* chore: Hide "Learn More" button in feature spotlight for self-hosted (#12675) * feat: single query for reporting event stats (#12664) This PR collapses multiple queries fetching stats from a single table to a single query ```sql SELECT user_id as user_id, COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count, AVG(CASE WHEN name = 'conversation_resolved' THEN value END) as avg_resolution_time, AVG(CASE WHEN name = 'first_response' THEN value END) as avg_first_response_time, AVG(CASE WHEN name = 'reply_time' THEN value END) as avg_reply_time FROM "reporting_events" WHERE "reporting_events"."account_id" = <account_id> AND "reporting_events"."created_at" >= '2025-09-14 18:30:00' AND "reporting_events"."created_at" < '2025-10-14 18:29:59' GROUP BY "reporting_events"."user_id"; ``` ### Why this works? Here's why this optimization is faster based on PostgreSQL internals: - Single Table Scan vs Multiple Scans: Earlier we did 4 sequential scans (or 4 index scans) of the same data, with the same where clause, now in a single scan all 4 `CASE` expressions are evaluated in a single pass. - Shared Buffer Cache Efficiency: PostgreSQL's shared buffer cache stores recently accessed pages, with this, pages are loaded once and re-used for all aggregation, earlier with separate queries we were forced to re-read all from the disk each time - Reduced planning and network overhead (4 vs 1 query) ### How is it tested 1. The specs all pass without making any changes 2. Verified the reports side by side after generating from report seeder #### How to test Generate seed data using the following command ```bash ACCOUNT_ID=1 ENABLE_ACCOUNT_SEEDING=true bundle exec rake db:seed:reports_data ``` Once done download the reports, checkout to this branch and download the reports again and compare them * chore: Update translations (#12625) * chore: Migrate mailers from the worker to jobs (#12331) Previously, email replies were handled inside workers. There was no execution logs. This meant if emails silently failed (as reported by a customer), we had no way to trace where the issue happened, the only assumption was “no error = mail sent.” By moving email handling into jobs, we now have proper execution logs for each attempt. This makes it easier to debug delivery issues and would have better visibility when investigating customer reports. Fixes https://linear.app/chatwoot/issue/CW-5538/emails-are-not-sentdelivered-to-the-contact --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * chore(deps-dev): bump vite from 5.4.20 to 5.4.21 (#12700) Bumps [vite](https://github.com/vitejs/vite/tree/HEAD/packages/vite) from 5.4.20 to 5.4.21. <details> <summary>Release notes</summary> <p><em>Sourced from <a href="https://github.com/vitejs/vite/releases">vite's releases</a>.</em></p> <blockquote> <h2>v5.4.21</h2> <p>Please refer to <a href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">CHANGELOG.md</a> for details.</p> </blockquote> </details> <details> <summary>Changelog</summary> <p><em>Sourced from <a href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">vite's changelog</a>.</em></p> <blockquote> <h2><!-- raw HTML omitted -->5.4.21 (2025-10-20)<!-- raw HTML omitted --></h2> <ul> <li>fix(dev): trim trailing slash before <code>server.fs.deny</code> check (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20968">#20968</a>) (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20970">#20970</a>) (<a href="cad1d31d06">cad1d31</a>), closes <a href="https://redirect.github.com/vitejs/vite/issues/20968">#20968</a> <a href="https://redirect.github.com/vitejs/vite/issues/20970">#20970</a></li> <li>chore: update CHANGELOG (<a href="ca88ed7398">ca88ed7</a>)</li> </ul> </blockquote> </details> <details> <summary>Commits</summary> <ul> <li><a href="adce3c22c6"><code>adce3c2</code></a> release: v5.4.21</li> <li><a href="cad1d31d06"><code>cad1d31</code></a> fix(dev): trim trailing slash before <code>server.fs.deny</code> check (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20968">#20968</a>) (<a href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20970">#20970</a>)</li> <li><a href="ca88ed7398"><code>ca88ed7</code></a> chore: update CHANGELOG</li> <li>See full diff in <a href="https://github.com/vitejs/vite/commits/v5.4.21/packages/vite">compare view</a></li> </ul> </details> <br /> [](https://docs.github.com/en/github/managing-security-vulnerabilities/about-dependabot-security-updates#about-compatibility-scores) Dependabot will resolve any conflicts with this PR as long as you don't alter it yourself. You can also trigger a rebase manually by commenting `@dependabot rebase`. [//]: # (dependabot-automerge-start) [//]: # (dependabot-automerge-end) --- <details> <summary>Dependabot commands and options</summary> <br /> You can trigger Dependabot actions by commenting on this PR: - `@dependabot rebase` will rebase this PR - `@dependabot recreate` will recreate this PR, overwriting any edits that have been made to it - `@dependabot merge` will merge this PR after your CI passes on it - `@dependabot squash and merge` will squash and merge this PR after your CI passes on it - `@dependabot cancel merge` will cancel a previously requested merge and block automerging - `@dependabot reopen` will reopen this PR if it is closed - `@dependabot close` will close this PR and stop Dependabot recreating it. You can achieve the same result by closing it manually - `@dependabot show <dependency name> ignore conditions` will show all of the ignore conditions of the specified dependency - `@dependabot ignore this major version` will close this PR and stop Dependabot creating any more for this major version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this minor version` will close this PR and stop Dependabot creating any more for this minor version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this dependency` will close this PR and stop Dependabot creating any more for this dependency (unless you reopen the PR or upgrade to it yourself) You can disable automated security fix PRs for this repo from the [Security Alerts page](https://github.com/chatwoot/chatwoot/network/alerts). </details> Signed-off-by: dependabot[bot] <support@github.com> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> * chore: Update translations (#12708) * chore(sidekiq): log ActiveJob class and job_id on dequeue (#12704) ## Context Sidekiq logs only showed the Sidekiq wrapper class and JID, which wasn’t helpful when debugging ActiveJobs. ## Changes - Updated `ChatwootDequeuedLogger` to log the actual `ActiveJob class` and `job_id` instead of the generic Sidekiq wrapper and JID. > Example > ``` > Dequeued ActionMailer::MailDeliveryJob 123e4567-e89b-12d3-a456-426614174000 from default > ``` - Remove sidekiq worker and unify everything to `ActiveJob` * chore: Enforce custom role permissions on conversation access (#12583) ## Summary - ensure conversation lookup uses the permission filter before fetching records - add request specs covering custom role access to unassigned conversations ## Testing - bundle exec rspec spec/enterprise/controllers/api/v1/accounts/conversations_controller_spec.rb ------ https://chatgpt.com/codex/tasks/task_e_68de1f62b9b883268a54882e608a8bb8 * fix: parameterize agent name (#12709) * chore: Remove channel icons from the create inbox page (#12727) # Pull Request Template ## Description This PR removes the frame containing all channel icons from the “Create Inbox” page. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screenshots **Before** <img width="1314" height="1016" alt="image" src="https://github.com/user-attachments/assets/2b773495-9ddb-48b4-b15d-9aef18259ce1" /> **After** <img width="1314" height="979" alt="image" src="https://github.com/user-attachments/assets/f4dc64cf-516c-4faf-a45c-2f7de05cc29b" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: Use gap-4 instead of margins to define space between elements (#12728) We should avoid using margins to define space between elements, instead use the gap utility. The problem with this particular instance was that if Google auth was turned off and SSO is available, there is a weird spacing at the top caused by the margin from the SSO element. This PR will fix that. It also introduces a gap between the divider and the button, but that should be okay. * feat(ee): Add a service to fetch website content and prepare a persona of Captain Assistant (#12732) This PR is the first of many to simplify the process of building an assistant. The new flow will only require the user’s website. We’ll automatically crawl it, identify the business name and what the business does, and then generate a suggested assistant persona, complete with a proposed name and description. This service returns the following. Example: tooljet.com <img width="795" height="217" alt="Screenshot 2025-10-25 at 2 55 04 PM" src="https://github.com/user-attachments/assets/9cb3594a-9c9c-4970-a0a1-4c9c8869c193" /> Example: replit.com <img width="797" height="176" alt="Screenshot 2025-10-25 at 2 56 42 PM" src="https://github.com/user-attachments/assets/6a1b4266-aab6-455f-a5e3-696d3a8243c9" /> * chore: Adds URL-based search and tab selection (#12663) # Pull Request Template ## Description This PR enables URL-based search and tab selection, allowing search queries and active tabs to persist in the URL for easy sharing. Fixes [CW-5766](https://linear.app/chatwoot/issue/CW-5766/cannot-impersonate-an-account), https://github.com/chatwoot/chatwoot/issues/12623 ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/422a1d61f3fe4278a88e352ef98d2b78?sid=35fabee7-652f-4e17-83bd-e066a3bb804c ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * chore: Add tab params for inbox configuration (#12665) # Pull Request Template ## Description This PR enables active tabs in inbox settings to persist in the URL for easy sharing. ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/63820ecb17ea491a9082339f8bb457b6?sid=4fef1acd-b4fd-431f-855c-7647015a330f ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin <muhsinkeramam@gmail.com> * feat: Changelog card components (#12673) # Pull Request Template ## Description This PR introduces a new changelog component that can be used in the sidebar. Fixes https://linear.app/chatwoot/issue/CW-5776/changelog-card-ui-component ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Screencast https://github.com/user-attachments/assets/42e77e82-388a-4fc9-9b37-f3d0ea1a9d7f ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin <muhsinkeramam@gmail.com> * chore: Remove linear integration feature flag (#12716) This PR removes the linear integration feature flag since the integration is pretty much stable and we do display the Linear CTA for users who aren't connected. Fixes https://linear.app/chatwoot/issue/CW-5819/remove-linear-feature-flag-from-front-end * chore: Update translations (#12722) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * perf: Add database index on conversations identifier (#12715) **Problem** Slack webhook processing was failing with 500 errors due to database timeouts. The query `Conversation.where(identifier: params[:event][:thread_ts]).first` was performing full table scans and hitting PostgreSQL statement timeout. **Solution** Added database index on conversations.identifier and account_id. * fix: Extend phone number normalization to Twilio WhatsApp (#12655) ### Problem WhatsApp Cloud channels already handle Brazil/Argentina phone number format mismatches (PRs #12492, #11173), but Twilio WhatsApp channels were creating duplicate contacts when: - Template sent to new format: `whatsapp:+5541988887777` (13 digits) - User responds from old format: `whatsapp:+554188887777` (12 digits) ### Solution The solution extends the existing phone number normalization infrastructure to support both WhatsApp providers while handling their different payload formats: ### Provider Format Differences - **WhatsApp Cloud**: `wa_id: "919745786257"` (clean number) - **Twilio WhatsApp**: `From: "whatsapp:+919745786257"` (prefixed format) ### Test Coverage #### Brazil Phone Number Tests **Case 1: New Format (13 digits with "9")** - **Test 1**: No existing contact → Creates new contact with original format - **Test 2**: Contact exists in same format → Appends to existing conversation **Case 2: Old Format (12 digits without "9")** - **Test 3**: Contact exists in old format → Appends to existing conversation - **Test 4** *(Critical)*: Contact exists in new format, message in old format → Finds existing contact, prevents duplicate - **Test 5**: No contact exists → Creates new contact with incoming format #### Argentina Phone Number Tests **Case 3: With "9" after country code** - **Test 6**: No existing contact → Creates new contact - **Test 7**: Contact exists in normalized format → Uses existing contact **Case 4: Without "9" after country code** - **Test 8**: Contact exists in same format → Appends to existing - **Test 9**: No contact exists → Creates new contact Fixes https://linear.app/chatwoot/issue/CW-5565/inconsistencies-for-mobile-numbersargentina-brazil-and-mexico-numbers * fix: Timezone offset reports broken by DST transition (#12747) ## Description Fixes timezone offset parameter in V2 reports API that was broken by DST transitions. The issue occurred when UK DST ended on October 26, 2025, causing the test to fail starting October 27th. ~~**Initial diagnosis:** The root cause was that `timezone_name_from_offset` used `zone.now.utc_offset` to match timezones, which changes based on the current date's DST status rather than the data being queried.~~ **Actual root cause:** The test was accidentally passing before DST transition. During BST, `timezone_name_from_offset(0)` matched "Azores" (UTC-1) instead of "Edinburgh" (UTC+0), and the -1 hour offset coincidentally split midnight data into [1,5]. After DST ended, it correctly matched "Edinburgh" (UTC+0), but this grouped all conversations into one day [6], exposing that the test data was flawed. The real issue: Test data created all 6 conversations starting at midnight on a single day, which cannot produce a [1,5] split in true UTC. Fixes CW-5846 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [ ] This change requires a documentation update ## How Has This Been Tested? **Test that was failing:** ```bash bundle exec rspec spec/controllers/api/v2/accounts/reports_controller_spec.rb:25 ``` **Changes:** ~~1. Fixed `timezone_name_from_offset` to use January 1st as reference date instead of current date~~ ~~2. Converted timezone string to `ActiveSupport::TimeZone` object for `group_by_period` compatibility~~ **Revised approach:** 1. Freeze test time to January 2024 using `travel_to`, making timezone matching deterministic and aligned with test data period 2. Start test conversations at 23:00 instead of midnight to properly span two days and test timezone boundary grouping 3. Keep `zone.now.utc_offset` (correct behavior for real users during DST) **Why this works:** - Test runs "in January 2024" → `zone.now.utc_offset` returns January offsets consistently - Offset `-8` correctly matches Pacific Standard Time (UTC-8 in January) - Real users in PDT (summer) with offset `-7` → correctly match Pacific Daylight Time - No production impact, test is deterministic year-round **Verification:** - Test now passes consistently regardless of current DST status - Timezone matching works correctly for real users during DST periods - Reports correctly group data by timezone offset across all seasons ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * fix: Captain response builder not getting triggered (#12729) ## Summary - Fix captain response builder not getting triggered for cases where responses are created as completed. ## Testing Instructions - Test articles with firecrawl - Test articles without firecrawl - Test PDF documents --------- Co-authored-by: Pranav <pranav@chatwoot.com> * chore: Update captain pending FAQ interface (#12752) # Pull Request Template ## Description **This PR includes,** - Added new pending FAQs view with approve/edit/delete actions for each response. - Implemented banner notification showing pending FAQ count on main approved responses page. - Created dedicated route for pending FAQs review at /captain/responses/pending. - Added automatic pending count updates when switching assistants or routes. - Modified ResponseCard component to show action buttons instead of dropdown in pending view. Fixes https://linear.app/chatwoot/issue/CW-5833/pending-faqs-in-a-different-ux ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/5fe8f79b04cd4681b9360c48710b9373 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> * fix: Exclude authentication templates from WhatsApp template selection (#12753) This PR add the changes for excluding the authentication templates from the WhatsApp template selection in the frontend, as these templates are not supported at the moment. Reference: https://www.chatwoot.com/hc/user-guide/articles/1754940076-whatsapp-templates#what-is-not-supported * feat: Template types components (#12714) # Pull Request Template ## Description Fixes https://linear.app/chatwoot/issue/CW-5806/create-the-story-book-components-for-template-typestext-media-list **Pending** Need to standardize the structure to match the template/campaigns. ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Screenshots <img width="669" height="179" alt="image" src="https://github.com/user-attachments/assets/42efd292-8520-4b05-81ec-8bc526fc12db" /> <img width="646" height="304" alt="image" src="https://github.com/user-attachments/assets/431dd964-006c-4877-a693-dae39b90df4c" /> <img width="646" height="380" alt="image" src="https://github.com/user-attachments/assets/9052e31f-9292-4afb-8897-13931655fa00" /> <img width="646" height="272" alt="image" src="https://github.com/user-attachments/assets/873d2488-e856-4a0d-8579-cc1bcc61cc8e" /> <img width="646" height="490" alt="image" src="https://github.com/user-attachments/assets/14c2aa42-bf27-475f-aa70-fe59c1d00e9b" /> <img width="646" height="281" alt="image" src="https://github.com/user-attachments/assets/1f42408e-03e8-4863-b4c7-715d13d67686" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * fix: update omniauth to latest to resolve heroku deployment issues (#12749) # Pull Request Template ## Description Fixes https://github.com/chatwoot/chatwoot/issues/12553 Heroku build was failing due to `omniauth` version mismatch. Also, added `NODE_OPTIONS=--max-old-space-size=4096` to handle OOM during Vite build. ## Type of change Please delete options that are not relevant. - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Tested on heroku ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules * chore: Improvements in pending FAQs (#12755) # Pull Request Template ## Description **This PR includes:** 1. Added URL-based filter persistence for the responses pages, including page and search parameters. 2. Introduced a new empty state variant for pending FAQs — without a backdrop and with a “Clear Filters” option. 3. Made the actions, filter, and search row remain fixed at the top while scrolling. Fixes https://linear.app/chatwoot/issue/CW-5852/improvements-in-pending-faqs ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/1d9eee68c0684f0ab05e08b4ca1e0ce9 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: run captain v2 outside the transaction (#12756) * feat: Always process email content (#12734) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * feat: Bulk actions for contacts (#12763) Introduces APIs and UI for bulk actions in contacts table. The initial action available will be assign labels Fixes: #8536 #12253 ## Screens <img width="1350" height="747" alt="Screenshot 2025-10-29 at 4 05 08 PM" src="https://github.com/user-attachments/assets/0792dff5-0371-4b2e-bdfb-cd32db773402" /> <img width="1345" height="717" alt="Screenshot 2025-10-29 at 4 05 19 PM" src="https://github.com/user-attachments/assets/ae510404-c6de-4c15-a720-f6d10cdac25b" /> --------- Co-authored-by: Muhsin <muhsinkeramam@gmail.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * feat: Enable opensearch on paid plans automatically (#12770) - enable `advanced_search feature` on all paid plans automatically ref: https://github.com/chatwoot/chatwoot/pull/12503 * chore: Make contacts bulk action bar sticky (#12773) # Pull Request Template ## Description This PR makes the contacts bulk action bar sticky while scrolling. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Screenshots <img width="1080" height="300" alt="image" src="https://github.com/user-attachments/assets/21f8f3c6-813e-4ef6-b40a-8dd14e6ffb26" /> <img width="1080" height="300" alt="image" src="https://github.com/user-attachments/assets/bb939f1d-9a13-4f9f-953d-b9872c984b74" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * chore: Add dependant destroy_async for sla events (#12774) Added the destroy_async to prevent timeout during SLA policy deletion by processing SLA events asynchronously. * chore: Update translations (#12748) * feat: Add company backfill migration for existing contacts (Part 1) (#12657) ## Description Implements company backfill migration infrastructure for existing contacts. This is **Part 1 of 2** for the company model production rollout as described in [CW-5726](https://linear.app/chatwoot/issue/CW-5726/company-model-setting-it-up-on-production). Creates jobs and services to associate existing contacts with companies based on their email domains, filtering out free email providers (gmail, yahoo, etc.) and disposable addresses. **What's included:** - Business email detector service with ValidEmail2 (uses `disposable_domain?` to avoid DNS lookups) - Per-account batch job to process contacts for one account - Orchestrator job to iterate all accounts - Rake task: `bundle exec rake companies:backfill` ~~*NOTE*: I'm using a hard-coded approach to determine if something is a "business" email by filtering out emails that are usually personal. I've also added domains that are common to some of our customers' regions. This should be simpler. I looked into `Valid_Email2` and I couldn't find anything to dictate whether an email is a personal email or a business one. I don't think the approach used in the frontend is valid here.~~ UPDATE: Using `email_provider_info` gem instead. **Pending - Part 2 (separate PR):** Real-time company creation for new contacts ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ```bash # Run all new tests bundle exec rspec spec/enterprise/services/companies/business_email_detector_service_spec.rb \\ spec/enterprise/jobs/migration/company_account_batch_job_spec.rb \\ spec/enterprise/jobs/migration/company_backfill_job_spec.rb # Run RuboCop bundle exec rubocop enterprise/app/services/companies/business_email_detector_service.rb \\ enterprise/app/jobs/migration/company_account_batch_job.rb \\ enterprise/app/jobs/migration/company_backfill_job.rb \\ lib/tasks/companies.rake ``` **Performance optimization:** - Uses `disposable_domain?` instead of `disposable?` to avoid DNS MX lookups (discovered via tcpdump analysis - `disposable?` was making network calls for every email, causing 100x slowdown) ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> * feat: Add company auto-association for contacts (CW-5726 Part 2) (#12711) ## Description Implements real-time company auto-association for contacts based on email domains. This is **Part 2** of the company model production rollout (CW-5726). **Task:** - When a contact is created with a business email, automatically create and associate a company from the email domain - When a contact is updated with an email for the first time (email was previously nil), associate with a company - Preserve existing company associations when email changes to avoid user confusion - Skip free email providers and disposable domains **Dependencies:** ⚠️ Requires PR #12657 (Part 1: Backfill migration) to be merged first **Linear ticket:** [CW-5726](https://linear.app/chatwoot/issue/CW-5726/company-model-setting-it-up-on-production) ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Service specs: Tests business email detection, company creation, association logic, edge cases (existing companies, free emails, nil emails) - Integration specs: Tests full callback flow for contact create/update scenarios - All tests passing: 10 examples, 0 failures - RuboCop: 0 offenses ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules (PR #12657 pending) --------- Co-authored-by: Sojan Jose <sojan@pepalo.com> * fix: Optimize Message search_data to prevent OpenSearch field explosion (#12786) ## Description Refactored the `Message#search_data` method to prevent exceeding OpenSearch's 1000 field limit during reindex operations. **Problem:** The previous implementation serialized entire ActiveRecord objects (Inbox, Sender, Conversation) with all their JSONB fields, causing dynamic field explosion in OpenSearch. This resulted in `Searchkick::ImportError` with "Limit of total fields [1000] has been exceeded". **Solution:** Whitelisted only necessary fields for search and filtering, and flattened JSONB `custom_attributes` into key-value pair arrays to prevent unbounded field creation. Linked to: CW-5861 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [x] This change requires a documentation update ## How Has This Been Tested? - Verified rubocop passes with no offenses - Code review of search field usage from `enterprise/app/services/enterprise/search_service.rb` - Analyzed actual search queries to determine required indexed fields **Still needed:** - Full reindex test on staging/production environment - Verify search functionality still works after reindex - Confirm field count is under 1000 limit ## Changes Made ### Before - Indexed 1000+ fields (entire AR objects with JSONB) - `inbox` = full Inbox object (23+ fields + JSONB) - `sender` = full Contact/User/AgentBot object (10+ fields + JSONB) - `conversation` = full push_event_data - Dynamic JSONB keys creating unlimited fields ### After - ~35-40 controlled fields - Whitelisted search fields: `content`, `attachment_transcribed_text`, `email_subject` - Filter fields: `account_id`, `inbox_id`, `conversation_id`, `sender_id`, `sender_type`, etc. - Flattened `custom_attributes`: `[{key, value, value_type}]` format - Helper methods: `search_conversation_data`, `search_inbox_data`, `search_sender_data`, `search_additional_data` ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules ## Post-merge Steps After merging, the following steps are required: 1. **Reindex all messages:** ```bash bundle exec rails runner "Message.reindex" ``` 2. **Verify field count:** ```bash bundle exec rails runner " client = Searchkick.client index_name = Message.searchkick_index.name mapping = client.indices.get_mapping(index: index_name) fields = mapping.dig(index_name, 'mappings', 'properties') puts 'Total fields: ' + fields.keys.count.to_s " ``` 3. **Test search functionality** to ensure queries still work as expected --------- Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com> * fix: Avoid introducing new attributes in search (#12791) Fix `Limit of total fields [1000] has been exceeded` https://linear.app/chatwoot/issue/CW-5861/searchkickimporterror-type-=-illegal-argument-exception-reason-=-limit#comment-6b6e41bd * fix: Gate Sidekiq dequeue logger behind env (#12790) ## Summary - wrap the dequeue middleware registration in a boolean env flag - document the ENABLE_SIDEKIQ_DEQUEUE_LOGGER option in .env.example * feat: Bulk delete for contacts (#12778) Introduces a new bulk action `delete` for contacts ref: https://github.com/chatwoot/chatwoot/pull/12763 ## Screens <img width="1492" height="973" alt="Screenshot 2025-10-31 at 6 27 21 PM" src="https://github.com/user-attachments/assets/30dab1bb-2c2c-4168-9800-44e0eb5f8e3a" /> <img width="1492" height="985" alt="Screenshot 2025-10-31 at 6 27 32 PM" src="https://github.com/user-attachments/assets/5be610c4-b19e-4614-a164-103b22337382" /> * fix: Video bubble click and play issue (#12764) Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * feat: Differentiate bot and user in the summary (#12801) While generating the summary, use the appropriate sender type for the message. * fix: Invalid image URL issue in Help Center articles (#12806) * feat: allow bots to handle campaigns when sender_id is nil (#12805) * fix: Add empty line before signature in compose conversation editor (#12702) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * feat: Enhance button interactions (#12738) * fix: Remove the same account validation for whatsapp channels (#12811) ## Description Modified the phone number validation in Whatsapp::ChannelCreationService to check for duplicate phone numbers across ALL accounts, not just within the current account. ## Type of change - [ ] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Added test coverage for cross-account phone number validation - Using actual UI flow <img width="1493" height="532" alt="image" src="https://github.com/user-attachments/assets/67d2bb99-2eb9-4115-8d56-449e4785e0d8" /> ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * feat: Update Captain navigation structure (#12761) # Pull Request Template ## Description This PR includes an update to the Captain navigation structure. ## Route Structure ```javascript 1. captain_assistants_responses_index → /captain/:assistantId/faqs 2. captain_assistants_documents_index → /captain/:assistantId/documents 3. captain_assistants_scenarios_index → /captain/:assistantId/scenarios 4. captain_assistants_playground_index → /captain/:assistantId/playground 5. captain_assistants_inboxes_index → /captain/:assistantId/inboxes 6. captain_tools_index → /captain/tools 7. captain_assistants_settings_index → /captain/:assistantId/settings 8. captain_assistants_guardrails_index → /captain/:assistantId/settings/guardrails 9. captain_assistants_guidelines_index → /captain/:assistantId/settings/guidelines 10. captain_assistants_index → /captain/:navigationPath ``` **How it works:** 1. User clicks sidebar item → Routes to `captain_assistants_index` with `navigationPath` 2. `AssistantsIndexPage` validates route and gets last active assistant, if not redirects to assistant create page. 3. Routes to actual page: `/captain/:assistantId/:page` 4. Page loads with correct assistant context Fixes https://linear.app/chatwoot/issue/CW-5832/updating-captain-navigation ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> * fix: Handle login when there are no accounts (#12816) * chore: Update translations (#12794) * chore(docs): Fix typos in some files (#12817) This PR fixes typos in the file file using codespell. * refactor: strategy pattern for mailbox conversation finding (#12766) Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> * fix: Issue with processing variables in outgoing email content (#12799) Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> * fix: hide pdf citations in captain faq responses (#12839) * fix: Use contact_id instead of sender_id for Instagram message locks (#12841) Previously, the lock key for Instagram used sender_id, which for echo messages (outgoing) would be the account's own ID. This caused all outgoing messages to compete for the same lock, creating a bottleneck during bulk messaging. The fix introduces contact_instagram_id method that correctly identifies the contact's ID regardless of message direction: - For echo messages (outgoing): uses recipient.id (the contact) - For incoming messages: uses sender.id (the contact) This ensures each conversation has a unique lock, allowing parallel processing of webhooks while maintaining race condition protection within individual conversations. Fixes lock acquisition errors in Sidekiq when processing bulk Instagram messages. Fixes https://linear.app/chatwoot/issue/CW-5931/p0-mutexapplicationjoblockacquisitionerror-failed-to-acquire-lock-for ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) * fix: label tags for contactable inboxes (#12838) * chore: Improve captain layout (#12820) * feat: allow selecting month range in overview reports (#12701) Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> * fix: respect status parameter when creating articles via API (#12846) ## Description The Articles API was ignoring the `status` parameter when creating new articles. All articles were forced to be drafts due to a hardcoded `@article.draft!