390 lines
15 KiB
JSON
390 lines
15 KiB
JSON
{
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"CONVERSATION": {
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"SELECT_A_CONVERSATION": "请从左侧窗格选择一个对话",
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"CSAT_REPLY_MESSAGE": "请为会话评分",
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"404": "抱歉，我们找不到对话。请重试",
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"SWITCH_VIEW_LAYOUT": "切换布局",
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"DASHBOARD_APP_TAB_MESSAGES": "消息",
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"UNVERIFIED_SESSION": "未验证此用户的身份",
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"NO_MESSAGE_1": "您的收件箱中似乎没有客户的消息。",
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"NO_MESSAGE_2": " 向您的页面发送一条消息！",
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"NO_INBOX_1": "看来你还没有添加任何收件箱。",
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"NO_INBOX_2": " 开始吧",
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"NO_INBOX_AGENT": "看起来您还没有分配到收件箱。请联系您的管理员",
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"SEARCH_MESSAGES": "搜索对话中的消息",
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"VIEW_ORIGINAL": "查看原始内容",
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"VIEW_TRANSLATED": "查看翻译",
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"EMPTY_STATE": {
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"CMD_BAR": "打开命令菜单",
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"KEYBOARD_SHORTCUTS": "查看键盘快捷键"
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},
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"SEARCH": {
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"TITLE": "搜索消息",
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"RESULT_TITLE": "搜索结果",
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"LOADING_MESSAGE": "正在处理数据",
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"PLACEHOLDER": "输入任何文本来搜索消息",
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"NO_MATCHING_RESULTS": "未找到结果。"
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},
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"UNREAD_MESSAGES": "未读消息",
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"UNREAD_MESSAGE": "未读消息",
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"CLICK_HERE": "点击这里",
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"LOADING_INBOXES": "正在加载收件箱",
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"LOADING_CONVERSATIONS": "加载更多对话",
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"CANNOT_REPLY": "您不能回复，原因是：",
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"24_HOURS_WINDOW": "24 小时消息窗口限制",
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"API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
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"NOT_ASSIGNED_TO_YOU": "此对话未分配给您。您想要将此对话分配给自己吗？",
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"ASSIGN_TO_ME": "分配给我",
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"TWILIO_WHATSAPP_CAN_REPLY": "您只能使用模板信息回复此会话，原因是",
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"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 小时消息窗口限制",
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"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
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"REPLYING_TO": "您正在回复到：",
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"REMOVE_SELECTION": "移除选择",
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"DOWNLOAD": "下载",
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"UNKNOWN_FILE_TYPE": "未知文件",
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"SAVE_CONTACT": "保存联系人",
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"NO_CONTENT": "没有要显示的内容",
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"SHARED_ATTACHMENT": {
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"CONTACT": "{sender} 分享了一个联系人",
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"LOCATION": "{sender} 分享了一个地址",
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"FILE": "{sender} 分享了一个文件",
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"MEETING": "{sender} 已开始会议"
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},
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"UPLOADING_ATTACHMENTS": "正在上传附件...",
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"REPLIED_TO_STORY": "回复您的故事",
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"UNSUPPORTED_MESSAGE": "不支持此消息。您可以在 Facebook Messenger 应用上查看此消息。",
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"UNSUPPORTED_MESSAGE_FACEBOOK": "不支持此消息。您可以在 Facebook Messenger 应用上查看此消息。",
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"UNSUPPORTED_MESSAGE_INSTAGRAM": "不支持此消息。您可以在 Instagram 应用上查看此消息。",
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"SUCCESS_DELETE_MESSAGE": "已成功删除消息",
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"FAIL_DELETE_MESSSAGE": "无法删除消息，请重试！",
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"NO_RESPONSE": "无响应",
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"RESPONSE": "回复",
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"RATING_TITLE": "评分",
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"FEEDBACK_TITLE": "Feedback",
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"REPLY_MESSAGE_NOT_FOUND": "消息不可用",
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"CARD": {
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"SHOW_LABELS": "显示标签",
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"HIDE_LABELS": "隐藏标签"
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},
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"HEADER": {
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"RESOLVE_ACTION": "已解决",
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"REOPEN_ACTION": "重新打开",
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"OPEN_ACTION": "打开",
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"OPEN": "详细信息",
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"CLOSE": "关闭",
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"DETAILS": "详情",
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"SNOOZED_UNTIL": "推迟到",
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"SNOOZED_UNTIL_TOMORROW": "推迟到明天",
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"SNOOZED_UNTIL_NEXT_WEEK": "推迟到下周",
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"SNOOZED_UNTIL_NEXT_REPLY": "推迟至下一个回复",
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"SLA_STATUS": {
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"FRT": "第一响应时间 {status}",
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"NRT": "净响应时间 {status}",
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"RT": "响应时间 {status}",
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"MISSED": "遗漏",
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"DUE": "过期"
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}
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},
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"RESOLVE_DROPDOWN": {
