02-13 15:44:40 +05:30
presenters	feat: Improve the rendering of CSV exports (#8914)	2024-02-12 20:01:58 -08:00
services	feat: disable automation rules if condition fails multiple times (#9017)	2024-03-28 13:14:16 +05:30
views	feat: Add push/email notification support for SLA (#9140)	2024-03-29 20:27:21 +11:00
workers	fix: Capture delivery errors to avoid false positives (#8790)	2024-01-26 14:22:18 +04:00
test-matchers.js	Initial testing with jest (#133)	2019-10-15 00:18:46 +05:30