iachat/spec
Muhsin Keloth 608be1036b
fix: Send raw content in webhook payloads instead of channel-rendered markdown (#13896)
Webhook payloads (`message_created`, `message_updated`) started sending
channel-rendered HTML in the `content` field instead of the original raw
message content after PR #12878. This broke downstream agent bots and
integrations that expected plain text or markdown. 
Closes https://linear.app/chatwoot/issue/PLA-109/webhook-payloads-send-channel-rendered-html-instead-of-raw-content

## How to reproduce

1. Connect an agent bot to a WebWidget inbox
2. Send a message with markdown formatting (e.g. `**bold**`) from the
widget
3. Observe the agent bot webhook payload — `content` field contains
`<p><strong>bold</strong></p>` instead of `**bold**`

## What changed

Split `MessageContentPresenter` into two public methods:
- `outgoing_content` — renders markdown for the target channel (used by
channel delivery services)
- `webhook_content` — returns raw content with CSAT survey URL when
applicable, no markdown rendering (used by `webhook_data`)

Updated `Message#webhook_data` to use `webhook_content` instead of
`outgoing_content`.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2026-03-25 16:56:22 +04:00
..
actions fix: Skip redundant contact saves in ContactIdentifyAction (#13778) 2026-03-11 21:40:38 -07:00
assets feat: Move email attachments from links to file attachments (#11304) 2025-04-15 23:43:12 -07:00
builders fix: Handle Facebook reel attachment type (#13691) 2026-03-06 08:49:41 +04:00
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
config feat: update bunny video support in HC (#13815) 2026-03-16 11:04:27 +05:30
configs chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
controllers fix: return correct outgoing_url in Platform agent bot API responses (#13827) 2026-03-17 13:40:45 -07:00
dispatchers Non blocking event dispatch (#652) 2020-03-29 19:18:30 +05:30
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
enterprise feat: allow captain to access contact attributes (#13850) 2026-03-20 16:15:06 +05:30
factories feat(rollup): add models and write path [1/3] (#13796) 2026-03-19 13:12:36 +05:30
finders perf: skip conversation loading in /meta endpoint (#13564) 2026-02-20 21:20:19 +05:30
fixtures feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
helpers chore: Refactor UTM params to stay compliant with standards (#12312) 2025-08-29 11:46:52 -07:00
integration Fix url in emails, add frontendURL helper (#19) 2019-08-25 19:59:28 +05:30
jobs feat: distributed scheduling for version check job (#13042) 2026-03-17 02:27:49 -07:00
lib feat(linear): Support refresh tokens and migrate legacy OAuth tokens (#13721) 2026-03-17 13:09:03 +04:00
listeners feat(rollup): add models and write path [1/3] (#13796) 2026-03-19 13:12:36 +05:30
mailboxes feat(CW-6187): include headers from incoming emails (#13139) 2026-01-07 12:45:54 +05:30
mailers fix(email): Allow inbox OAuth replies without global SMTP (#13820) 2026-03-17 11:10:42 +04:00
models fix: Send raw content in webhook payloads instead of channel-rendered markdown (#13896) 2026-03-25 16:56:22 +04:00
policies chore: Enforce custom role permissions on conversation access (#12583) 2025-10-22 20:23:37 -07:00
presenters fix: Send raw content in webhook payloads instead of channel-rendered markdown (#13896) 2026-03-25 16:56:22 +04:00
requests/api/v1 feat: APIs to assign agents_bots as assignee in conversations (#12836) 2025-11-18 18:20:58 -08:00
services feat(rollup): add models and write path [1/3] (#13796) 2026-03-19 13:12:36 +05:30
support feat: Advanced Search Backend (#12917) 2026-01-07 15:30:49 +05:30
swagger feat: validate OpenAPI spec using Skooma (#13623) 2026-03-10 18:33:55 -07:00
coverage_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
rails_helper.rb feat: validate OpenAPI spec using Skooma (#13623) 2026-03-10 18:33:55 -07:00
spec_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
test_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30