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"MARK_PENDING": "标记为待处理",
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"SNOOZE_UNTIL": "推迟",
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"SNOOZE": {
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"TITLE": "推迟到",
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"NEXT_REPLY": "下一个回复",
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"TOMORROW": "明天",
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"NEXT_WEEK": "下周"
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}
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},
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"CUSTOM_SNOOZE": {
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"TITLE": "推迟到",
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"APPLY": "推迟",
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"CANCEL": "取消"
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},
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"PRIORITY": {
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"TITLE": "优先级",
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"OPTIONS": {
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"NONE": "啥都没有",
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"URGENT": "紧急的",
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"HIGH": "高",
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"MEDIUM": "中",
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"LOW": "低"
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},
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"CHANGE_PRIORITY": {
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"SELECT_PLACEHOLDER": "啥都没有",
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"INPUT_PLACEHOLDER": "选择优先级",
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"NO_RESULTS": "没有检索到相关信息",
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"SUCCESSFUL": "已将对话 Id {conversationId} 的优先级更改为 {priority}",
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"FAILED": "无法更改优先级。请重试。"
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}
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},
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"CARD_CONTEXT_MENU": {
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"PENDING": "标记为待处理",
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"RESOLVED": "标记为已解决",
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"MARK_AS_UNREAD": "标记为未读",
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"MARK_AS_READ": "标记为已读",
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"REOPEN": "重新打开会话",
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"SNOOZE": {
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"TITLE": "推迟",
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"NEXT_REPLY": "直到下次回复",
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"TOMORROW": "直到明天",
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"NEXT_WEEK": "直到下周"
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},
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"ASSIGN_AGENT": "分配客服代表",
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"ASSIGN_LABEL": "分配标签",
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"AGENTS_LOADING": "正在加载客服代表...",
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"ASSIGN_TEAM": "分配一个团队",
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"API": {
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"AGENT_ASSIGNMENT": {
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"SUCCESFUL": "对话 ID {conversationId} 已分配给 \"{agentName}\"",
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"FAILED": "无法分配客服，请再试。"
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},
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"LABEL_ASSIGNMENT": {
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"SUCCESFUL": "已为对话 Id {conversationId} 分配标签 #{labelName}",
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"FAILED": "无法分配标签。请再试。"
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},
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"TEAM_ASSIGNMENT": {
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"SUCCESFUL": "将团队 \"{team}\" 分配给对话 ID {conversationId}",
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"FAILED": "无法分配团队。请重试。"
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}
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}
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},
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"FOOTER": {
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"MESSAGE_SIGN_TOOLTIP": "消息签名",
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"ENABLE_SIGN_TOOLTIP": "启用签名",
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"DISABLE_SIGN_TOOLTIP": "禁用签名",
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"MSG_INPUT": "输入“/”开始选择快捷回复",
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"PRIVATE_MSG_INPUT": "Shift + 输入新行。这只对客服可见",
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"MESSAGE_SIGNATURE_NOT_CONFIGURED": "未设置消息签名，请在个人资料中进行设置。",
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"CLICK_HERE": "点击此处更新",
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"WHATSAPP_TEMPLATES": "Whatsapp 模板列表"
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},
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"REPLYBOX": {
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"REPLY": "回复",
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"PRIVATE_NOTE": "私人便笺",
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"SEND": "发送",
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"CREATE": "添加便笺",
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"INSERT_READ_MORE": "查看更多",
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"DISMISS_REPLY": "忽略回复",
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"REPLYING_TO": "回复：",
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"TIP_FORMAT_ICON": "显示富文本编辑器",
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"TIP_EMOJI_ICON": "显示表情选择器",
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"TIP_ATTACH_ICON": "附加文件",
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"TIP_AUDIORECORDER_ICON": "录制音频",
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"TIP_AUDIORECORDER_PERMISSION": "允许访问音频",
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"TIP_AUDIORECORDER_ERROR": "无法打开音频",
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"DRAG_DROP": "拖放到此处添加附件",
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"START_AUDIO_RECORDING": "开始录音",
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"STOP_AUDIO_RECORDING": "停止录音",
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"": "",
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"EMAIL_HEAD": {
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"TO": "发给",
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"ADD_BCC": "添加密送",
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"CC": {
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"LABEL": "抄送",
