Pranav 576c58419c fix: Use message sender ID in the analytics for first response time (#9605) ... `conversation.assignee_id` was taken into consideration for first response time calculation. There was one flaw in this approach. A lot of customer support agents respond to the conversation first before assigning it to themselves. This makes the analytics broken. To fix this, we will take the message sender instead of assignee in calculations, which should solve the issue with metric. Fixes https://linear.app/chatwoot/issue/CW-3375/first-response-reporting-events-use-assignee-id-instead-of-agent-who		2024-06-06 20:20:35 -07:00
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actions	fix: Migrate notes when merging the contacts (#8749)	2024-01-20 10:32:18 +04:00
assets	chore: Contact import improvements (#7787)	2023-08-23 23:24:47 -07:00
builders	feat: Improve Report API performance (#9476)	2024-05-22 17:34:24 -07:00
channels	chore: Enable the new Rubocop rules (#7122)	2023-05-19 14:37:10 +05:30
configs	chore: Enable the new Rubocop rules (#7122)	2023-05-19 14:37:10 +05:30
controllers	feat: new re-authorization flow for Microsoft (#9510)	2024-05-23 16:03:40 +05:30
cypress	chore: Upgrade Cypress to 13.4.0 (#8271)	2023-10-31 19:39:34 -07:00
dispatchers	Non blocking event dispatch (#652)	2020-03-29 19:18:30 +05:30
drops	feat: Add the support for custom attributes in message variables (#8511)	2023-12-08 14:13:35 -08:00
enterprise	feat: allow feature plan map in super admin (#9318)	2024-05-08 22:58:46 -07:00
factories	feat: Improve Report API performance (#9476)	2024-05-22 17:34:24 -07:00
finders	fix: Inbox view Read/Snoozed display filters (#8907)	2024-02-17 13:59:25 +05:30
fixtures	fix: Raise error if email to_header is invalid (#8688)	2024-02-20 17:03:39 -08:00
helpers	feat: Add contact helper (#8989)	2024-03-06 17:39:39 +05:30
integration	Fix url in emails, add frontendURL helper (#19)	2019-08-25 19:59:28 +05:30
jobs	feat: Add support for bulk snooze until (#9360)	2024-05-08 08:55:31 +05:30
lib	chore: Linear integration fixes (#9538)	2024-05-29 11:28:13 +05:30
listeners	fix: Use message sender ID in the analytics for first response time (#9605)	2024-06-06 20:20:35 -07:00
mailboxes	chore: Handle invalid email address in IMAP channel (#9450)	2024-05-10 08:55:26 +05:30
mailers	feat: Export contact improvements (#8895)	2024-02-20 17:11:03 +05:30
models	chore: Handle conversation participation creation race condition error (#9449)	2024-05-10 12:21:23 -07:00
policies	Feature: Ability to switch between multiple accounts (#881)	2020-05-26 22:38:48 +05:30
presenters	feat: Conversation API to return applied_sla and sla_events (#9174)	2024-04-01 23:30:07 +05:30
requests/api/v1	feat: Update the slack integration-flow to allow users to select the channel (#7637)	2023-07-28 14:50:30 -07:00
services	feat: exporting contacts takes the filters into account (#9347)	2024-05-07 20:18:36 -07:00
support	feat: Slack link unfurling (#7940)	2023-09-29 19:35:56 +05:30
workers	fix: Capture delivery errors to avoid false positives (#8790)	2024-01-26 14:22:18 +04:00
cypress.config.js	chore: Upgrade Cypress to 13.4.0 (#8271)	2023-10-31 19:39:34 -07:00
rails_helper.rb	feat: locking and retry in FB message parsing (#7701)	2023-08-23 09:48:17 +07:00
spec_helper.rb	feat(ee): Add reporting events for bots (#9027)	2024-02-27 14:53:28 -08:00
test_helper.rb	Chore: Setup test coverage in codeclimate [#332] (#333)	2019-12-02 08:57:11 +05:30