iachat/app/mailers/agent_notifications/conversation_notifications_mailer.rb
Gabriel Jablonski 053e684261
feat(mailer): add i18n support for transactional emails with pt-BR (#255)
* feat(mailer): add i18n support for all transactional emails with pt-BR translations

- Create Liquid i18n filter (LiquidFilters::I18nFilter) exposing I18n.t() as `t` filter
  with interpolation support via positional args
- Replace hardcoded English strings in all 26 Liquid email templates with i18n keys
- Replace hardcoded English strings in all 5 Devise ERB email templates (OSS + enterprise)
  with t() calls, using raw output (<%==) to prevent HTML-encoding of apostrophes
- Translate all mailer subjects to use I18n.t() for locale-aware rendering
- Add comprehensive pt-BR translations for all transactional emails
- Add SSO-specific i18n keys for enterprise confirmation instructions
- Fix ApplicationRecord#to_drop to walk STI hierarchy (e.g. SuperAdmin -> UserDrop)

* fix: address CodeRabbit review feedback

- Use _html suffix for Devise translation keys to prevent XSS while
  keeping apostrophes unencoded (Rails escapes interpolations automatically)
- Replace hardcoded English in SLA templates with full_body i18n keys
- Fix _target="blank" typo to target="_blank" in attachment links
- Add i18n for tiktok_disconnect subject and create liquid template
- Extract brand_name to private method in AccountNotificationMailer

* fix: address round 2 review feedback

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

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Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-03 15:48:52 -03:00

76 lines
3.5 KiB
Ruby

class AgentNotifications::ConversationNotificationsMailer < ApplicationMailer
def conversation_creation(conversation, agent, _user)
return unless smtp_config_set_or_development?
@agent = agent
@conversation = conversation
inbox_name = @conversation.inbox&.sanitized_name
subject = I18n.t('mailer.agent_notifications.conversation_creation.subject',
agent_name: @agent.available_name, conversation_id: @conversation.display_id, inbox_name: inbox_name)
@action_url = app_account_conversation_url(account_id: @conversation.account_id, id: @conversation.display_id)
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
def conversation_assignment(conversation, agent, _user)
return unless smtp_config_set_or_development?
@agent = agent
@conversation = conversation
subject = I18n.t('mailer.agent_notifications.conversation_assignment.subject',
agent_name: @agent.available_name, conversation_id: @conversation.display_id)
@action_url = app_account_conversation_url(account_id: @conversation.account_id, id: @conversation.display_id)
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
def conversation_mention(conversation, agent, message)
return unless smtp_config_set_or_development?
@agent = agent
@conversation = conversation
@message = message
subject = I18n.t('mailer.agent_notifications.conversation_mention.subject',
agent_name: @agent.available_name, conversation_id: @conversation.display_id)
@action_url = app_account_conversation_url(account_id: @conversation.account_id, id: @conversation.display_id)
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
def assigned_conversation_new_message(conversation, agent, message)
return unless smtp_config_set_or_development?
# Don't spam with email notifications if agent is online
return if ::OnlineStatusTracker.get_presence(message.account_id, 'User', agent.id)
@agent = agent
@conversation = conversation
subject = I18n.t('mailer.agent_notifications.assigned_conversation_new_message.subject',
agent_name: @agent.available_name, conversation_id: @conversation.display_id)
@action_url = app_account_conversation_url(account_id: @conversation.account_id, id: @conversation.display_id)
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
def participating_conversation_new_message(conversation, agent, message)
return unless smtp_config_set_or_development?
# Don't spam with email notifications if agent is online
return if ::OnlineStatusTracker.get_presence(message.account_id, 'User', agent.id)
@agent = agent
@conversation = conversation
subject = I18n.t('mailer.agent_notifications.participating_conversation_new_message.subject',
agent_name: @agent.available_name, conversation_id: @conversation.display_id)
@action_url = app_account_conversation_url(account_id: @conversation.account_id, id: @conversation.display_id)
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
private
def liquid_droppables
super.merge({
user: @agent,
conversation: @conversation,
inbox: @conversation.inbox,
message: @message
})
end
end
AgentNotifications::ConversationNotificationsMailer.prepend_mod_with('AgentNotifications::ConversationNotificationsMailer')