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* feat: update SLA evaluation logic * Update enterprise/app/services/sla/evaluate_applied_sla_service.rb Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * chore: refactor spec to bring down expecations in a single block * chore: fix process_account_applied_sla spec * chore: add spec to test multiple nrt misses * feat: persist sla notifications * feat: revert persist sla notifications * feat: add SLA push/email notification support * chore: refactor sla_status to include active_with_misses * chore: add support for sla push/email notifications * chore: refactor * chore: add liquid templates * chore: add spec for liquid templates * chore: add spec for sla email notifications * chore: add spec for SlaPolicyDrop * chore: refactor to ee namespace * chore: set enterprise test type to mailer * feat: enable sla notification settings only if SLA enabled * chore: refactor * chore: fix spec --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> |
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| drops | ||
| jobs | ||
| lib/integrations/openai | ||
| mailers/enterprise/agent_notifications | ||
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| services | ||