8c0c0fd32c
Co-authored-by: Sojan Jose <sojan.official@gmail.com> Co-authored-by: Sojan Jose <sojan@pepalo.com>
453 lines
20 KiB
JSON
453 lines
20 KiB
JSON
{
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"CONVERSATION": {
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"SELECT_A_CONVERSATION": "Please select a conversation from left pane",
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"CSAT_REPLY_MESSAGE": "Please rate the conversation",
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"404": "Sorry, we cannot find the conversation. Please try again",
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"SWITCH_VIEW_LAYOUT": "Switch the layout",
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"DASHBOARD_APP_TAB_MESSAGES": "Messages",
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"UNVERIFIED_SESSION": "The identity of this user is not verified",
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"NO_MESSAGE_1": "የደንበኞች መልእክቶች በኢንቦክስዎ አልተገኙም።",
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"NO_MESSAGE_2": " ወደ ገፅዎ መልእክት ለመላክ!",
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"NO_INBOX_1": "እሺ! አሁን ምንም ኢንቦክስ አልጨመሩም።",
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"NO_INBOX_2": " ለመጀመር",
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"NO_INBOX_AGENT": "ወይ! ምንም ኢንቦክስ አባል አይደለህም። እባክዎ አስተዳዳሪዎን ያነጋግሩ",
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"SEARCH_MESSAGES": "መልእክቶችን በውይይቶች ውስጥ ይፈልጉ",
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"VIEW_ORIGINAL": "View original",
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"VIEW_TRANSLATED": "View translated",
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"EMPTY_STATE": {
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"CMD_BAR": "to open command menu",
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"KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
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},
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"SEARCH": {
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"TITLE": "መልእክቶችን ይፈልጉ",
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"RESULT_TITLE": "Search Results",
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"LOADING_MESSAGE": "መረጃ በማስተናገድ ላይ...",
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"PLACEHOLDER": "Type any text to search messages",
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"NO_MATCHING_RESULTS": "No results found."
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},
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"UNREAD_MESSAGES": "Unread Messages",
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"UNREAD_MESSAGE": "Unread Message",
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"CLICK_HERE": "እዚህ ጠቅ ያድርጉ",
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"LOADING_INBOXES": "ኢንቦክሶች በመጫን ላይ",
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"LOADING_CONVERSATIONS": "ውይይቶች በመጫን ላይ",
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"CANNOT_REPLY": "ምክንያቱን በመነሳት መልስ ማድረግ አይችሉም",
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"24_HOURS_WINDOW": "የ24 ሰዓት መልእክት ጊዜ ገደብ",
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"48_HOURS_WINDOW": "48 hour message window restriction",
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"API_HOURS_WINDOW": "ለዚህ ውይይት መመለስ በ{hours} ሰአታት ውስጥ ብቻ ይቻላል",
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"NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
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"ASSIGN_TO_ME": "Assign to me",
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"BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
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"BOT_HANDOFF_ACTION": "Mark open and assign to you",
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"BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
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"BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
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"BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
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"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
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"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
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"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "ይህ የInstagram መለያ ወደ አዲሱ የInstagram ቻናል ገቢ ሳጥን ተዛውሯል። ሁሉም አዲስ መልዕክቶች በዚያ ይታያሉ። ከአሁን ጀምሮ ከዚህ ውይይት መልዕክቶች መላክ አትችሉም።",
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"REPLYING_TO": "ለዚህ ትመልሳለህ፦",
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"REMOVE_SELECTION": "ምርጫ አስወግድ",
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"DOWNLOAD": "አውርድ",
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"UNKNOWN_FILE_TYPE": "Unknown File",
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"SAVE_CONTACT": "Save Contact",
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"NO_CONTENT": "No content to display",
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"SHARED_ATTACHMENT": {
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"CONTACT": "{sender} has shared a contact",
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"LOCATION": "{sender} has shared a location",
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"FILE": "{sender} has shared a file",
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"MEETING": "{sender} has started a meeting"
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},
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"UPLOADING_ATTACHMENTS": "Uploading attachments...",
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"REPLIED_TO_STORY": "Replied to your story",
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"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
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"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
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"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
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"UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
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"SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
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"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
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"NO_RESPONSE": "No response",
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"RESPONSE": "Response",
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"RATING_TITLE": "Rating",
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"FEEDBACK_TITLE": "Feedback",
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"REPLY_MESSAGE_NOT_FOUND": "Message not available",
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"CARD": {
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"SHOW_LABELS": "Show labels",
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"HIDE_LABELS": "Hide labels"
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},
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"VOICE_CALL": {
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"INCOMING_CALL": "Incoming call",
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"OUTGOING_CALL": "Outgoing call",
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"CALL_IN_PROGRESS": "Call in progress",
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"NO_ANSWER": "No answer",
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"MISSED_CALL": "Missed call",
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"CALL_ENDED": "Call ended",
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"NOT_ANSWERED_YET": "Not answered yet",
