iachat/enterprise/app/models/enterprise
Pranav d070743383
feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

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Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
..
audit feat: auditlog for team and inbox member updates (#7516) 2023-08-15 19:55:19 -07:00
concerns feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
account_user.rb feat: Add APIs to manage custom roles in Chatwoot (#9995) 2024-08-23 17:18:28 +05:30
account.rb feat: allow feature plan map in super admin (#9318) 2024-05-08 22:58:46 -07:00
application_record.rb feat: Add push/email notification support for SLA (#9140) 2024-03-29 20:27:21 +11:00
audit_log.rb chore: Refactor Response Bot Data Schema (#8011) 2023-10-01 19:31:38 -07:00
automation_rule.rb feat: sla-2 add automation backend support for SLA (#8775) 2024-02-01 15:42:12 +05:30
channelable.rb fix: skip auditlogs for whatsapp template sync (#8579) 2024-01-09 21:51:48 -08:00
conversation.rb feat: UI to show the SLA threshold in chat screen (#9146) 2024-04-04 15:46:46 +05:30
inbox.rb feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00