iachat/enterprise/app/views/api/v1/models/captain
Rodribm10 cfffea9c16 feat(captain): semantic memory fixes + roleta + reclamações + analytics
Consolida o trabalho desta branch de abril/2026 em um bloco pronto pra
testar em staging antes do merge pra main.

## Correções de memória semântica
- ExtractionService: Princípio Zero + Regra de Ouro (ação consumada vs intenção).
- Cenário Daniela_Reservas: Passo 0 de classificação (consulta/intenção/fora).

## Roleta da Sorte (end-to-end)
- Schema Supabase + 7 RPCs atômicas (server-side, idempotentes).
- Services: Offer, Redeem, WeeklyReport.
- Jobs: OfferRouletteJob (hook em ConfirmationService após Pix pago),
  NotifyRevealed + Scheduler de fallback.
- Tool manual GenerateRoletaLinkTool + endpoint público /roleta/notify.
- Dashboard /captain/roleta com Resgate + Relatório + anomaly detection.

## Cenário Reclamacoes_Ouvidoria
- Triagem P1-P4, framework LAST, Three-level listening, Self-check.
- Sem compensação material, detecção de cliente frustrado eleva prioridade.

## Analytics
- Funil de conversão /captain/funnel: 5 etapas via regex, zero LLM.
- Detector de churn via ChurnOutreach* (cron dias úteis 10h-17h BRT).

## Trabalho pré-existente incluído
- Captain Executive Reports (ceo_digest, mattermost_delivery).
- get_reserva_preco_tool, Lifecycle ajustes, Reservations UI polimentos.

## Outros
- .gitignore: patterns pra credenciais.
- Migrations de scenarios idempotentes.
- i18n completa pt_BR+en pra roleta/funnel.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 15:36:25 -03:00
..
_assistant_response.json.jbuilder feat: Add support for the references in FAQs (#10699) 2025-01-16 15:27:30 +05:30
_assistant.json.jbuilder fix: Resolve erros de linting e conclui as correções de prompt customizado 2026-02-27 13:02:44 -03:00
_copilot_message.json.jbuilder feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557) 2025-05-22 22:25:05 -07:00
_copilot_thread.json.jbuilder feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557) 2025-05-22 22:25:05 -07:00
_custom_tool.json.jbuilder feat: Add UI for custom tools (#12585) 2025-10-06 09:05:54 -07:00
_document.json.jbuilder feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
_lifecycle_config.json.jbuilder feat(lifecycle): REST endpoint for lifecycle config singleton 2026-04-15 10:23:42 -03:00
_lifecycle_delivery.json.jbuilder feat(lifecycle): REST endpoint for lifecycle deliveries audit log 2026-04-15 10:29:24 -03:00
_lifecycle_rule.json.jbuilder feat(lifecycle): REST endpoint for lifecycle rules CRUD 2026-04-15 10:17:59 -03:00
_reservation.json.jbuilder chore(style): fix rubocop offenses and update typing indicators 2026-02-25 15:06:58 -03:00
_scenario.json.jbuilder feat(captain): semantic memory fixes + roleta + reclamações + analytics 2026-04-21 15:36:25 -03:00