iachat/spec/enterprise
Vishnu Narayanan 6956436a76
feat: refactor SLA evaluation logic (#9133)
* feat: update SLA evaluation logic

* chore: handle nrt

* chore: handle applied_sla status

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* chore: refactor sla_status to include active_with_misses

* chore: refactor spec

* Update evaluate_applied_sla_service.rb

* minor refactors

* clean up

* move notification related spec

* chore: refactor notifications spec to sla_event model

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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-03-29 02:01:43 +11:00
..
controllers feat: API to download breached conversations (#9150) 2024-03-26 09:22:49 +05:30
jobs feat: refactor SLA evaluation logic (#9133) 2024-03-29 02:01:43 +11:00
lib/integrations/openai chore: Move EE OpenAI spec to correct folder (#8805) 2024-01-29 20:09:17 +04:00
models feat: refactor SLA evaluation logic (#9133) 2024-03-29 02:01:43 +11:00
services feat: refactor SLA evaluation logic (#9133) 2024-03-29 02:01:43 +11:00