` call in the controller, even when users explicitly sent `status: 1` (published) in their API request. This PR removes the hardcoded draft enforcement and allows the status parameter to be respected while maintaining backward compatibility. Fixes #12063 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? **Before:** - API POST with `status: 1` → Created as draft (ignored parameter) - API POST without status → Created as draft **After:** - API POST with `status: 1` → Created as published ✅ - API POST without status → Created as draft (backward compatible) ✅ - UI creates articles → Still creates as draft (UI doesn't send status) ✅ **Tests run:** ```bash bundle exec rspec spec/controllers/api/v1/accounts/articles_controller_spec.rb # 17 examples, 0 failures ``` Updated tests: 1. Changed 2 existing tests that were verifying the broken behavior (expecting draft when published was sent) 2. Added new test to verify articles default to draft when status is not provided 3. All existing tests pass, confirming backward compatibility ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes Co-authored-by: Sojan Jose <sojan@pepalo.com> * feat: allow querying reporting events via the API (#12832) * feat(webhooks): add name to webhook (#12641) ## Description When working with webhooks, it's easy to lose track of which URL is which. Adding a `name` (optional) column to the webhook model is a straight-forward solution to make it significantly easier to identify webhooks. ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? Model and controller specs, and also running in production over several months without any issues. | Before | After | | --- | --- | | <img width="949" height="990" alt="image copy 3" src="https://github.com/user-attachments/assets/6b33c072-7d16-4a9c-a129-f9c0751299f5" /> | <img width="806" height="941" alt="image" src="https://github.com/user-attachments/assets/77f3cb3a-2eb0-41ac-95bf-d02915589690" /> | | <img width="1231" height="650" alt="image copy 2" src="https://github.com/user-attachments/assets/583374af-96e0-4436-b026-4ce79b7f9321" /> | <img width="1252" height="650" alt="image copy" src="https://github.com/user-attachments/assets/aa81fb31-fd18-4e21-a40e-d8ab0dc76b4e" /> | ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [x] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [x] Any dependent changes have been merged and published in downstream modules * perf: speed up docker builds (#12859) - Use separate keys to avoid cache overwrites across different architecture builds https://linear.app/chatwoot/issue/CW-5945/perf-speed-up-docker-builds ### 25 mins ---> 5mins ## before <img width="971" height="452" alt="image" src="https://github.com/user-attachments/assets/535cebd6-6c16-48d1-a62d-ffb6f2fc9b08" /> ## after <img width="940" height="428" alt="image" src="https://github.com/user-attachments/assets/359eb313-4bb5-4e0e-9492-a8ad48645159" /> * chore: Update missing places with new colors (#12862) # Pull Request Template ## Description This PR updates the colors in places that were missed during the color update migration. ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: Brand installation name not showing (#12861) # Pull Request Template ## Description Fixes https://linear.app/chatwoot/issue/CW-5946/fix-brand-installation-name-issue-in-dyte ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules * fix: migrate from deprecated annotate gem to annotaterb (#12845) ## Description The `annotate` gem has been deprecated and users are experiencing annotation errors with the new Rails 7 `serialize` syntax. This PR migrates to `annotaterb`, the actively maintained fork. Users reported errors when running `make db`: ``` Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array ``` This PR updates the Gemfile and rake configuration to use `annotaterb` instead. Fixes #11673 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? Tested locally with the following steps: 1. Run `bundle install` - successfully installed annotaterb 4.20.0 2. Run `RAILS_ENV=development bundle exec rails db:chatwoot_prepare` - completed without annotation errors 3. Run `RAILS_ENV=development bundle exec rails annotate_rb:models` - successfully annotated all models including InstallationConfig 4. Verified InstallationConfig model annotations are present and correct ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] New and existing unit tests pass locally with my changes * chore: disable worker MemoryHigh throttling in systemd unit (#12871) - set MemoryHigh to infinity in deployment/chatwoot-worker.1.service so the worker is throttled only by the existing MemoryMax hard limit - prevents cgroup reclaim from slowing Sidekiq under transient spikes while still keeping the hard stop at 1.5 GB * chore: Update translations (#12818) * fix: revert annotaterb migration due to persistent annotation errors (#12881) ## Description This PR reverts the migration from the `annotate` gem to `annotaterb` introduced in PR #12845. The annotation errors reported in #11673 persist with both gems, and the old `annotate` gem handles the errors more gracefully by continuing to process other models instead of crashing. **Testing reveals both gems fail with the same underlying issue:** **Old annotate gem (3.2.0):** ``` Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array Model files unchanged. ``` (Logs error but continues processing) **New annotaterb gem (4.20.0):** ``` ❯ bundle exec annotaterb models ruby/3.4.4/lib/ruby/gems/3.4.0/gems/reline-0.3.6/lib/reline/terminfo.rb:2: warning: ruby/3.4.4/lib/ruby/3.4.0/fiddle.rb was loaded from the standard library, but will no longer be part of the default gems starting from Ruby 3.5.0. You can add fiddle to your Gemfile or gemspec to silence this warning. Also please contact the author of reline-0.3.6 to request adding fiddle into its gemspec. Annotating models bundler: failed to load command: annotaterb (ruby/3.4.4/bin/annotaterb) ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#_native_parse': no implicit conversion of Hash into String (TypeError) _native_parse @handler, yaml, path ^^^^^^^^^^^^^^^^^^^^ from ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#parse' from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:457:in 'Psych.parse_stream' from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:401:in 'Psych.parse' from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:325:in 'Psych.safe_load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/yaml_column.rb:37:in 'ActiveRecord::Coders::YAMLColumn::SafeCoder#load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/column_serializer.rb:37:in 'ActiveRecord::Coders::ColumnSerializer#load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/type/serialized.rb:22:in 'ActiveRecord::Type::Serialized#deserialize' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:175:in 'ActiveModel::Attribute::FromDatabase#type_cast' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:43:in 'ActiveModel::Attribute#value' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'block in ActiveModel::AttributeSet#to_hash' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'block in Enumerable#index_with' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Array#each' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Enumerable#index_with' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'ActiveModel::AttributeSet#to_hash' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/model_schema.rb:499:in 'ActiveRecord::ModelSchema::ClassMethods#column_defaults' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:68:in 'AnnotateRb::ModelAnnotator::ModelWrapper#column_defaults' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:139:in 'block in AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'Array#map' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/column_annotation/annotation_builder.rb:15:in 'AnnotateRb::ModelAnnotator::ColumnAnnotation::AnnotationBuilder#build' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:52:in 'block in AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'Array#map' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:26:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#body' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:35:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#build' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:71:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder#build' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:43:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#build_instructions_for_file' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:17:in 'block in AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'Array#map' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:21:in 'AnnotateRb::ModelAnnotator::Annotator#do_annotations' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:8:in 'AnnotateRb::ModelAnnotator::Annotator.do_annotations' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/commands/annotate_models.rb:17:in 'AnnotateRb::Commands::AnnotateModels#call' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:38:in 'AnnotateRb::Runner#run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:11:in 'AnnotateRb::Runner.run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/exe/annotaterb:18:in '<top (required)>' from ruby/3.4.4/bin/annotaterb:25:in 'Kernel#load' from ruby/3.4.4/bin/annotaterb:25:in '<top (required)>' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Kernel.load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Bundler::CLI::Exec#kernel_load' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:23:in 'Bundler::CLI::Exec#run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:455:in 'Bundler::CLI#exec' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/command.rb:28:in 'Bundler::Thor::Command#run' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in 'Bundler::Thor::Invocation#invoke_command' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor.rb:527:in 'Bundler::Thor.dispatch' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:35:in 'Bundler::CLI.dispatch' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/base.rb:584:in 'Bundler::Thor::Base::ClassMethods#start' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:29:in 'Bundler::CLI.start' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:28:in 'block in <top (required)>' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/friendly_errors.rb:117:in 'Bundler.with_friendly_errors' from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:20:in '<top (required)>' from ruby/3.4.4/bin/bundle:25:in 'Kernel#load' from ruby/3.4.4/bin/bundle:25:in '<main>' ``` (Crashes immediately, stops all processing) **Root cause:** The `InstallationConfig` model uses YAML serialization (`serialize :serialized_value, coder: YAML`) on a JSONB database column. When annotation tools read column defaults, PostgreSQL returns JSONB as a Hash, but YAML expects a String, causing the type error. The migration to annotaterb doesn't solve the problem - both gems encounter the same error. The old gem is preferable as it continues working despite the error. Reverts #12845 Related to #11673 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? 1. Reverted commit559d1b6572. Ran `bundle install` to reinstall annotate gem v3.2.0 3. Ran `RAILS_ENV=development bundle exec annotate` - Result: Logs errors for InstallationConfig but completes successfully 4. Re-applied the annotaterb changes and tested `bundle exec annotaterb models` - Result: Crashes with full stack trace and stops processing ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] New and existing unit tests pass locally with my changes --- *Edited to truncate environment-specific info from error dump* * chore: Hide assistant switcher on paywall screen (#12875) * feat: Assignment service (v2) (#12320) ## Linear Link ## Description This PR introduces a new robust auto-assignment system for conversations in Chatwoot. The system replaces the existing round-robin assignment with a more sophisticated service-based architecture that supports multiple assignment strategies, rate limiting, and Enterprise features like capacity-based assignment and balanced distribution. ## Type of change - [ ] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Unit test cases - Test conversations getting assigned on status change to open - Test the job directly via rails console ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules <!-- CURSOR_SUMMARY --> --- > [!NOTE] > Adds a new service-based auto-assignment system with scheduled jobs, rate limiting, enterprise capacity/balanced selection, and wiring via inbox/handler; includes Redis helpers and comprehensive tests. > > - **Auto-assignment v2 (core services)**: > - Add `AutoAssignment::AssignmentService` with bulk assignment, configurable conversation priority, RR selection, and per-agent rate limiting via `AutoAssignment::RateLimiter`. > - Add `AutoAssignment::RoundRobinSelector` for agent selection. > - **Jobs & scheduling**: > - Add `AutoAssignment::AssignmentJob` (per-inbox bulk assign; env-based limit) and `AutoAssignment::PeriodicAssignmentJob` (batch over accounts/inboxes). > - Schedule periodic run in `config/schedule.yml` (`periodic_assignment_job`). > - **Model/concerns wiring**: > - Include `InboxAgentAvailability` in `Inbox`; add `Inbox#auto_assignment_v2_enabled?`. > - Update `AutoAssignmentHandler` to trigger v2 job when `auto_assignment_v2_enabled?`, else fallback to legacy. > - **Enterprise extensions**: > - Add `Enterprise::InboxAgentAvailability` (capacity-aware filtering) and `Enterprise::Concerns::Inbox` association `inbox_capacity_limits`. > - Extend service via `Enterprise::AutoAssignment::AssignmentService` (policy-driven config, capacity filtering, exclusion rules) and add selectors/services: `BalancedSelector`, `CapacityService`. > - **Infrastructure**: > - Enhance `Redis::Alfred` with `expire`, key scan/count, and extended ZSET helpers (`zadd`, `zcount`, `zcard`, `zrangebyscore`). > - **Tests**: > - Add specs for jobs, core service, rate limiter, RR selector, and enterprise features (capacity, balanced selection, exclusions). > > <sup>Written by [Cursor Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit 0ebe187c8aea73765b0122a44b18d6f465c2477f. This will update automatically on new commits. Configure [here](https://cursor.com/dashboard?tab=bugbot).