fb6409508b
- Ability to provide custom instructions to captain <img width="1107" alt="Screenshot 2025-04-28 at 6 11 43 PM" src="https://github.com/user-attachments/assets/f94cbccc-b4d8-48fd-b6b9-55524129bc50" />
21 lines
826 B
Ruby
21 lines
826 B
Ruby
class Captain::InboxPendingConversationsResolutionJob < ApplicationJob
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queue_as :low
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def perform(inbox)
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# limiting the number of conversations to be resolved to avoid any performance issues
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resolvable_conversations = inbox.conversations.pending.where('last_activity_at < ? ', Time.now.utc - 1.hour).limit(Limits::BULK_ACTIONS_LIMIT)
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resolvable_conversations.each do |conversation|
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resolution_message = conversation.inbox.captain_assistant.config['resolution_message']
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conversation.messages.create!(
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{
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message_type: :outgoing,
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account_id: conversation.account_id,
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inbox_id: conversation.inbox_id,
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content: resolution_message || I18n.t('conversations.activity.auto_resolution_message')
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}
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)
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conversation.resolved!
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end
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end
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end
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