5fd3d5e036
## Description Two improvements to Agent Capacity Policy: **1. Support exclusion via zero conversation limit** Allow `conversation_limit` to be `0` on inbox capacity limits. Agents with a zero limit are excluded from auto-assignment for that inbox while remaining members for manual assignment. **2. Fix exclusion rules duration input** - Default changed from `10` to `null` so time-based exclusion isn't applied unless explicitly set. - Minimum lowered from 10 to 1 minute. - `DurationInput` updated to handle `null` values correctly. ## Type of change Please delete options that are not relevant. - [ ] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Added model and capacity service specs for zero-limit exclusion behavior. - Tested manually via UI flows ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> |
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| .. | ||
| builders | ||
| controllers | ||
| dispatchers/enterprise | ||
| drops | ||
| fields | ||
| finders/enterprise | ||
| helpers | ||
| jobs | ||
| listeners | ||
| mailers/enterprise/agent_notifications | ||
| models | ||
| policies | ||
| presenters/enterprise/conversations | ||
| services | ||
| views | ||