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"THEY_ANSWERED": "They answered",
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"YOU_ANSWERED": "You answered"
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},
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"HEADER": {
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"RESOLVE_ACTION": "ተፈትኗል",
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"REOPEN_ACTION": "እንደገና ክፈት",
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"OPEN_ACTION": "Open",
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"MORE_ACTIONS": "ተጨማሪ እርምጃዎች",
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"OPEN": "ተጨማሪ",
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"CLOSE": "ዝጋ",
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"DETAILS": "ዝርዝሮች",
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"SNOOZED_UNTIL": "Snoozed until",
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"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
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"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
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"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
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"SLA_STATUS": {
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"FRT": "FRT {status}",
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"NRT": "NRT {status}",
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"RT": "RT {status}",
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"MISSED": "missed",
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"DUE": "due"
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}
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},
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"RESOLVE_DROPDOWN": {
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"MARK_PENDING": "Mark as pending",
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"SNOOZE_UNTIL": "Snooze",
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"SNOOZE": {
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"TITLE": "Snooze until",
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"NEXT_REPLY": "Next reply",
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"TOMORROW": "Tomorrow",
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"NEXT_WEEK": "Next week"
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}
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},
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"MENTION": {
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"AGENTS": "Agents",
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"TEAMS": "Teams"
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},
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"CUSTOM_SNOOZE": {
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"TITLE": "Snooze until",
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"APPLY": "Snooze",
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"CANCEL": "Cancel"
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},
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"PRIORITY": {
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"TITLE": "Priority",
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"OPTIONS": {
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"NONE": "None",
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"URGENT": "Urgent",
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"HIGH": "High",
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"MEDIUM": "Medium",
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"LOW": "Low"
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},
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"CHANGE_PRIORITY": {
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"SELECT_PLACEHOLDER": "None",
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"INPUT_PLACEHOLDER": "Select priority",
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"NO_RESULTS": "No results found",
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"SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
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"FAILED": "Couldn't change priority. Please try again."
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}
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},
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"DELETE_CONVERSATION": {
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"TITLE": "ውይይት #{conversationId}ን ሰርዝ",
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"DESCRIPTION": "ይህን ውይይት ለመሰረዝ እርግጠኛ ነዎት?",
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"CONFIRM": "Delete"
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},
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"CARD_CONTEXT_MENU": {
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"PENDING": "Mark as pending",
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"RESOLVED": "Mark as resolved",
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"MARK_AS_UNREAD": "Mark as unread",
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"MARK_AS_READ": "Mark as read",
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"REOPEN": "Reopen conversation",
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"SNOOZE": {
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"TITLE": "Snooze",
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"NEXT_REPLY": "Until next reply",
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"TOMORROW": "Until tomorrow",
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"NEXT_WEEK": "Until next week"
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},
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"ASSIGN_AGENT": "Assign agent",
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"ASSIGN_LABEL": "Assign label",
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"AGENTS_LOADING": "Loading agents...",
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"ASSIGN_TEAM": "Assign team",
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"DELETE": "ውይይት ሰርዝ",
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"OPEN_IN_NEW_TAB": "በአዲስ ታብ ክፈት",
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"COPY_LINK": "የውይይት አገናኝን ኮፒ አድርግ",
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"COPY_LINK_SUCCESS": "የውይይት አገናኝ ወደ ቅጂ ሰሌዳ ኮፒ ተደረገ",
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"API": {
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"AGENT_ASSIGNMENT": {
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"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
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"FAILED": "Couldn't assign agent. Please try again."
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},
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"LABEL_ASSIGNMENT": {
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"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
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"FAILED": "Couldn't assign label. Please try again."
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},
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"LABEL_REMOVAL": {
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"SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
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"FAILED": "Couldn't remove label. Please try again."
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},
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"TEAM_ASSIGNMENT": {
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"SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
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"FAILED": "Couldn't assign team. Please try again."