</sup> <!-- /CURSOR_SUMMARY --> --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * fix: Change contact_inboxes.source_id to text column (#12882) ## Description Fixes CW-5961 where IMAP email processing failed with `ActiveRecord::RecordInvalid: Validation failed: Source is too long (maximum is 255 characters)` error. This changes the `contact_inboxes.source_id` column from `string` (255 character limit) to `text` (unlimited) to accommodate long email message IDs that were causing validation failures. Fixes CW-5961 ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? - Added spec test validating `source_id` values longer than 255 characters (300 chars) - All existing `contact_inbox_spec.rb` tests pass (7 examples, 0 failures) - Migration applied successfully with reversible up/down methods - Verified `source_id` column type changed to `text` with `null: false` constraint preserved ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes * feat: allow configuring attachment upload limit (#12835) ## Summary - add a configurable MAXIMUM_FILE_UPLOAD_SIZE installation setting and surface it through super admin and global config payloads - apply the configurable limit to attachment validations and shared upload helpers on dashboard and widget - introduce a reusable helper with unit tests for parsing the limit and extend attachment specs for configurability ------ [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912644786b08326bc8dee9401af6d0a) --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> * feat: Customizable webhook timeout configuration (#12777) ## Summary - Ability to configure the webhook timeout for Chatwoot self hosted installations fixes: https://github.com/chatwoot/chatwoot/issues/12754 * feat: Control the allowed login methods via Super Admin (#12892) - Control the allowed authentication methods for a chatwoot installation via super admin configs. [SAML, Google Auth etc] ------ [Codex Task](https://chatgpt.com/codex/tasks/task_e_6917d503b6e48326a261672c1de91462) --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> * chore: Update translations (#12876) * feat: Backend - Companies API endpoint with pagination and search (#12840) ## Description Adds API endpoint to list companies with pagination, search, and sorting. Fixes https://linear.app/chatwoot/issue/CW-5930/add-backend-routes-to-get-companies-result Parent issue: https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? Added comprehensive specs to `spec/enterprise/controllers/api/v1/accounts/companies_controller_spec.rb`: - Pagination (25 per page, multiple pages) - Search by name and domain (case-insensitive) - Counter cache for contacts_count - Account scoping - Authorization To reproduce: ```bash bundle exec rspec spec/enterprise/controllers/api/v1/accounts/companies_controller_spec.rb bundle exec rubocop enterprise/app/controllers/api/v1/accounts/companies_controller.rb ``` ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> * feat: Companies page (#12842) # Pull Request Template ## Description This PR introduces a new Companies section in the Chatwoot dashboard. It lists all companies associated with the account and includes features such as **search**, **sorting**, and **pagination** to enable easier navigation and efficient management. Fixes https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Screenshot <img width="1619" height="1200" alt="image" src="https://github.com/user-attachments/assets/21f0a666-c3d6-4dec-bd02-1e38e0cd9542" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> * feat: Add Amazon SES inbound email support (#12893) ## Summary - add AWS ActionMailbox SES gems - document SES as incoming email provider - note SES option in configuration ## Testing - `bundle exec rubocop config/initializers/mailer.rb config/environments/production.rb Gemfile` ------ [Codex Task](https://chatgpt.com/codex/tasks/task_e_68bbb7d482288326b8f04bb795af0322) --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> * feat: hide email forwarding address if INBOUND_EMAIL_DOMAIN is not configured (#12768) #### Summary - Improved email inbox setup flow to handle cases where inbound email forwarding is not configured on the installation - Added conditional display of email forwarding address based on MAILER_INBOUND_EMAIL_DOMAIN environment variable availability - Enhanced user messaging to guide users toward configuring SMTP/IMAP settings when forwarding is unavailable #### Changes **Backend (app/views/api/v1/models/_inbox.json.jbuilder)** - Added forwarding_enabled boolean flag to inbox API response based on MAILER_INBOUND_EMAIL_DOMAIN presence - Made forward_to_email conditional - only included when forwarding is enabled **Frontend - Inbox Creation Flow** - Created new EmailInboxFinish.vue component to handle email inbox setup completion - Shows different messages based on whether forwarding is enabled: - With forwarding: displays forwarding address and encourages SMTP/IMAP configuration - Without forwarding: warns that SMTP/IMAP configuration is required for emails to be processed - Added link to configuration page for easy access to SMTP/IMAP settings <img width="988" height="312" alt="Screenshot 2025-11-18 at 3 27 27 PM" src="https://github.com/user-attachments/assets/928aff78-df73-49fa-9a26-dbbd1297b26a" /> <img width="765" height="489" alt="Screenshot 2025-11-18 at 3 24 46 PM" src="https://github.com/user-attachments/assets/6a182c7d-087f-4e88-92a5-30f147a567a7" /> Fixes https://linear.app/chatwoot/issue/CW-5881/hide-forwaring-email-section-if-inbound-email-domain-is-not-configured ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? - Tested locally ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> * feat: APIs to assign agents_bots as assignee in conversations (#12836) ## Summary - add an assignee_agent_bot_id column as an initital step to prototype this before fully switching to polymorphic assignee - update assignment APIs and conversation list / show endpoints to reflect assignee as agent bot - ensure webhook payloads contains agent bot assignee [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f) --------- Co-authored-by: Pranav <pranav@chatwoot.com> * Bump version to 4.8.0 * chore: remove migration --------- Signed-off-by: dependabot[bot] <support@github.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: Shivam Mishra <scm.mymail@gmail.com> Co-authored-by: Chatwoot Bot <92152627+chatwoot-bot@users.noreply.github.com> Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Sojan Jose <sojan@pepalo.com> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> Co-authored-by: Muhsin <muhsinkeramam@gmail.com> Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com> Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com> Co-authored-by: Lê Nam Khánh <55955273+khanhkhanhlele@users.noreply.github.com>
1011 lines
47 KiB
JSON
1011 lines
47 KiB
JSON
{
|
||
"INBOX_MGMT": {
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"HEADER": "Posteingänge",
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||
"DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
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"LEARN_MORE": "Mehr über Posteingänge erfahren",
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||
"RECONNECTION_REQUIRED": "Ihr Posteingang ist nicht verbunden. Sie erhalten keine neuen Nachrichten, bis Sie ihn erneut autorisieren.",
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||
"CLICK_TO_RECONNECT": "Klicken Sie hier, um die Verbindung wiederherzustellen.",
|
||
"WHATSAPP_REGISTRATION_INCOMPLETE": "Your WhatsApp Business registration isn’t complete. Please check your display name status in Meta Business Manager before reconnecting.",
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||
"COMPLETE_REGISTRATION": "Complete Registration",
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||
"LIST": {
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"404": "Diesem Konto sind keine Posteingänge zugeordnet."
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},
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"CREATE_FLOW": {
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||
"CHANNEL": {
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"TITLE": "Wählen Sie Kanal",
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"BODY": "Wählen Sie den Anbieter, den Sie in Chatwoot integrieren möchten."
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},
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"INBOX": {
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"TITLE": "Posteingang erstellen",
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"BODY": "Authentifizieren Sie Ihr Konto und erstellen Sie einen Posteingang."
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},
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"AGENT": {
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"TITLE": "Agenten hinzufügen",
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"BODY": "Fügen Sie dem erstellten Posteingang Agenten hinzu."
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},
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"FINISH": {
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||
"TITLE": "Voilà!",
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"BODY": "Geschafft!"
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}
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},
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"ADD": {
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"CHANNEL_NAME": {
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"LABEL": "Posteingang-Name",
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"PLACEHOLDER": "Geben Sie den Namen für Ihren Posteingang ein (eg: Acme Inc)",
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"ERROR": "Bitte geben Sie einen gültigen Posteingangsnamen ein"
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},
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"WEBSITE_NAME": {
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"LABEL": "Webseiten-Name",
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"PLACEHOLDER": "Geben Sie den Namen Ihrer Website ein (zum Beispiel: Acme Inc)"
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},
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"FB": {
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"HELP": "PS: Durch die Anmeldung erhalten wir nur Zugriff auf die Nachrichten Ihrer Seite. Auf Ihre privaten Nachrichten kann Chatwoot niemals zugreifen.",
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"CHOOSE_PAGE": "Seite auswählen",
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"CHOOSE_PLACEHOLDER": "Wähle eine Seite aus der Liste",
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"INBOX_NAME": "Posteingang-Name",
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"ADD_NAME": "Namen für diesen Posteingang eingeben",
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"PICK_NAME": "Wählen Sie einen Namen für Ihren Posteingang aus",
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"PICK_A_VALUE": "Wählen Sie einen Wert aus",
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"CREATE_INBOX": "Posteingang erstellen"
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},
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"INSTAGRAM": {
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"CONTINUE_WITH_INSTAGRAM": "Mit Instagram fortfahren",
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"CONNECT_YOUR_INSTAGRAM_PROFILE": "Verbinde dein Instagram-Profil",
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"HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
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"ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
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"ERROR_AUTH": "There was an error connecting to Instagram, please try again",
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"NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
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"DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
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},
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"TWITTER": {
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"HELP": "Um Ihr Twitter-Profil als Kanal hinzuzufügen, müssen Sie Ihr Twitter-Profil authentifizieren, indem Sie auf 'Mit Twitter anmelden' klicken.",
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"ERROR_MESSAGE": "Beim Verbinden mit Twitter ist ein Fehler aufgetreten, bitte versuchen Sie es erneut",
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"TWEETS": {
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"ENABLE": "Konversationen aus erwähnten Tweets erstellen"
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}
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},
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"WEBSITE_CHANNEL": {
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"TITLE": "Website-Kanal",
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"DESC": "Erstellen Sie einen Kanal für Ihre Website und unterstützen Sie Ihre Kunden über unser Website-Widget.",
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"LOADING_MESSAGE": "Website-Support-Channel erstellen",
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"CHANNEL_AVATAR": {
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"LABEL": "Kanal-Avatar"
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},
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"CHANNEL_WEBHOOK_URL": {
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"LABEL": "Webhook-URL",
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"PLACEHOLDER": "Bitte geben Sie Ihre Webhook-URL ein",
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"ERROR": "Bitte geben Sie eine gültige URL ein"
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},
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"CHANNEL_DOMAIN": {
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"LABEL": "Website-Domain",
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"PLACEHOLDER": "Geben Sie Ihre Website-Domain ein (eg: acme.com)"
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},
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"CHANNEL_WELCOME_TITLE": {
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"LABEL": "Willkommens-Überschrift",
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"PLACEHOLDER": "Hallo!"
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},
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"CHANNEL_WELCOME_TAGLINE": {
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"LABEL": "Willkommens-Schlagzeile",
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"PLACEHOLDER": "Wir machen es einfach, sich mit uns zu verbinden. Fragen Sie uns etwas oder teilen Sie uns Ihr Feedback mit."
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},
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"CHANNEL_GREETING_MESSAGE": {
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"LABEL": "Grußnachricht des Kanals",
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"PLACEHOLDER": "Acme Inc antwortet in der Regel innerhalb weniger Stunden."
