Pranav ae694da6c1 chore: Disable sending outgoing messages if the conversation is active (#11073) ... At 5 PM, when business hours officially end, an automatic out-of-office message is sent to customers. However, this creates a poor experience if an agent is actively chatting with the customer. This update ensures that the out-of-office message is only sent if no agent message has been sent in the last 5 minutes. If the customer reaches out again after 5 minutes, the out-of-office message will be triggered.		2025-03-12 19:22:44 -07:00
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agent_bots	Exception tracker with account (#6603)	2023-03-03 12:14:44 +05:30
auto_assignment	chore: Update typo in inbox_round_robin_service (#9590)	2024-06-06 18:49:53 -07:00
automation_rules	feat: validate query conditions (#10595)	2024-12-17 17:16:37 +05:30
base	feat: Enable Slack Integration in all channels (#1175)	2020-08-29 01:39:41 +05:30
contacts	feat: validate query conditions (#10595)	2024-12-17 17:16:37 +05:30
conversations	feat: validate query conditions (#10595)	2024-12-17 17:16:37 +05:30
data_import	fix: downcase email before finding (#8921)	2024-02-21 18:51:00 +05:30
email_templates	chore: Fix emails being sent with the wrong translations (#2236)	2021-06-08 22:45:01 +05:30
facebook	feat: handle Channel errors (#11015)	2025-03-06 20:09:47 +05:30
geocoder	fix: ip-lookup database lazy loading for all environments (#8052)	2024-10-22 23:18:30 -07:00
google	feat: add Google Email fetch and OAuth token refresh service (#9603)	2024-06-11 14:22:03 +05:30
imap	feat: add Google Email fetch and OAuth token refresh service (#9603)	2024-06-11 14:22:03 +05:30
instagram	feat: handle Channel errors (#11015)	2025-03-06 20:09:47 +05:30
internal	fix: RemoveStaleRedisKeys service (#10562)	2024-12-11 03:38:25 +08:00
labels	fix: Update associations when a label is updated (#3046)	2021-09-21 10:16:32 +05:30
line	fix: Fix line sticker URL to prevent certain images from failing to d… (#10416)	2024-11-15 17:27:58 +04:00
llm_formatter	feat(ee): Add Captain features (#10665)	2025-01-14 16:15:47 -08:00
macros	feat: Add the ability to self-assign conversations in macros (#8048)	2023-10-10 09:38:23 +05:30
message_templates	chore: Disable sending outgoing messages if the conversation is active (#11073)	2025-03-12 19:22:44 -07:00
messages	fix: Prevent duplicate notifications for mentions (#10675)	2025-01-13 11:20:31 +05:30
microsoft	feat: add Google Email fetch and OAuth token refresh service (#9603)	2024-06-11 14:22:03 +05:30
notification	chore: Disable email notifications for unconfirmed users (#10964)	2025-02-24 12:14:40 -08:00
sms	feat: Bandwidth sms channel delivery reports (#8198)	2023-10-27 14:07:15 -07:00
telegram	feat: Show shared contact's name in Telegram channel (#10856)	2025-02-11 19:39:54 +05:30
twilio	fix: Twilio channel attachment issues (#10167)	2024-09-25 18:03:28 -07:00
twitter	chore: Use "create!" and "save!" bang methods when not checking the result (#5358)	2022-09-13 17:40:06 +05:30
whatsapp	feat: handle Channel errors (#11015)	2025-03-06 20:09:47 +05:30
widget	chore: Update method to access "secret_key_base" (#7337)	2023-06-19 16:11:19 +05:30
action_service.rb	feat: Add the ability to un-assign teams using automation (#9668)	2024-06-26 12:40:36 -07:00
base_refresh_oauth_token_service.rb	feat: add Google Email fetch and OAuth token refresh service (#9603)	2024-06-11 14:22:03 +05:30
filter_service.rb	chore: Ability to filter conversations with priority (#10967)	2025-03-03 16:38:22 +05:30
ip_lookup_service.rb	feat(poc): Disable widget based on country (#6658)	2023-03-14 09:09:57 -07:00
search_service.rb	chore: Search improvements (#10801)	2025-02-03 19:34:50 +05:30