iachat/config
Vishnu Narayanan 4381be5f3e
feat: disable helpcenter on hacker plans (#12068)
This change blocks Help Center access for default/Hacker-plan accounts
and closes the downgrade gap that could leave `help_center` enabled
after a subscription falls back to the default cloud plan.

Fixes: none
Closes: none

## Why

Default-plan accounts should not be able to access the Help Center, but
the downgrade fallback path only reset the plan name and did not
reconcile premium feature flags. That meant some accounts could keep
`help_center` enabled even after landing back on the Hacker/default
plan.

## What this change does

- blocks Help Center portal and article access for default/Hacker-plan
accounts
- reconciles premium feature flags when a subscription falls back to the
default cloud plan, so `help_center` is disabled immediately instead of
waiting for a later webhook
- preserves existing account `custom_attributes` during Stripe customer
recreation instead of overwriting them
- adds Enterprise coverage for the default-plan access checks on hosted
and custom-domain Help Center routes
- fixes the public access check to use the resolved portal object so
blocked requests return the intended response instead of raising an
error

## Validation

1. Create or use an account on the default/Hacker cloud plan with an
active portal.
2. Visit the portal home page and a published article on both the
Chatwoot-hosted URL and a configured custom domain.
3. Confirm the Help Center is blocked for that account.
4. Downgrade a paid account back to the default/Hacker plan through the
Stripe webhook flow.
5. Confirm `help_center` is disabled right after the downgrade fallback
is processed and the account can no longer access the Help Center.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-03-26 23:48:46 -07:00
..
agents feat: add resolve_conversation tool for Captain V2 scenarios (#13597) 2026-02-20 19:08:36 +05:30
environments chore: Improvements to codespaces (#11635) 2025-05-29 21:18:02 -06:00
initializers feat: distributed scheduling for version check job (#13042) 2026-03-17 02:27:49 -07:00
integration feat(dialogflow): make language_code configurable instead of hardcoded (#13221) 2026-03-25 21:30:17 -07:00
languages feat: Updated public portal header design (#8089) 2023-11-08 17:56:59 -08:00
locales feat: disable helpcenter on hacker plans (#12068) 2026-03-26 23:48:46 -07:00
app.yml Bump version to 4.12.1 2026-03-25 16:20:58 -07:00
application.rb Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
boot.rb Upgrade to rails 6 💎 (#11) 2019-08-19 13:49:57 +05:30
cable.yml fix: Redis 6 on Heroku breaks ActionCable config (#4269) 2022-03-24 19:25:07 +05:30
database.yml perf: enable active record connection pool reaper (#10866) 2025-03-17 19:27:05 -07:00
elastic_apm.yml chore: Support for Elastic APM (#5004) 2022-07-22 11:39:37 +02:00
environment.rb Initial Commit 2019-08-14 15:18:44 +05:30
features.yml feat: make assignment_v2 feature available to all accounts (#13764) 2026-03-11 13:46:53 +05:30
installation_config.yml fix: call authorization_error! on IMAP auth failures (#13560) (revert) (#13671) 2026-02-26 18:45:18 -08:00
llm.yml feat: add global config for captain settings (#13141) 2026-01-12 19:54:19 +05:30
markdown_embeds.yml feat: update bunny video support in HC (#13815) 2026-03-16 11:04:27 +05:30
newrelic.yml fix: logic error when setting new relic logging forwarding (#8687) 2024-01-11 21:05:04 +05:30
puma.rb chore: Fix puma configuration (#5023) 2022-07-12 12:27:33 +02:00
rds-ca-2019-root.pem chore: add aws rds root cert for tls connection (#3812) 2022-02-01 16:01:25 +05:30
routes.rb feat(platform): Add email channel migration endpoint for bulk OAuth channel creation (#13902) 2026-03-25 15:58:08 -07:00
schedule.yml feat: distributed scheduling for version check job (#13042) 2026-03-17 02:27:49 -07:00
scout_apm.yml chore: Load only required APMs (#6497) 2023-03-01 14:31:51 +05:30
secrets.yml Use secret_key_base from env 2019-08-15 23:08:36 +05:30
sidekiq.yml chore: add script to throttle bulkreindex job creation and increase meta timeouts(#12626) 2025-10-13 16:21:45 +05:30
spring.rb 🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
storage.yml Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
vite.json feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00