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},
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"CHANNEL_GREETING_TOGGLE": {
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"LABEL": "Kanal Begrüßung aktivieren",
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"HELP_TEXT": "Automatisch eine Begrüßungsnachricht senden, wenn eine neue Konversation erstellt wird.",
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"ENABLED": "Aktiviert",
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"DISABLED": "Deaktiviert"
|
||
},
|
||
"REPLY_TIME": {
|
||
"TITLE": "Reaktionszeit festlegen",
|
||
"IN_A_FEW_MINUTES": "Innerhalb weniger Minuten",
|
||
"IN_A_FEW_HOURS": "Innerhalb weniger Stunden",
|
||
"IN_A_DAY": "Innerhalb eines Tages",
|
||
"HELP_TEXT": "Diese Antwortzeit wird im Live-Chat-Widget angezeigt"
|
||
},
|
||
"WIDGET_COLOR": {
|
||
"LABEL": "Widget Farbe",
|
||
"PLACEHOLDER": "Aktualisieren Sie die im Widget verwendete Widget-Farbe"
|
||
},
|
||
"SUBMIT_BUTTON": "Posteingang erstellen",
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten keinen Website-Kanal erstellen, bitte versuchen Sie es erneut"
|
||
}
|
||
},
|
||
"TWILIO": {
|
||
"TITLE": "Twilio SMS/WhatsApp-Kanal",
|
||
"DESC": "Integrieren Sie Twilio und unterstützen Sie Ihre Kunden via SMS oder WhatsApp.",
|
||
"ACCOUNT_SID": {
|
||
"LABEL": "Account SID",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihre Twilio Account SID ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"API_KEY": {
|
||
"USE_API_KEY": "Verwenden Sie die API-Schlüssel-Authentifizierung",
|
||
"LABEL": "API-Schlüssel SID",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihre API-Schlüssel SID ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"API_KEY_SECRET": {
|
||
"LABEL": "API-Schlüssel-Geheimnis",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihr API-Schlüssel-Geheimnis ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"MESSAGING_SERVICE_SID": {
|
||
"LABEL": "Messaging-Dienst-SID",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihre Twilio Messaging Service SID ein",
|
||
"ERROR": "Dieses Feld wird benötigt",
|
||
"USE_MESSAGING_SERVICE": "Verwenden Sie einen Twilio-Nachrichtendienst"
|
||
},
|
||
"CHANNEL_TYPE": {
|
||
"LABEL": "Kanal-Typ",
|
||
"ERROR": "Bitte wählen Sie den Kanal-Typ aus"
|
||
},
|
||
"AUTH_TOKEN": {
|
||
"LABEL": "Auth-Token",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihr Twilio Auth Token ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"CHANNEL_NAME": {
|
||
"LABEL": "Posteingang-Name",
|
||
"PLACEHOLDER": "Bitte geben Sie einen Namen für den Posteingang ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"PHONE_NUMBER": {
|
||
"LABEL": "Telefonnummer",
|
||
"PLACEHOLDER": "Bitte geben Sie die Telefonnummer ein, von der die Nachricht gesendet wird.",
|
||
"ERROR": "Bitte geben Sie eine gültige Telefonnummer an, die mit einem `+` Zeichen beginnt und keine Leerzeichen enthält."
|
||
},
|
||
"API_CALLBACK": {
|
||
"TITLE": "Callback URL",
|
||
"SUBTITLE": "Sie müssen die Callback-URL in Twilio mit der hier genannten URL konfigurieren."
|
||
},
|
||
"SUBMIT_BUTTON": "Erstellen Sie Twilio Channel",
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten die Twilio-Anmeldeinformationen nicht authentifizieren. Bitte versuchen Sie es erneut"
|
||
}
|
||
},
|
||
"SMS": {
|
||
"TITLE": "SMS Kanal",
|
||
"DESC": "Beginnen Sie, Ihre Kunden per SMS zu unterstützen.",
|
||
"PROVIDERS": {
|
||
"LABEL": "API-Provider",
|
||
"TWILIO": "Twilio",
|
||
"BANDWIDTH": "Bandbreite"
|
||
},
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten den SMS-Kanal nicht speichern"
|
||
},
|
||
"BANDWIDTH": {
|
||
"ACCOUNT_ID": {
|
||
"LABEL": "Account ID",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihre Bandbreitenkonto-ID ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"API_KEY": {
|
||
"LABEL": "API-Schlüssel",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihren Bandbreiten-API-Schlüssel ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"API_SECRET": {
|
||
"LABEL": "API-Secret",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihr Bandbreiten-API-Geheimnis ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"APPLICATION_ID": {
|
||
"LABEL": "Anwendungs-ID",
|
||
"PLACEHOLDER": "Bitte geben Sie Ihre Bandbreitenanwendungs-ID ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"INBOX_NAME": {
|
||
"LABEL": "Posteingang-Name",
|
||
"PLACEHOLDER": "Bitte geben Sie einen Namen für den Posteingang ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"PHONE_NUMBER": {
|
||
"LABEL": "Telefonnummer",
|
||
"PLACEHOLDER": "Bitte geben Sie die Telefonnummer ein, von der die Nachricht gesendet wird.",
|
||
"ERROR": "Bitte geben Sie eine gültige Telefonnummer an, die mit einem `+` Zeichen beginnt und keine Leerzeichen enthält."
|
||
},
|
||
"SUBMIT_BUTTON": "Bitte geben Sie Ihre Bandbreitenanwendungs-ID ein",
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten die Bandbreiten-Anmeldeinformationen nicht authentifizieren. Bitte versuchen Sie es erneut"
|
||
},
|
||
"API_CALLBACK": {
|
||
"TITLE": "Callback URL",
|
||
"SUBTITLE": "Sie müssen die Nachrichten-Callback-URL in Bandbreite mit der hier erwähnten URL konfigurieren."
|
||
}
|
||
}
|
||
},
|
||
"WHATSAPP": {
|
||
"TITLE": "WhatsApp-Kanal",
|
||
"DESC": "Unterstützen Sie Ihre Kunden via WhatsApp.",
|
||
"PROVIDERS": {
|
||
"LABEL": "API-Provider",
|
||
"WHATSAPP_EMBEDDED": "WhatsApp Business",
|
||
"TWILIO": "Twilio",
|
||
"WHATSAPP_CLOUD": "WhatsApp Cloud",
|
||
"WHATSAPP_CLOUD_DESC": "Quick setup through Meta",
|
||
"TWILIO_DESC": "Connect via Twilio credentials",
|
||
"360_DIALOG": "360Dialog"
|
||
},
|
||
"SELECT_PROVIDER": {
|
||
"TITLE": "Wähle deinen API-Provider",
|
||
"DESCRIPTION": "Choose your WhatsApp provider. You can connect directly through Meta which requires no setup, or connect through Twilio using your account credentials."
|
||
},
|
||
"INBOX_NAME": {
|
||
"LABEL": "Posteingang-Name",
|
||
"PLACEHOLDER": "Bitte geben Sie einen Namen für den Posteingang ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"PHONE_NUMBER": {
|
||
"LABEL": "Telefonnummer",
|
||
"PLACEHOLDER": "Bitte geben Sie die Telefonnummer ein, von der die Nachricht gesendet wird.",
|
||
"ERROR": "Bitte geben Sie eine gültige Telefonnummer an, die mit einem `+` Zeichen beginnt und keine Leerzeichen enthält."
|
||
},
|
||
"PHONE_NUMBER_ID": {
|
||
"LABEL": "Telefonnummer-ID",
|
||
"PLACEHOLDER": "Bitte geben Sie die Telefonnummern-ID ein, die Sie vom Facebook-Entwickler-Dashboard erhalten haben.",
|
||
"ERROR": "Bitte geben Sie einen gültigen Wert ein."
|
||
},
|
||
"BUSINESS_ACCOUNT_ID": {
|
||
"LABEL": "Geschäftskonto-ID",
|
||
"PLACEHOLDER": "Bitte geben Sie die von Facebook Developer Dashboard erhaltene Geschäftskonto -ID ein.",
|
||
"ERROR": "Bitte geben Sie einen gültigen Wert ein."
|
||
},
|
||
"WEBHOOK_VERIFY_TOKEN": {
|
||
"LABEL": "Webhook-Verifizierungstoken",
|
||
"PLACEHOLDER": "Geben Sie ein Bestätigungstoken ein, das Sie für Facebook-Webhooks konfigurieren möchten.",
|
||
"ERROR": "Bitte geben Sie einen gültigen Wert ein."
|
||
},
|
||
"API_KEY": {
|
||
"LABEL": "API-Schlüssel",
|
||
"SUBTITLE": "Konfigurieren Sie den WhatsApp API-Schlüssel.",
|
||
"PLACEHOLDER": "API-Schlüssel",
|
||
"ERROR": "Bitte geben Sie einen gültigen Wert ein."
|
||
},
|
||
"API_CALLBACK": {
|
||
"TITLE": "Callback URL",
|
||
"SUBTITLE": "Sie müssen die Webhook-URL und das Verifizierungstoken im Facebook-Entwicklerportal mit den unten gezeigten Werten konfigurieren.",
|
||
"WEBHOOK_URL": "Webhook-URL",
|
||
"WEBHOOK_VERIFICATION_TOKEN": "Webhook-Verifizierungstoken"
|
||
},
|
||
"SUBMIT_BUTTON": "WhatsApp-Kanal erstellen",
|
||
"EMBEDDED_SIGNUP": {
|
||
"TITLE": "Quick setup with Meta",
|
||
"DESC": "Use the WhatsApp Embedded Signup flow to quickly connect new numbers. You will be redirected to Meta to log into your WhatsApp Business account. Having admin access will help make the setup smooth and easy.",
|
||
"BENEFITS": {
|
||
"TITLE": "Benefits of Embedded Signup:",
|
||
"EASY_SETUP": "No manual configuration required",
|
||
"SECURE_AUTH": "Secure OAuth based authentication",
|
||
"AUTO_CONFIG": "Automatic webhook and phone number configuration"
|
||
},
|
||
"LEARN_MORE": {
|
||
"TEXT": "To learn more about integrated signup, pricing, and limitations, visit {link}.",
|
||
"LINK_TEXT": "this link"
|
||
},
|
||
"SUBMIT_BUTTON": "Connect with WhatsApp Business",
|
||
"AUTH_PROCESSING": "Authenticating with Meta",
|
||
"WAITING_FOR_BUSINESS_INFO": "Please complete business setup in the Meta window...",
|
||
"PROCESSING": "Setting up your WhatsApp Business Account",
|
||
"LOADING_SDK": "Loading Facebook SDK...",
|
||
"CANCELLED": "WhatsApp Signup was cancelled",
|
||
"SUCCESS_TITLE": "WhatsApp Business Account Connected!",
|
||
"WAITING_FOR_AUTH": "Waiting for authentication...",
|
||
"INVALID_BUSINESS_DATA": "Invalid business data received from Facebook. Please try again.",
|
||
"SIGNUP_ERROR": "Signup error occurred",
|
||
"AUTH_NOT_COMPLETED": "Authentifizierung nicht abgeschlossen. Bitte starte den Prozess neu.",
|
||
"SUCCESS_FALLBACK": "WhatsApp Business Account wurde erfolgreich konfiguriert",
|
||
"MANUAL_FALLBACK": "Wenn Ihre Nummer bereits mit der WhatsApp Business Plattform (API) verbunden ist, oder wenn Sie als Technologieanbieter Ihre eigene Nummer an Bord haben, verwenden Sie bitte den {link} Flow",
|
||
"MANUAL_LINK_TEXT": "Manueller Einrichtungsablauf"
|
||
},
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten den WhatsApp-Kanal nicht speichern"
|
||
}
|
||
},
|
||
"VOICE": {
|
||
"TITLE": "Sprachkanal",
|
||
"DESC": "Integrate Twilio Voice and start supporting your customers via phone calls.",
|
||
"PHONE_NUMBER": {
|
||
"LABEL": "Telefonnummer",
|
||
"PLACEHOLDER": "Enter your phone number (e.g. +1234567890)",
|
||
"ERROR": "Please provide a valid phone number in E.164 format (e.g. +1234567890)"
|
||
},
|
||
"TWILIO": {
|
||
"ACCOUNT_SID": {
|
||
"LABEL": "Account SID",
|
||
"PLACEHOLDER": "Enter your Twilio Account SID",
|
||
"REQUIRED": "Account SID is required"
|
||
},
|
||
"AUTH_TOKEN": {
|
||
"LABEL": "Auth-Token",
|
||
"PLACEHOLDER": "Enter your Twilio Auth Token",
|
||
"REQUIRED": "Auth Token is required"
|
||
},
|
||
"API_KEY_SID": {
|
||
"LABEL": "API-Schlüssel SID",
|
||
"PLACEHOLDER": "Enter your Twilio API Key SID",
|
||
"REQUIRED": "API Key SID is required"
|
||
},
|
||
"API_KEY_SECRET": {
|
||
"LABEL": "API-Schlüssel-Geheimnis",
|
||
"PLACEHOLDER": "Enter your Twilio API Key Secret",
|
||
"REQUIRED": "API Key Secret is required"
|
||
}
|
||
},
|
||
"CONFIGURATION": {
|
||
"TWILIO_VOICE_URL_TITLE": "Twilio Voice URL",
|
||
"TWILIO_VOICE_URL_SUBTITLE": "Configure this URL as the Voice URL on your Twilio phone number and TwiML App.",
|
||
"TWILIO_STATUS_URL_TITLE": "Twilio Status Callback URL",
|
||
"TWILIO_STATUS_URL_SUBTITLE": "Configure this URL as the Status Callback URL on your Twilio phone number."
