Vishnu Narayanan 16282f6a66 feat: Add push/email notification support for SLA (#9140) ... * feat: update SLA evaluation logic * Update enterprise/app/services/sla/evaluate_applied_sla_service.rb Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * chore: refactor spec to bring down expecations in a single block * chore: fix process_account_applied_sla spec * chore: add spec to test multiple nrt misses * feat: persist sla notifications * feat: revert persist sla notifications * feat: add SLA push/email notification support * chore: refactor sla_status to include active_with_misses * chore: add support for sla push/email notifications * chore: refactor * chore: add liquid templates * chore: add spec for liquid templates * chore: add spec for sla email notifications * chore: add spec for SlaPolicyDrop * chore: refactor to ee namespace * chore: set enterprise test type to mailer * feat: enable sla notification settings only if SLA enabled * chore: refactor * chore: fix spec --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>		2024-03-29 20:27:21 +11:00
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enterprise	feat: Add push/email notification support for SLA (#9140)	2024-03-29 20:27:21 +11:00
applied_sla.rb	feat: refactor SLA evaluation logic (#9133)	2024-03-29 02:01:43 +11:00
inbox_response_source.rb	chore: Refactor Response Bot Data Schema (#8011)	2023-10-01 19:31:38 -07:00
response_document.rb	feat(ee): Add reporting events for bots (#9027)	2024-02-27 14:53:28 -08:00
response_source.rb	feat: Interface to validate response_source (#8894)	2024-02-26 20:20:12 +05:30
response.rb	chore: Ensure null validation for private attribute in messages (#8085)	2023-10-11 13:16:59 +05:30
sla_event.rb	feat: refactor SLA evaluation logic (#9133)	2024-03-29 02:01:43 +11:00
sla_policy.rb	feat: Conversation update API for sla_policy_id (#8973)	2024-03-14 17:22:32 +05:30