iachat/spec
Aakash Bakhle d8f4bb940e
feat: add resolve_conversation tool for Captain V2 scenarios (#13597)
# Pull Request Template

## Description

Adds a new built-in tool that allows Captain scenarios to resolve
conversations programmatically. This enables automated workflows like
the misdirected contact deflector to close conversations after handling
them, while still allowing human review via label filtering.


## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

tested by mentioning it to be used in captain v2 scenario

<img width="1180" height="828" alt="image"
src="https://github.com/user-attachments/assets/e70baf96-0c70-407e-af2c-328500ac5434"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com>
2026-02-20 19:08:36 +05:30
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Move email attachments from links to file attachments (#11304) 2025-04-15 23:43:12 -07:00
builders Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
config fix: Update Arcade embed aspect ratio (#12923) 2025-11-24 20:22:27 +05:30
configs chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
controllers fix: Enforce team boundaries to prevent cross-team assignments (#13353) 2026-02-16 14:39:20 +05:30
dispatchers Non blocking event dispatch (#652) 2020-03-29 19:18:30 +05:30
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
enterprise feat: add resolve_conversation tool for Captain V2 scenarios (#13597) 2026-02-20 19:08:36 +05:30
factories fix: Setup webhooks for manual WhatsApp Cloud channel creation (#13278) 2026-01-19 14:12:36 +04:00
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
fixtures feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
helpers chore: Refactor UTM params to stay compliant with standards (#12312) 2025-08-29 11:46:52 -07:00
integration Fix url in emails, add frontendURL helper (#19) 2019-08-25 19:59:28 +05:30
jobs fix: V2 Assignment service enhancements (#13036) 2026-02-11 12:24:45 +05:30
lib feat: Add a setting to keep conversations pending on bot failures (#13512) 2026-02-10 17:27:42 -08:00
listeners fix: prevent deserialization error on deletion (#13264) 2026-01-14 18:00:12 +05:30
mailboxes feat(CW-6187): include headers from incoming emails (#13139) 2026-01-07 12:45:54 +05:30
mailers Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
models Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
policies chore: Enforce custom role permissions on conversation access (#12583) 2025-10-22 20:23:37 -07:00
presenters fix(mailbox): handle malformed sender address headers (#13486) 2026-02-11 11:02:38 -08:00
requests/api/v1 feat: APIs to assign agents_bots as assignee in conversations (#12836) 2025-11-18 18:20:58 -08:00
services fix: duplicate message_created webhooks for WhatsApp messages (#13523) 2026-02-17 14:01:10 +05:30
support feat: Advanced Search Backend (#12917) 2026-01-07 15:30:49 +05:30
coverage_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
rails_helper.rb fix: resolve mutex conflicts in Instagram webhook specs (#12154) 2025-08-11 23:31:25 +05:30
spec_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
test_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30