|
||
},
|
||
"SUBMIT_BUTTON": "Create Voice Channel",
|
||
"API": {
|
||
"ERROR_MESSAGE": "We were not able to create the voice channel"
|
||
}
|
||
},
|
||
"API_CHANNEL": {
|
||
"TITLE": "API-Kanal",
|
||
"DESC": "Integrieren Sie einen API-Kanal und starten Sie mit der Unterstützung Ihrer Kunden.",
|
||
"CHANNEL_NAME": {
|
||
"LABEL": "Kanal Name",
|
||
"PLACEHOLDER": "Bitte geben Sie einen Kanalnamen ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"WEBHOOK_URL": {
|
||
"LABEL": "Webhook-URL",
|
||
"SUBTITLE": "Konfigurieren Sie die URL, unter der Sie Rückrufe bei Ereignissen empfangen möchten.",
|
||
"PLACEHOLDER": "Webhook-URL"
|
||
},
|
||
"SUBMIT_BUTTON": "API-Kanal erstellen",
|
||
"API": {
|
||
"ERROR_MESSAGE": "Der API-Kanal konnte nicht gespeichert werden"
|
||
}
|
||
},
|
||
"EMAIL_CHANNEL": {
|
||
"TITLE": "E-Mail-Kanal",
|
||
"DESC": "Integrieren Sie Ihren E-Mail-Posteingang.",
|
||
"CHANNEL_NAME": {
|
||
"LABEL": "Kanal Name",
|
||
"PLACEHOLDER": "Bitte geben Sie einen Kanalnamen ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"EMAIL": {
|
||
"LABEL": "E-Mail",
|
||
"SUBTITLE": "E-Mail Adresse, an die Ihre Kunden Ihnen Support-Tickets senden",
|
||
"PLACEHOLDER": "E-Mail"
|
||
},
|
||
"SUBMIT_BUTTON": "E-Mail-Kanal erstellen",
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten den E-Mail-Kanal nicht speichern"
|
||
},
|
||
"FINISH_MESSAGE": "Starten Sie die Weiterleitung Ihrer E-Mails an die folgende E-Mail-Adresse."
|
||
},
|
||
"LINE_CHANNEL": {
|
||
"TITLE": "LINE-Kanal",
|
||
"DESC": "Integrieren Sie den LINE-Kanal und unterstützen Sie Ihre Kunden.",
|
||
"CHANNEL_NAME": {
|
||
"LABEL": "Kanal Name",
|
||
"PLACEHOLDER": "Bitte geben Sie einen Kanalnamen ein",
|
||
"ERROR": "Dieses Feld wird benötigt"
|
||
},
|
||
"LINE_CHANNEL_ID": {
|
||
"LABEL": "LINE-Kanal-ID",
|
||
"PLACEHOLDER": "LINE-Kanal-ID"
|
||
},
|
||
"LINE_CHANNEL_SECRET": {
|
||
"LABEL": "LINE-Kanal-Geheimnis",
|
||
"PLACEHOLDER": "LINE-Kanal-Secret"
|
||
},
|
||
"LINE_CHANNEL_TOKEN": {
|
||
"LABEL": "LINE-Kanal-Token",
|
||
"PLACEHOLDER": "LINE-Kanal-Token"
|
||
},
|
||
"SUBMIT_BUTTON": "LINE-Kanal erstellen",
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten den LINE-Kanal nicht speichern"
|
||
},
|
||
"API_CALLBACK": {
|
||
"TITLE": "Callback URL",
|
||
"SUBTITLE": "Sie müssen die Webhook-URL in der LINE-Anwendung mit der hier genannten URL konfigurieren."
|
||
}
|
||
},
|
||
"TELEGRAM_CHANNEL": {
|
||
"TITLE": "Telegram-Kanal",
|
||
"DESC": "Integrieren Sie den Telegram-Kanal und unterstützen Sie Ihre Kunden.",
|
||
"BOT_TOKEN": {
|
||
"LABEL": "Bot-Token",
|
||
"SUBTITLE": "Konfigurieren Sie den Bot-Token, welchen Sie von Telegram BotFather erhalten haben.",
|
||
"PLACEHOLDER": "Bot-Token"
|
||
},
|
||
"SUBMIT_BUTTON": "Telegram-Kanal erstellen",
|
||
"API": {
|
||
"ERROR_MESSAGE": "Wir konnten den Telegram-Kanal nicht speichern"
|
||
}
|
||
},
|
||
"AUTH": {
|
||
"TITLE": "Wählen Sie einen Kanal",
|
||
"DESC": "Chatwoot unterstützt Live-Chat-Widgets, Facebook Messenger, Twitter-Profile, WhatsApp, E-Mails usw. als Kanäle. Wenn Sie einen benutzerdefinierten Kanal erstellen möchten, können Sie ihn mithilfe des API-Kanals erstellen. Wählen Sie zunächst einen der folgenden Kanäle aus.",
|
||
"TITLE_NEXT": "Complete the setup",
|
||
"TITLE_FINISH": "Voilà!",
|
||
"CHANNEL": {
|
||
"WEBSITE": {
|
||
"TITLE": "Webseite",
|
||
"DESCRIPTION": "Create a live-chat widget"
|
||
},
|
||
"FACEBOOK": {
|
||
"TITLE": "Facebook",
|
||
"DESCRIPTION": "Connect your Facebook page"
|
||
},
|
||
"WHATSAPP": {
|
||
"TITLE": "WhatsApp",
|
||
"DESCRIPTION": "Support your customers on WhatsApp"
|
||
},
|
||
"EMAIL": {
|
||
"TITLE": "E-Mail",
|
||
"DESCRIPTION": "Connect with Gmail, Outlook, or other providers"
|
||
},
|
||
"SMS": {
|
||
"TITLE": "SMS",
|
||
"DESCRIPTION": "Integrate SMS channel with Twilio or bandwidth"
|
||
},
|
||
"API": {
|
||
"TITLE": "API",
|
||
"DESCRIPTION": "Make a custom channel using our API"
|
||
},
|
||
"TELEGRAM": {
|
||
"TITLE": "Telegramm",
|
||
"DESCRIPTION": "Configure Telegram channel using Bot token"
|
||
},
|
||
"LINE": {
|
||
"TITLE": "Line",
|
||
"DESCRIPTION": "Integrate your Line channel"
|
||
},
|
||
"INSTAGRAM": {
|
||
"TITLE": "Instagram",
|
||
"DESCRIPTION": "Connect your instagram account"
|
||
},
|
||
"VOICE": {
|
||
"TITLE": "Voice",
|
||
"DESCRIPTION": "Integrate with Twilio Voice"
|
||
}
|
||
}
|
||
},
|
||
"AGENTS": {
|
||
"TITLE": "Agenten",
|
||
"DESC": "Hier können Sie Agenten hinzufügen, um Ihren neu erstellten Posteingang zu verwalten. Nur diese ausgewählten Agenten haben Zugriff auf Ihren Posteingang. Agenten, die nicht Teil dieses Posteingangs sind, können bei der Anmeldung keine Nachrichten in diesem Posteingang sehen oder darauf antworten. <br> <b> PS: </b> Wenn Sie als Administrator Zugriff auf alle Posteingänge benötigen, sollten Sie sich als Agent zu allen von Ihnen erstellten Posteingängen hinzufügen.",
|
||
"VALIDATION_ERROR": "Fügen Sie mindestens einen Agenten zu Ihrem neuen Posteingang hinzu",
|
||
"PICK_AGENTS": "Agenten für den Posteingang auswählen"
|
||
},
|
||
"DETAILS": {
|
||
"TITLE": "Posteingangsdetails",
|
||
"DESC": "Wählen Sie aus der Dropdown-Liste die Facebook-Seite aus, zu der Sie eine Verbindung zu Chatwoot herstellen möchten. Sie können Ihrem Posteingang auch einen benutzerdefinierten Namen geben, um ihn besser identifizieren zu können."
|
||
},
|
||
"FINISH": {
|
||
"TITLE": "Geschafft!",
|
||
"DESC": "Sie haben die Integration Ihrer Facebook-Seite in Chatwoot erfolgreich abgeschlossen. Wenn ein Kunde das nächste Mal eine Nachricht an Ihre Seite sendet, wird die Konversation automatisch in Ihrem Posteingang angezeigt. <br> Wir stellen Ihnen außerdem ein Widget-Skript zur Verfügung, das Sie ganz einfach zu Ihrer Website hinzufügen können. Sobald dies auf Ihrer Website live ist, können Kunden Ihnen ohne Hilfe eines externen Tools direkt von Ihrer Website aus eine Nachricht senden, und die Konversation wird direkt hier auf Chatwoot angezeigt. <br> Cool, oder? Nun, wir versuchen es auf jeden Fall :)"
|
||
},
|
||
"EMAIL_PROVIDER": {
|
||
"TITLE": "Wählen Sie Ihren E-Mail-Anbieter",
|
||
"DESCRIPTION": "Wählen Sie einen E-Mail-Anbieter aus der Liste unten. Wenn Ihr E-Mail-Provider nicht in der Liste steht, können Sie die 'Anderer Anbieter'-Option auswählen und die Zugangsdaten für IMAP und SMTP angeben."
|
||
},
|
||
"MICROSOFT": {
|
||
"TITLE": "Microsoft Email",
|
||
"DESCRIPTION": "Klicken Sie auf die Schaltfläche Einloggen mit Microsoft, um loszulegen. Sie werden zur E-Mail-Anmeldeseite weitergeleitet. Sobald Sie die angeforderten Berechtigungen angenommen haben, werden Sie zum Erstellungsschritt für den Posteingang weitergeleitet.",
|
||
"EMAIL_PLACEHOLDER": "E-Mail-Adresse eingeben",
|
||
"SIGN_IN": "Mit Microsoft anmelden",
|
||
"ERROR_MESSAGE": "Beim Verbinden mit Microsoft ist ein Fehler aufgetreten, bitte versuchen Sie es erneut"
|
||
},
|
||
"GOOGLE": {
|
||
"TITLE": "Google E-Mail",
|
||
"DESCRIPTION": "Klicken Sie auf die Schaltfläche Einloggen mit Google, um loszulegen. Sie werden zur E-Mail-Anmeldeseite weitergeleitet. Sobald Sie die angeforderten Berechtigungen angenommen haben, werden Sie zum Erstellungsschritt für den Posteingang weitergeleitet.",
|
||
"SIGN_IN": "Mit Google anmelden",
|
||
"EMAIL_PLACEHOLDER": "E-Mail-Adresse eingeben",
|
||
"ERROR_MESSAGE": "There was an error connecting to Google, please try again"
|
||
}
|
||
},
|
||
"DETAILS": {
|
||
"LOADING_FB": "Authentifizierung mit Facebook ...",
|
||
"ERROR_FB_LOADING": "Error loading Facebook SDK. Please disable any ad-blockers and try again from a different browser.",
|
||
"ERROR_FB_AUTH": "Es ist ein Fehler aufgetreten. Bitte Seite aktualisieren ...",
|
||
"ERROR_FB_UNAUTHORIZED": "Sie sind nicht berechtigt, diese Aktion auszuführen. ",
|
||
"ERROR_FB_UNAUTHORIZED_HELP": "Bitte stellen Sie sicher, dass Sie vollen Zugriff auf die Facebook-Seite haben. Weitere Informationen zu Facebook-Rollen finden Sie <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",
|
||
"CREATING_CHANNEL": "Erstellen Sie Ihren Posteingang ...",
|
||
"TITLE": "Posteingangsdetails konfigurieren",
|
||
"DESC": ""
|
||
},
|
||
"AGENTS": {
|
||
"BUTTON_TEXT": "Agenten hinzufügen",
|
||
"ADD_AGENTS": "Adding Agents to your Inbox...Hinzufügen von Agenten zu Ihrem Posteingang ..."
|
||
},
|
||
"FINISH": {
|
||
"TITLE": "Ihr Posteingang ist fertig!",
|
||
"MESSAGE": "Sie können jetzt über Ihren neuen Kanal mit Ihren Kunden in Kontakt treten. Fröhliches Unterstützen",
|
||
"BUTTON_TEXT": "Bring mich dahin",
|
||
"MORE_SETTINGS": "Weitere Einstellungen",
|
||
"WEBSITE_SUCCESS": "Sie haben die Erstellung eines Website-Kanals erfolgreich abgeschlossen. Kopieren Sie den unten gezeigten Code und fügen Sie ihn in Ihre Website ein. Wenn ein Kunde das nächste Mal den Live-Chat verwendet, wird die Konversation automatisch in Ihrem Posteingang angezeigt.",
|
||
"WHATSAPP_QR_INSTRUCTION": "Scan the QR code above to quickly test your WhatsApp inbox",
|
||
"MESSENGER_QR_INSTRUCTION": "Scan the QR code above to quickly test your Facebook Messenger inbox",
|
||
"TELEGRAM_QR_INSTRUCTION": "Scan the QR code above to quickly test your Telegram inbox"
|
||
},
|
||
"REAUTH": "Neu autorisieren",
|
||
"VIEW": "Aussicht",
|
||
"EDIT": {
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Posteingangseinstellungen erfolgreich aktualisiert",
|
||
"AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "Automatische Zuordnung erfolgreich aktualisiert",
|
||
"ERROR_MESSAGE": "Die Posteingangseinstellungen konnten nicht aktualisiert werden. Bitte versuchen Sie es später erneut."