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"PLACEHOLDER": "多个电子邮件地址之间用逗号隔开",
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"ERROR": "请输入有效的电子邮件地址"
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},
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"BCC": {
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"LABEL": "密送",
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"PLACEHOLDER": "多个电子邮件地址之间用逗号隔开",
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"ERROR": "请输入有效的电子邮件地址"
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}
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},
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"UNDEFINED_VARIABLES": {
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"TITLE": "未定义的变量",
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"MESSAGE": "你的消息中有 {undefinedVariablesCount} 个未定义的变量：{undefinedVariables}。是否仍然要发送该消息？",
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"CONFIRM": {
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"YES": "发送",
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"CANCEL": "取消"
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}
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}
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},
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"VISIBLE_TO_AGENTS": "私人便签：仅对您和您的团队可见",
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"CHANGE_STATUS": "对话状态已更改",
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"CHANGE_STATUS_FAILED": "更改对话状态失败",
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"CHANGE_AGENT": "对话分配人已更改",
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"CHANGE_AGENT_FAILED": "更改分配失败",
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"ASSIGN_LABEL_SUCCESFUL": "已成功分配标签",
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"ASSIGN_LABEL_FAILED": "分配标签失败",
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"CHANGE_TEAM": "对话团队已更改",
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"FILE_SIZE_LIMIT": "文件超过了 {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB 的附件限制",
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"MESSAGE_ERROR": "无法发送此消息，请稍后再试",
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"SENT_BY": "发送人：",
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"BOT": "机器人",
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"SEND_FAILED": "无法发送消息，请重试！",
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"TRY_AGAIN": "重试",
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"ASSIGNMENT": {
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"SELECT_AGENT": "选择代理",
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"REMOVE": "删除",
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"ASSIGN": "分配"
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},
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"CONTEXT_MENU": {
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"COPY": "复制",
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"REPLY_TO": "对这条消息进行回复",
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"DELETE": "删除",
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"CREATE_A_CANNED_RESPONSE": "添加到预定义回复",
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"TRANSLATE": "翻译",
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"COPY_PERMALINK": "复制消息链接",
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"LINK_COPIED": "消息链接已复制到剪贴板",
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"DELETE_CONFIRMATION": {
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"TITLE": "您确定要删除这条消息吗？",
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"MESSAGE": "此操作无法撤销。",
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"DELETE": "删除",
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"CANCEL": "取消"
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}
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},
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"SIDEBAR": {
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"CONTACT": "联系人",
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"COPILOT": "Copilot"
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}
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},
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"EMAIL_TRANSCRIPT": {
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"TITLE": "发送对话记录",
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"DESC": "将对话记录副本发送到指定的电子邮件地址",
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"SUBMIT": "提交",
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"CANCEL": "取消操作",
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"SEND_EMAIL_SUCCESS": "对话记录已成功发送",
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"SEND_EMAIL_ERROR": "出错了，请重试",
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"FORM": {
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"SEND_TO_CONTACT": "发送对话记录给客户",
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"SEND_TO_AGENT": "发送对话记录给指定的代理",
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"SEND_TO_OTHER_EMAIL_ADDRESS": "将对话记录发送到另一个电子邮件地址",
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"EMAIL": {
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"PLACEHOLDER": "输入一个电子邮件地址",
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"ERROR": "请输入一个有效的电子邮件"
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}
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}
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},
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"ONBOARDING": {
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"TITLE": "您好 👋, 欢迎来到 {installationName}!",
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"DESCRIPTION": "感谢您注册。我们希望您能够充分使用 {installationName}。 这里有几件您可以在 {installationName} 做的事情，让体验变得愉快。",
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"GREETING_MORNING": "👋 早上好，{name}。欢迎来到 {installationName}。",
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"GREETING_AFTERNOON": "👋 下午好，{name}。欢迎来到 {installationName}。",
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"GREETING_EVENING": "👋 晚上好，{name}。欢迎来到 {installationName}。",
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"READ_LATEST_UPDATES": "阅读我们的最新升级日志",
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"ALL_CONVERSATION": {
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"TITLE": "您的所有对话都在一个地方",
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"DESCRIPTION": "在单个面板中查看您客户的所有对话。您可以通过通道、标签和状态筛选对话。",
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"NEW_LINK": "点击此处创建收件箱"
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},
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"TEAM_MEMBERS": {
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"TITLE": "邀请您的团队成员",
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"DESCRIPTION": "当您准备好与您的客户交谈时，带上您的队友来协助您。 您可以通过添加他们的电子邮件地址到客服代表列表来邀请您的队友。",
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"NEW_LINK": "点击此处邀请一位请团队成员"
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},