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}
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}
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},
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"FOOTER": {
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"MESSAGE_SIGN_TOOLTIP": "Message signature",
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"ENABLE_SIGN_TOOLTIP": "Enable signature",
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"DISABLE_SIGN_TOOLTIP": "Disable signature",
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"MSG_INPUT": "አዲስ መስመር ለማስገባት Shift + enter ይጠቀሙ። '/' በመጀመር የተዘጋጀ ምላሽ ይምረጡ።",
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"PRIVATE_MSG_INPUT": "አዲስ መስመር ለማስገባት Shift + enter ይጠቀሙ። ይህ ለወኪሎች ብቻ ይታያል",
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"MESSAGING_RESTRICTED": "You cannot reply to this conversation",
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"MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
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"MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
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"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
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"COPILOT_MSG_INPUT": "ኮፒሎት ተጨማሪ እባብነቶች ስጡው, ወይም ሌላ ማንኛውንም ጥያቄ ያቀርቡ... ተከትሎ ለማስተላለፊያ ኤንተር ይጫኑ።",
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"CLICK_HERE": "Click here to update",
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"WHATSAPP_TEMPLATES": "Whatsapp Templates"
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},
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"REPLYBOX": {
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"REPLY": "መልስ",
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"PRIVATE_NOTE": "የግል ማስታወሻ",
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"SEND": "ላክ",
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"CREATE": "ማስታወሻ አክል",
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"INSERT_READ_MORE": "Read more",
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"DISMISS_REPLY": "Dismiss reply",
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"REPLYING_TO": "Replying to:",
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"TIP_EMOJI_ICON": "Show emoji selector",
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"TIP_ATTACH_ICON": "Attach files",
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"TIP_AUDIORECORDER_ICON": "Record audio",
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"TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
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"TIP_AUDIORECORDER_ERROR": "Could not open the audio",
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"DRAG_DROP": "Drag and drop here to attach",
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"START_AUDIO_RECORDING": "Start audio recording",
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"STOP_AUDIO_RECORDING": "Stop audio recording",
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"COPILOT_THINKING": "ኮፒሎት እየሰማራ ነው",
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"EMAIL_HEAD": {
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"TO": "TO",
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"ADD_BCC": "Add bcc",
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"CC": {
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"LABEL": "CC",
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"PLACEHOLDER": "Emails separated by commas",
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"ERROR": "Please enter valid email addresses"
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},
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"BCC": {
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"LABEL": "BCC",
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"PLACEHOLDER": "Emails separated by commas",
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"ERROR": "Please enter valid email addresses"
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}
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},
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"UNDEFINED_VARIABLES": {
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"TITLE": "Undefined variables",
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"MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
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"CONFIRM": {
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"YES": "Send",
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"CANCEL": "Cancel"
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}
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},
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"QUOTED_REPLY": {
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"ENABLE_TOOLTIP": "Include quoted email thread",
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"DISABLE_TOOLTIP": "Don't include quoted email thread",
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"REMOVE_PREVIEW": "Remove quoted email thread",
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"COLLAPSE": "Collapse preview",
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"EXPAND": "Expand preview"
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}
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},
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"VISIBLE_TO_AGENTS": "የግል ማስታወሻ፡ ለአንተና ቡድንህ ብቻ ይታያል",
