iachat/app/views
Sivin Varghese d0611cb7f2
feat: Improve CSAT responses (#11485)
# Pull Request Template

## Description

This PR introduces basic customization options for the CSAT survey:

* **Display Type**: Option to use star ratings instead of emojis.
* **Message Text**: Customize the survey message (up to 200 characters).
* **Survey Rules**: Send surveys based on labels — trigger when a
conversation has or doesn't have a specific label.

Fixes
https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom videos

**Website Channel (Widget)**

https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5

**Email Channel (Survey link)**

https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-16 14:18:52 +05:30
..
android_app chore: Universal Linking for Android (#2324) 2021-06-02 08:46:45 -07:00
api feat: Improve CSAT responses (#11485) 2025-05-16 14:18:52 +05:30
apple_app chore: Configure iOS universal linking (#10651) 2025-01-08 21:25:11 +05:30
dashboard Initial Commit 2019-08-14 15:18:44 +05:30
devise fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159) 2023-05-23 09:37:40 +05:30
fields chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
icons feat: Updates branding logo and name in public portal footer (#8745) 2024-01-19 13:37:24 +04:00
installation/onboarding fix: onboarding/index.html.erb unclosed HTML tags (#10838) 2025-02-06 09:43:38 +05:30
layouts fix: Handle Instagram text and attachments as separate messages (#11315) 2025-04-16 20:46:47 +05:30
mailers feat: Move email attachments from links to file attachments (#11304) 2025-04-15 23:43:12 -07:00
microsoft fix: Identity JSON response header (#6326) 2023-02-02 11:01:18 +05:30
platform/api/v1 chore: Adds API for agent bot avatar upload (#8533) 2023-12-11 19:02:11 -08:00
public/api/v1 feat: Improve CSAT responses (#11485) 2025-05-16 14:18:52 +05:30
super_admin feat: Added the ability to create Instagram channel (#11182) 2025-04-03 13:57:14 +05:30
survey/responses feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
widget_tests feat: widget opened and closed events (#11240) 2025-04-24 17:01:39 +05:30
widgets feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00