|
||
},
|
||
"EMAIL_COLLECT_BOX": {
|
||
"ENABLED": "Aktiviert",
|
||
"DISABLED": "Deaktiviert"
|
||
},
|
||
"ENABLE_CSAT": {
|
||
"ENABLED": "Aktiviert",
|
||
"DISABLED": "Deaktiviert"
|
||
},
|
||
"SENDER_NAME_SECTION": {
|
||
"TITLE": "Name des Absenders",
|
||
"SUB_TEXT": "Wählen Sie den Namen aus, der Ihren Kunden angezeigt wird, wenn sie E-Mails von Ihren Agenten erhalten.",
|
||
"FOR_EG": "Zum Beispiel:",
|
||
"FRIENDLY": {
|
||
"TITLE": "Freundlich",
|
||
"FROM": "von",
|
||
"SUBTITLE": "Fügen Sie den Namen des Agenten, der die Antwort gesendet hat, in den Absendernamen ein, um es freundlicher zu gestalten."
|
||
},
|
||
"PROFESSIONAL": {
|
||
"TITLE": "Professionell",
|
||
"SUBTITLE": "Verwenden Sie nur den konfigurierten Firmennamen als Absendernamen in der E-Mail-Kopfzeile."
|
||
},
|
||
"BUSINESS_NAME": {
|
||
"BUTTON_TEXT": "+ Konfigurieren Sie Ihren Firmennamen",
|
||
"PLACEHOLDER": "Geben Sie Ihren Firmennamen ein",
|
||
"SAVE_BUTTON_TEXT": "Speichern"
|
||
}
|
||
},
|
||
"ALLOW_MESSAGES_AFTER_RESOLVED": {
|
||
"ENABLED": "Aktiviert",
|
||
"DISABLED": "Deaktiviert"
|
||
},
|
||
"ENABLE_CONTINUITY_VIA_EMAIL": {
|
||
"ENABLED": "Aktiviert",
|
||
"DISABLED": "Deaktiviert"
|
||
},
|
||
"LOCK_TO_SINGLE_CONVERSATION": {
|
||
"ENABLED": "Aktiviert",
|
||
"DISABLED": "Deaktiviert"
|
||
},
|
||
"ENABLE_HMAC": {
|
||
"LABEL": "Aktivieren"
|
||
}
|
||
},
|
||
"DELETE": {
|
||
"BUTTON_TEXT": "Löschen",
|
||
"AVATAR_DELETE_BUTTON_TEXT": "Avatar löschen",
|
||
"CONFIRM": {
|
||
"TITLE": "Löschung bestätigen",
|
||
"MESSAGE": "Bist du sicher, das du das löschen möchtest ",
|
||
"PLACE_HOLDER": "Bitte geben Sie {inboxName} zur Bestätigung ein",
|
||
"YES": "Ja, löschen",
|
||
"NO": "Nein, behalten "
|
||
},
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Posteingang erfolgreich gelöscht",
|
||
"ERROR_MESSAGE": "Posteingang konnte nicht gelöscht werden. Bitte versuchen Sie es später noch einmal.",
|
||
"AVATAR_SUCCESS_MESSAGE": "Avatar von Posteingang erfolgreich gelöscht",
|
||
"AVATAR_ERROR_MESSAGE": "Der Avatar vom Posteingang konnte nicht gelöscht werden. Bitte versuchen Sie es später erneut."
|
||
}
|
||
},
|
||
"TABS": {
|
||
"SETTINGS": "Einstellungen",
|
||
"COLLABORATORS": "Mitarbeitende",
|
||
"CONFIGURATION": "Konfiguration",
|
||
"CAMPAIGN": "Kampagnen",
|
||
"PRE_CHAT_FORM": "Pre-Chat-Formular",
|
||
"BUSINESS_HOURS": "Öffnungszeiten",
|
||
"WIDGET_BUILDER": "Widget-Generator",
|
||
"BOT_CONFIGURATION": "Bot-Konfiguration",
|
||
"ACCOUNT_HEALTH": "Account Health",
|
||
"CSAT": "CSAT"
|
||
},
|
||
"ACCOUNT_HEALTH": {
|
||
"TITLE": "Manage your WhatsApp account",
|
||
"DESCRIPTION": "Review your WhatsApp account status, messaging limits, and quality. Update settings or resolve issues if needed",
|
||
"GO_TO_SETTINGS": "Go to Meta Business Manager",
|
||
"NO_DATA": "Health data is not available",
|
||
"FIELDS": {
|
||
"DISPLAY_PHONE_NUMBER": {
|
||
"LABEL": "Display phone number",
|
||
"TOOLTIP": "Phone number displayed to customers"
|
||
},
|
||
"VERIFIED_NAME": {
|
||
"LABEL": "Business name",
|
||
"TOOLTIP": "Business name verified by WhatsApp"
|
||
},
|
||
"DISPLAY_NAME_STATUS": {
|
||
"LABEL": "Display name status",
|
||
"TOOLTIP": "Status of your business name verification"
|
||
},
|
||
"QUALITY_RATING": {
|
||
"LABEL": "Quality rating",
|
||
"TOOLTIP": "WhatsApp quality rating for your account"
|
||
},
|
||
"MESSAGING_LIMIT_TIER": {
|
||
"LABEL": "Messaging limit tier",
|
||
"TOOLTIP": "Daily messaging limit for your account"
|
||
},
|
||
"ACCOUNT_MODE": {
|
||
"LABEL": "Account mode",
|
||
"TOOLTIP": "Current operating mode of your WhatsApp account"
|
||
}
|
||
},
|
||
"VALUES": {
|
||
"TIERS": {
|
||
"TIER_250": "250 customers per 24h",
|
||
"TIER_1000": "1K customers per 24h",
|
||
"TIER_1K": "1K customers per 24h",
|
||
"TIER_10K": "10K customers per 24h",
|
||
"TIER_100K": "100K customers per 24h",
|
||
"TIER_UNLIMITED": "Unlimited customers per 24h",
|
||
"UNKNOWN": "Rating not available"
|
||
},
|
||
"STATUSES": {
|
||
"APPROVED": "Approved",
|
||
"PENDING_REVIEW": "Pending Review",
|
||
"AVAILABLE_WITHOUT_REVIEW": "Available Without Review",
|
||
"REJECTED": "Rejected",
|
||
"DECLINED": "Declined",
|
||
"NON_EXISTS": "Non exists"
|
||
},
|
||
"MODES": {
|
||
"SANDBOX": "Sandbox",
|
||
"LIVE": "Live"
|
||
}
|
||
}
|
||
},
|
||
"SETTINGS": "Einstellungen",
|
||
"FEATURES": {
|
||
"LABEL": "Funktionen",
|
||
"DISPLAY_FILE_PICKER": "Dateiauswahl im Widget anzeigen",
|
||
"DISPLAY_EMOJI_PICKER": "Emoji-Auswahl im Widget anzeigen",
|
||
"ALLOW_END_CONVERSATION": "Benutzern erlauben, die Konversation vom Widget zu beenden",
|
||
"USE_INBOX_AVATAR_FOR_BOT": "Posteingangsname und Avatar für den Bot verwenden"
|
||
},
|
||
"SETTINGS_POPUP": {
|
||
"MESSENGER_HEADING": "Messenger-Skript",
|
||
"MESSENGER_SUB_HEAD": "Platzieren Sie diese Schaltfläche in Ihrem Body-Tag",
|
||
"ALLOWED_DOMAINS": {
|
||
"TITLE": "Allowed Domains",
|
||
"SUBTITLE": "Add wildcard or regular domains separated by commas (leave blank to allow all), e.g. *.chatwoot.dev, chatwoot.com.",
|
||
"PLACEHOLDER": "Enter domains separated by commas (eg: *.chatwoot.dev, chatwoot.com)"
|
||
},
|
||
"INBOX_AGENTS": "Agenten",
|
||
"INBOX_AGENTS_SUB_TEXT": "Hinzufügen oder Entfernen von Agenten zu diesem Posteingang",
|
||
"AGENT_ASSIGNMENT": "Konversationssauftrag",
|
||
"AGENT_ASSIGNMENT_SUB_TEXT": "Konversationszuweisungseinstellungen aktualisieren",
|
||
"UPDATE": "Aktualisieren",
|
||
"ENABLE_EMAIL_COLLECT_BOX": "E-Mail-Sammelbox aktivieren",
|
||
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "E-Mail-Sammelbox für neue Konversation aktivieren oder deaktivieren",
|
||
"AUTO_ASSIGNMENT": "Aktivieren Sie die automatische Zuweisung",
|
||
"SENDER_NAME_SECTION": "Aktivieren Sie den Agentennamen in der E-Mail",
|
||
"SENDER_NAME_SECTION_TEXT": "Aktivieren/Deaktivieren Sie die Anzeige des Agentennamens in der E-Mail. Wenn deaktiviert, wird der Firmenname angezeigt",
|
||
"ENABLE_CONTINUITY_VIA_EMAIL": "Konversationskontinuität per E-Mail aktivieren",
|
||
"ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "Konversationen werden per E-Mail fortgesetzt, wenn die Kontakt-E-Mail-Adresse verfügbar ist.",
|
||
"LOCK_TO_SINGLE_CONVERSATION": "Mehrere Konversationen zulassen",
|
||
"LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Mehrere gleichzeitige Unterhaltungen für denselben Kontakt in diesem Posteingang aktivieren oder deaktivieren",
|
||
"INBOX_UPDATE_TITLE": "Posteingangseinstellungen",
|
||
"INBOX_UPDATE_SUB_TEXT": "Posteingangseinstellungen aktualisieren",
|
||
"AUTO_ASSIGNMENT_SUB_TEXT": "Aktivieren oder deaktivieren Sie die automatische Zuweisung verfügbarer Agenten für neue Konversationen",
|
||
"HMAC_VERIFICATION": "Benutzeridentitätsüberprüfung",
|
||
"HMAC_DESCRIPTION": "Um die Identität des Benutzers zu validieren, können Sie für jeden Benutzer einen `identifier_hash` übergeben. Sie können einen HMAC sha256-Hash generieren, indem Sie den 'Bezeichner' mit dem hier gezeigten Schlüssel verwenden.",
|
||
"HMAC_LINK_TO_DOCS": "Lesen Sie hier mehr.",
|
||
"HMAC_MANDATORY_VERIFICATION": "Erzwinge Benutzer-Identitätsüberprüfung",
|
||
"HMAC_MANDATORY_DESCRIPTION": "Wenn aktiviert, werden Anfragen, denen der `identifier_hash` fehlt, abgelehnt.",
|
||
"INBOX_IDENTIFIER": "Identifizierung für Posteingang",
|
||
"INBOX_IDENTIFIER_SUB_TEXT": "Verwenden Sie den hier angezeigten `inbox_identifier`-Token zur Authentifizierung Ihrer API-Clients.",
|
||
"FORWARD_EMAIL_TITLE": "Weiterleitung an E-Mail",
|
||
"FORWARD_EMAIL_SUB_TEXT": "Starten Sie die Weiterleitung Ihrer E-Mails an die folgende E-Mail-Adresse.",
|
||
"ALLOW_MESSAGES_AFTER_RESOLVED": "Nachrichten zulassen, nachdem die Konversation gelöst wurde",
|
||
"ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Den Endbenutzern erlauben, Nachrichten zu versenden, auch wenn die Unterhaltung abgeschlossen ist.",
|
||
"WHATSAPP_SECTION_SUBHEADER": "Dieser API Key wird für die Integration mit den WhatsApp APIs verwendet.",
|
||
"WHATSAPP_SECTION_UPDATE_SUBHEADER": "Geben Sie den neuen API-Schlüssel ein, der für die Integration mit den WhatsApp-APIs verwendet werden soll.",
|
||
"WHATSAPP_SECTION_TITLE": "API-Schlüssel",
|
||
"WHATSAPP_SECTION_UPDATE_TITLE": "API-Schlüssel aktualisieren",
|
||
"WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Neuen API-Schlüssel hier eingeben",
|
||
"WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualisieren",
|
||
"WHATSAPP_EMBEDDED_SIGNUP_TITLE": "WhatsApp Embedded Signup",
|
||
"WHATSAPP_EMBEDDED_SIGNUP_SUBHEADER": "This inbox is connected through WhatsApp embedded signup.",
|
||
"WHATSAPP_EMBEDDED_SIGNUP_DESCRIPTION": "You can reconfigure this inbox to update your WhatsApp Business settings.",
|
||
"WHATSAPP_RECONFIGURE_BUTTON": "Reconfigure",
|
||
"WHATSAPP_CONNECT_TITLE": "Connect to WhatsApp Business",
|
||
"WHATSAPP_CONNECT_SUBHEADER": "Upgrade to WhatsApp embedded signup for easier management.",