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"CHANGE_STATUS": "የውይይቱ ሁኔታ ተቀይሯል",
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"CHANGE_STATUS_FAILED": "Conversation status change failed",
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"CHANGE_AGENT": "የውይይቱ ተመድብ ተቀይሯል",
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"CHANGE_AGENT_FAILED": "Assignee change failed",
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"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
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"ASSIGN_LABEL_FAILED": "Label assignment failed",
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"CHANGE_TEAM": "Conversation team changed",
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"SUCCESS_DELETE_CONVERSATION": "ውይይት በተሳካ ሁኔታ ተሰርዟል",
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"FAIL_DELETE_CONVERSATION": "ውይይትን መሰረዝ አልተቻለም! እንደገና ይሞክሩ",
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"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
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"FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
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"MESSAGE_ERROR": "Unable to send this message, please try again later",
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"SENT_BY": "Sent by:",
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"BOT": "Bot",
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"NATIVE_APP": "Native app",
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"NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
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"SEND_FAILED": "Couldn't send message! Try again",
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"TRY_AGAIN": "retry",
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"ASSIGNMENT": {
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"SELECT_AGENT": "Select Agent",
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"REMOVE": "Remove",
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"ASSIGN": "Assign"
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},
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"CONTEXT_MENU": {
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"COPY": "Copy",
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"REPLY_TO": "Reply to this message",
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"DELETE": "Delete",
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"CREATE_A_CANNED_RESPONSE": "Add to canned responses",
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"TRANSLATE": "Translate",
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"COPY_PERMALINK": "Copy link to the message",
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"LINK_COPIED": "Message URL copied to the clipboard",
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"DELETE_CONFIRMATION": {
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"TITLE": "Are you sure you want to delete this message?",
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"MESSAGE": "You cannot undo this action",
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"DELETE": "Delete",
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"CANCEL": "Cancel"
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}
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},
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"SIDEBAR": {
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"CONTACT": "Contact",
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"COPILOT": "Copilot"
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},
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"VOICE_WIDGET": {
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"INCOMING_CALL": "Incoming call",
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"OUTGOING_CALL": "Outgoing call",
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"CALL_IN_PROGRESS": "Call in progress",
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"NOT_ANSWERED_YET": "Not answered yet",
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"HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
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"REJECT_CALL": "Reject",
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"JOIN_CALL": "Join call",
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"END_CALL": "End call"
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}
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},
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"EMAIL_TRANSCRIPT": {
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"TITLE": "የውይይት ጽሑፍ ላክ",
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"DESC": "የውይይቱን ጽሑፍ ቅጂ ወደ ተጠቃሚው ኢሜይል ላክ",
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"SUBMIT": "አስገባ",
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"CANCEL": "ይቅር",
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"SEND_EMAIL_SUCCESS": "የቻት አጭር መግለጫው በተሳካ ሁኔታ ተልኳል",
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"SEND_EMAIL_ERROR": "ስህተት ተፈጥሯል፣ እባክዎ ደግመው ይሞክሩ",
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"SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
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"FORM": {
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"SEND_TO_CONTACT": "መግለጫውን ለደንበኛው ይላኩ",