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"LABELS": {
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"TITLE": "使用标签组织对话",
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"DESCRIPTION": "标签提供了一种简单的方法来让您归类对话。创建一些类似 #价格、#问题反馈 这样的标签，之后您可以在对话中使用它们。",
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"NEW_LINK": "点击此处创建标签"
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},
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"CANNED_RESPONSES": {
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"TITLE": "创建预设回复",
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"DESCRIPTION": "预定义的快捷回复模板可以帮助您快速响应对话。客服人员只需输入“/”符号，后跟快捷代码，即可插入回复。",
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"NEW_LINK": "点击这里创建预设回复"
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}
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},
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"CONVERSATION_SIDEBAR": {
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"ASSIGNEE_LABEL": "已分配的客服代表",
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"SELF_ASSIGN": "分配给我",
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"TEAM_LABEL": "已分配的团队",
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"SELECT": {
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"PLACEHOLDER": "啥都没有"
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},
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"ACCORDION": {
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"CONTACT_DETAILS": "联系人详细信息",
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"CONVERSATION_ACTIONS": "对话操作",
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"CONVERSATION_LABELS": "对话标记",
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"CONVERSATION_INFO": "对话信息",
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"CONTACT_NOTES": "Contact Notes",
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"CONTACT_ATTRIBUTES": "联系人属性",
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"PREVIOUS_CONVERSATION": "上一次对话",
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"MACROS": "宏",
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"SHOPIFY_ORDERS": "Shopify Orders"
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},
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"SHOPIFY": {
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"ORDER_ID": "Order #{id}",
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"ERROR": "Error loading orders",
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"NO_SHOPIFY_ORDERS": "No orders found",
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"FINANCIAL_STATUS": {
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"PENDING": "等待中",
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"AUTHORIZED": "Authorized",
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"PARTIALLY_PAID": "Partially Paid",
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"PAID": "Paid",
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"PARTIALLY_REFUNDED": "Partially Refunded",
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"REFUNDED": "Refunded",
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"VOIDED": "Voided"
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},
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"FULFILLMENT_STATUS": {
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"FULFILLED": "Fulfilled",
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"PARTIALLY_FULFILLED": "Partially Fulfilled",
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"UNFULFILLED": "Unfulfilled"
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}
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}
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},
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"CONVERSATION_CUSTOM_ATTRIBUTES": {
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"ADD_BUTTON_TEXT": "创建属性",
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"NO_RECORDS_FOUND": "未找到属性",
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"UPDATE": {
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"SUCCESS": "已成功更新属性",
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"ERROR": "无法更新属性，请稍后再试。"
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},
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"ADD": {
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"TITLE": "添加",
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"SUCCESS": "已成功添加属性",
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"ERROR": "无法添加属性，请稍后再试。"
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},
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"DELETE": {
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"SUCCESS": "已成功删除属性",
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"ERROR": "无法删除属性，请稍后再试。"
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},
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"ATTRIBUTE_SELECT": {
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"TITLE": "添加属性",
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"PLACEHOLDER": "搜索属性",
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"NO_RESULT": "未找到属性"
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}
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},
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"EMAIL_HEADER": {
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"FROM": "来自",
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"TO": "发送至",
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"BCC": "密送",
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"CC": "抄送",
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"SUBJECT": "主题",
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"EXPAND": "展开邮箱"
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},
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"CONVERSATION_PARTICIPANTS": {
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"SIDEBAR_MENU_TITLE": "参与者",
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"SIDEBAR_TITLE": "对话参与者",
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"NO_RECORDS_FOUND": "没有检索到相关信息",
|
||
"ADD_PARTICIPANTS": "选择参与者",
|
||
"REMANING_PARTICIPANTS_TEXT": "+{count} 其他人",
|
||
"REMANING_PARTICIPANT_TEXT": "+{count} 其他",
|
||
"TOTAL_PARTICIPANTS_TEXT": "有{count}人参与。",
|
||
"TOTAL_PARTICIPANT_TEXT": "有{count}人参与。",
|
||
"NO_PARTICIPANTS_TEXT": "没有人参与！",
|
||
"WATCH_CONVERSATION": "加入对话",
|
||
"YOU_ARE_WATCHING": "你正在参与",
|
||
"API": {
|
||
"ERROR_MESSAGE": "无法更新，请重试！",
|
||
"SUCCESS_MESSAGE": "参与者已更新！"
|
||
}
|
||
},
|
||
"TRANSLATE_MODAL": {
|
||
"TITLE": "查看翻译内容",
|
||
"DESC": "您可以查看每种语言的翻译内容。",
|
||
"ORIGINAL_CONTENT": "原文内容",
|
||
"TRANSLATED_CONTENT": "译文",
|
||
"NO_TRANSLATIONS_AVAILABLE": "此内容暂无翻译"
|
||
},
|
||
"TYPING": {
|
||
"ONE": "{user} 正在输入",
|
||
"TWO": "{user} 和 {secondUser} 正在输入",
|
||
"MULTIPLE": "{user} 等 {count} 人正在输入"
|
||
},
|
||
"COPILOT": {
|
||
"TRY_THESE_PROMPTS": "尝试这些提示信息"
|
||
},
|
||
"GALLERY_VIEW": {
|
||
"ERROR_DOWNLOADING": "无法上传附件。请重试"
|
||
}
|
||
}
|