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"SEND_TO_AGENT": "Send the transcript to the assigned agent",
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"SEND_TO_OTHER_EMAIL_ADDRESS": "መግለጫውን ወደ ሌላ ኢሜይል አድራሻ ይላኩ",
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"EMAIL": {
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"PLACEHOLDER": "ኢሜይል አድራሻ ያስገቡ",
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"ERROR": "ትክክለኛ ኢሜይል አድራሻ ያስገቡ"
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}
|
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}
|
|
},
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"ONBOARDING": {
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"TITLE": "Hey 👋, Welcome to {installationName}!",
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"DESCRIPTION": "Thanks for signing up. We want you to get the most out of {installationName}. Here are a few things you can do in {installationName} to make the experience delightful.",
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"GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
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|
"GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
|
|
"GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
|
|
"READ_LATEST_UPDATES": "Read our latest updates",
|
|
"ALL_CONVERSATION": {
|
|
"TITLE": "All your conversations in one place",
|
|
"DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status.",
|
|
"NEW_LINK": "Click here to create an inbox"
|
|
},
|
|
"TEAM_MEMBERS": {
|
|
"TITLE": "Invite your team members",
|
|
"DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
|
|
"NEW_LINK": "Click here to invite a team member"
|
|
},
|
|
"LABELS": {
|
|
"TITLE": "Organize conversations with labels",
|
|
"DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
|
|
"NEW_LINK": "Click here to create tags"
|
|
},
|
|
"CANNED_RESPONSES": {
|
|
"TITLE": "Create canned responses",
|
|
"DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
|
|
"NEW_LINK": "Click here to create a canned response"
|
|
}
|
|
},
|
|
"CONVERSATION_SIDEBAR": {
|
|
"ASSIGNEE_LABEL": "Assigned Agent",
|
|
"SELF_ASSIGN": "Assign to me",
|
|
"TEAM_LABEL": "Assigned Team",
|
|
"SELECT": {
|
|
"PLACEHOLDER": "None"
|
|
},
|
|
"ACCORDION": {
|
|
"CONTACT_DETAILS": "Contact Details",
|
|
"CONVERSATION_ACTIONS": "Conversation Actions",
|
|
"CONVERSATION_LABELS": "Conversation Labels",
|
|
"CONVERSATION_INFO": "Conversation Information",
|
|
"CONTACT_NOTES": "የእውቂያ ማስታወሻዎች",
|
|
"CONTACT_ATTRIBUTES": "Contact Attributes",
|
|
"PREVIOUS_CONVERSATION": "Previous Conversations",
|
|
"MACROS": "Macros",
|
|
"LINEAR_ISSUES": "የተገናኙ የLinear ጉዳዮች",
|
|
"SHOPIFY_ORDERS": "Shopify Orders"
|
|
},
|
|
"SHOPIFY": {
|
|
"ORDER_ID": "Order #{id}",
|
|
"ERROR": "Error loading orders",
|
|
"NO_SHOPIFY_ORDERS": "No orders found",
|
|
"FINANCIAL_STATUS": {
|
|
"PENDING": "Pending",
|
|
"AUTHORIZED": "Authorized",
|
|
"PARTIALLY_PAID": "Partially Paid",
|
|
"PAID": "Paid",
|
|
"PARTIALLY_REFUNDED": "Partially Refunded",
|
|
"REFUNDED": "Refunded",
|
|
"VOIDED": "Voided"
|
|
},
|
|
"FULFILLMENT_STATUS": {
|
|
"FULFILLED": "Fulfilled",
|
|
"PARTIALLY_FULFILLED": "Partially Fulfilled",
|
|
"UNFULFILLED": "Unfulfilled"
|
|
}
|
|
}
|
|
},
|
|
"CONVERSATION_CUSTOM_ATTRIBUTES": {
|
|
"ADD_BUTTON_TEXT": "Create attribute",
|
|
"NO_RECORDS_FOUND": "No attributes found",
|
|
"UPDATE": {
|
|
"SUCCESS": "Attribute updated successfully",
|
|
"ERROR": "Unable to update attribute. Please try again later"
|
|
},
|
|
"ADD": {
|
|
"TITLE": "Add",
|
|
"SUCCESS": "Attribute added successfully",
|
|
"ERROR": "Unable to add attribute. Please try again later"
|
|
},
|
|
"DELETE": {
|
|
"SUCCESS": "Attribute deleted successfully",
|
|
"ERROR": "Unable to delete attribute. Please try again later"
|
|
},
|
|
"ATTRIBUTE_SELECT": {
|
|
"TITLE": "Add attributes",
|
|
"PLACEHOLDER": "Search attributes",
|
|
"NO_RESULT": "No attributes found"
|
|
}
|
|
},
|
|
"EMAIL_HEADER": {
|
|
"FROM": "From",
|
|
"TO": "To",
|
|
"BCC": "Bcc",
|
|
"CC": "Cc",
|
|
"SUBJECT": "Subject",
|
|
"EXPAND": "Expand email"
|
|
},
|
|
"CONVERSATION_PARTICIPANTS": {
|
|
"SIDEBAR_MENU_TITLE": "Participating",
|
|
"SIDEBAR_TITLE": "Conversation participants",
|
|
"NO_RECORDS_FOUND": "No results found",
|
|
"ADD_PARTICIPANTS": "Select participants",
|
|
"REMANING_PARTICIPANTS_TEXT": "+{count} others",
|
|
"REMANING_PARTICIPANT_TEXT": "+{count} other",
|
|
"TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
|
|
"TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
|
|
"NO_PARTICIPANTS_TEXT": "No one is participating!.",
|
|
"WATCH_CONVERSATION": "Join conversation",
|
|
"YOU_ARE_WATCHING": "You are participating",
|
|
"API": {
|
|
"ERROR_MESSAGE": "Could not update, try again!",
|
|
"SUCCESS_MESSAGE": "Participants updated!"
|
|
}
|
|
},
|
|
"TRANSLATE_MODAL": {
|
|
"TITLE": "View translated content",
|
|
"DESC": "You can view the translated content in each langauge.",
|
|
"ORIGINAL_CONTENT": "Original Content",
|
|
"TRANSLATED_CONTENT": "Translated Content",
|
|
"NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
|
|
},
|
|
"TYPING": {
|
|
"ONE": "{user} is typing",
|
|
"TWO": "{user} and {secondUser} are typing",
|
|
"MULTIPLE": "{user} and {count} others are typing"
|
|
},
|
|
"COPILOT": {
|
|
"TRY_THESE_PROMPTS": "Try these prompts"
|
|
},
|
|
"GALLERY_VIEW": {
|
|
"ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
|
|
}
|
|
}
|