|
||
"WHATSAPP_CONNECT_DESCRIPTION": "Connect this inbox to WhatsApp Business for enhanced features and easier management.",
|
||
"WHATSAPP_CONNECT_BUTTON": "Verbinden",
|
||
"WHATSAPP_CONNECT_SUCCESS": "Successfully connected to WhatsApp Business!",
|
||
"WHATSAPP_CONNECT_ERROR": "Failed to connect to WhatsApp Business. Please try again.",
|
||
"WHATSAPP_RECONFIGURE_SUCCESS": "Successfully reconfigured WhatsApp Business!",
|
||
"WHATSAPP_RECONFIGURE_ERROR": "Failed to reconfigure WhatsApp Business. Please try again.",
|
||
"WHATSAPP_APP_ID_MISSING": "WhatsApp App ID is not configured. Please contact your administrator.",
|
||
"WHATSAPP_CONFIG_ID_MISSING": "WhatsApp Configuration ID is not configured. Please contact your administrator.",
|
||
"WHATSAPP_LOGIN_CANCELLED": "WhatsApp login was cancelled. Please try again.",
|
||
"WHATSAPP_WEBHOOK_TITLE": "Webhook-Verifizierungstoken",
|
||
"WHATSAPP_WEBHOOK_SUBHEADER": "Mit diesem Token wird die Authentizität des Webhook Endpunktes überprüft.",
|
||
"WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
|
||
"WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
|
||
"WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
|
||
"WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
|
||
"UPDATE_PRE_CHAT_FORM_SETTINGS": "Pre Chat Einstellungen aktualisieren"
|
||
},
|
||
"HELP_CENTER": {
|
||
"LABEL": "Hilfezentrum",
|
||
"PLACEHOLDER": "Hilfezentrum auswählen",
|
||
"SELECT_PLACEHOLDER": "Hilfezentrum auswählen",
|
||
"REMOVE": "Hilfezentrum entfernen",
|
||
"SUB_TEXT": "Ein Hilfezentrum am Posteingang anhängen"
|
||
},
|
||
"AUTO_ASSIGNMENT": {
|
||
"MAX_ASSIGNMENT_LIMIT": "Limit für automatische Zuweisung",
|
||
"MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Bitte geben Sie einen Wert größer als 0 ein",
|
||
"MAX_ASSIGNMENT_LIMIT_SUB_TEXT": "Beschränken Sie die maximale Anzahl von Konversationen aus diesem Posteingang, die einem Agenten automatisch zugewiesen werden können"
|
||
},
|
||
"FACEBOOK_REAUTHORIZE": {
|
||
"TITLE": "Neu autorisieren",
|
||
"SUBTITLE": "Ihre Facebook-Verbindung ist abgelaufen, bitte verbinden Sie sich neu, um die Dienste fortzuführen",
|
||
"MESSAGE_SUCCESS": "Wiederverbindung erfolgreich",
|
||
"MESSAGE_ERROR": "Es ist ein Fehler aufgetreten, bitte versuchen Sie es erneut"
|
||
},
|
||
"PRE_CHAT_FORM": {
|
||
"DESCRIPTION": "Pre-Chat-Formulare ermöglichen es Ihnen, Benutzerinformationen zu erfassen, bevor sie mit Ihnen ins Gespräch kommen.",
|
||
"SET_FIELDS": "Formularfelder vor dem Chat",
|
||
"SET_FIELDS_HEADER": {
|
||
"FIELDS": "Felder",
|
||
"LABEL": "Label",
|
||
"PLACE_HOLDER": "Platzhalter",
|
||
"KEY": "Schlüssel",
|
||
"TYPE": "Typ",
|
||
"REQUIRED": "Benötigt"
|
||
},
|
||
"ENABLE": {
|
||
"LABEL": "Vorab Chatformulare aktivieren",
|
||
"OPTIONS": {
|
||
"ENABLED": "Ja",
|
||
"DISABLED": "Nein"
|
||
}
|
||
},
|
||
"PRE_CHAT_MESSAGE": {
|
||
"LABEL": "Pre-Chat-Nachricht",
|
||
"PLACEHOLDER": "Diese Nachricht ist für alle Benutzer dieses Formulars sichtbar"
|
||
},
|
||
"REQUIRE_EMAIL": {
|
||
"LABEL": "Besucher sollten ihren Namen und ihre E-Mail-Adresse angeben, bevor sie den Chat starten"
|
||
}
|
||
},
|
||
"CSAT": {
|
||
"TITLE": "CSAT aktivieren",
|
||
"SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
|
||
"DISPLAY_TYPE": {
|
||
"LABEL": "Display type"
|
||
},
|
||
"MESSAGE": {
|
||
"LABEL": "Nachricht",
|
||
"PLACEHOLDER": "Please enter a message to show users with the form"
|
||
},
|
||
"SURVEY_RULE": {
|
||
"LABEL": "Survey rule",
|
||
"DESCRIPTION_PREFIX": "Send the survey if the conversation",
|
||
"DESCRIPTION_SUFFIX": "any of the labels",
|
||
"OPERATOR": {
|
||
"CONTAINS": "enthält",
|
||
"DOES_NOT_CONTAINS": "beinhaltet nicht"
|
||
},
|
||
"SELECT_PLACEHOLDER": "select labels"
|
||
},
|
||
"NOTE": "Note: CSAT surveys are sent only once per conversation",
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "CSAT settings updated successfully",
|
||
"ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
|
||
}
|
||
},
|
||
"BUSINESS_HOURS": {
|
||
"TITLE": "Legen Sie Ihre Verfügbarkeit fest",
|
||
"SUBTITLE": "Legen Sie die Verfügbarkeit für das Live-Chat-Widget fest",
|
||
"WEEKLY_TITLE": "Wöchentliche Stunden festlegen",
|
||
"TIMEZONE_LABEL": "Zeitzone auswählen",
|
||
"UPDATE": "Einstellungen für Geschäftszeiten aktualisieren",
|
||
"TOGGLE_AVAILABILITY": "Geschäftszeiten für diesen Posteingang aktivieren",
|
||
"UNAVAILABLE_MESSAGE_LABEL": "Nachricht für Besucher außerhalb Geschäftszeiten",
|
||
"TOGGLE_HELP": "Wenn die Geschäftsverfügbarkeit aktiviert ist, werden die verfügbaren Stunden im Live-Chat-Widget angezeigt, auch wenn alle Agenten offline sind. Außerhalb der verfügbaren Stunden können Besucher mit einer Nachricht und einem Chat-Formular gewarnt werden.",
|
||
"DAY": {
|
||
"ENABLE": "Verfügbarkeit für diesen Tag aktivieren",
|
||
"UNAVAILABLE": "Nicht verfügbar",
|
||
"HOURS": "Stunden",
|
||
"VALIDATION_ERROR": "Die Startzeit sollte vor der Schließzeit liegen.",
|
||
"CHOOSE": "Auswählen"
|
||
},
|
||
"ALL_DAY": "Den ganzen Tag"
|
||
},
|
||
"IMAP": {
|
||
"TITLE": "IMAP",
|
||
"SUBTITLE": "Setzen Sie Ihre IMAP-Daten",
|
||
"NOTE_TEXT": "Um SMTP zu aktivieren, konfigurieren Sie bitte IMAP.",
|
||
"UPDATE": "IMAP-Einstellungen aktualisieren",
|
||
"TOGGLE_AVAILABILITY": "IMAP-Konfiguration für diesen Posteingang aktivieren",
|
||
"TOGGLE_HELP": "Wenn IMAP aktiviert ist, kann der Benutzer E-Mails empfangen",
|
||
"EDIT": {
|
||
"SUCCESS_MESSAGE": "IMAP-Einstellungen erfolgreich aktualisiert",
|
||
"ERROR_MESSAGE": "IMAP-Einstellungen können nicht aktualisiert werden"
|
||
},
|
||
"ADDRESS": {
|
||
"LABEL": "Adresse",
|
||
"PLACE_HOLDER": "Adresse (zB: imap.gmail.com)"
|
||
},
|
||
"PORT": {
|
||
"LABEL": "Port",
|
||
"PLACE_HOLDER": "Port"
|
||
},
|
||
"LOGIN": {
|
||
"LABEL": "Einloggen",
|
||
"PLACE_HOLDER": "Einloggen"
|
||
},
|
||
"PASSWORD": {
|
||
"LABEL": "Passwort",
|
||
"PLACE_HOLDER": "Passwort"
|
||
},
|
||
"ENABLE_SSL": "SSL aktivieren"
|
||
},
|
||
"MICROSOFT": {
|
||
"TITLE": "Microsoft",
|
||
"SUBTITLE": "MICROSOFT-Konto erneut autorisieren"
|
||
},
|
||
"SMTP": {
|
||
"TITLE": "SMTP",
|
||
"SUBTITLE": "Setzen Sie Ihre SMTP-Details",
|
||
"UPDATE": "SMTP-Einstellungen aktualisieren",
|
||
"TOGGLE_AVAILABILITY": "Die SMTP-Konfiguration für diesen Posteingang aktivieren",
|
||
"TOGGLE_HELP": "Das Aktivieren von SMTP hilft dem Benutzer beim Senden von E-Mails",
|
||
"EDIT": {
|
||
"SUCCESS_MESSAGE": "SMTP-Einstellungen erfolgreich aktualisiert",
|
||
"ERROR_MESSAGE": "SMTP-Einstellungen können nicht aktualisiert werden"
|
||
},
|
||
"ADDRESS": {
|
||
"LABEL": "Adresse",
|
||
"PLACE_HOLDER": "Adresse (zB: smtp.gmail.com)"
|
||
},
|
||
"PORT": {
|
||
"LABEL": "Port",
|
||
"PLACE_HOLDER": "Port"
|
||
},
|
||
"LOGIN": {
|
||
"LABEL": "Einloggen",
|
||
"PLACE_HOLDER": "Einloggen"
|
||
},
|
||
"PASSWORD": {
|
||
"LABEL": "Passwort",
|
||
"PLACE_HOLDER": "Passwort"
|
||
},
|
||
"DOMAIN": {
|
||
"LABEL": "Domain",
|
||
"PLACE_HOLDER": "Domain"
|
||
},
|
||
"ENCRYPTION": "Verschlüsselung",
|
||
"SSL_TLS": "SSL/TLS",
|
||
"START_TLS": "STARTTLS",
|
||
"OPEN_SSL_VERIFY_MODE": "SSL-Überprüfungsmodus öffnen",
|
||
"AUTH_MECHANISM": "Authentifizierung"
|
||
},
|
||
"NOTE": "Hinweis: ",
|
||
"WIDGET_BUILDER": {
|
||
"WIDGET_OPTIONS": {
|
||
"AVATAR": {
|
||
"LABEL": "Website-Avatar",
|
||
"DELETE": {
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Avatar erfolgreich gelöscht",
|
||
"ERROR_MESSAGE": "Es ist ein Fehler aufgetreten, bitte versuchen Sie es erneut"
|
||
}
|
||
}
|
||
},
|
||
"WEBSITE_NAME": {
|
||
"LABEL": "Webseiten-Name",
|
||
"PLACE_HOLDER": "Geben Sie den Namen Ihrer Website ein (zum Beispiel: Acme Inc)",
|
||
"ERROR": "Bitte geben Sie einen gültigen Website-Namen ein"
|
||
},
|
||
"WELCOME_HEADING": {
|
||
"LABEL": "Willkommens-Überschrift",
|
||
"PLACE_HOLDER": "Hi!"
|
||
},
|
||
"WELCOME_TAGLINE": {
|
||
"LABEL": "Willkommens-Schlagzeile",
|
||
"PLACE_HOLDER": "Wir machen es einfach, sich mit uns zu verbinden. Fragen Sie uns etwas oder teilen Sie uns Ihr Feedback mit."
|
||
},
|
||
"REPLY_TIME": {
|
||
"LABEL": "Antwortzeit",
|
||
"IN_A_FEW_MINUTES": "Innerhalb weniger Minuten",
|
||
"IN_A_FEW_HOURS": "Innerhalb weniger Stunden",
|
||
"IN_A_DAY": "Innerhalb eines Tages"
|
||
},
|
||
"WIDGET_COLOR_LABEL": "Widget Farbe",
|
||
"WIDGET_BUBBLE_POSITION_LABEL": "Position der Widget-Blase",
|
||
"WIDGET_BUBBLE_TYPE_LABEL": "Widget-Blasentyp",
|
||
"WIDGET_BUBBLE_LAUNCHER_TITLE": {
|
||
"DEFAULT": "Chatten Sie mit uns",
|
||
"LABEL": "Widget Bubble Launcher-Titel",
|
||
"PLACE_HOLDER": "Chatten Sie mit uns"
|
||
},
|
||
"UPDATE": {
|
||
"BUTTON_TEXT": "Widget-Einstellungen aktualisieren",
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Widget-Einstellungen erfolgreich aktualisiert",
|
||
"ERROR_MESSAGE": "Widget-Einstellungen können nicht aktualisiert werden"
|
||
}
|
||
},
|
||
"WIDGET_VIEW_OPTION": {
|
||
"PREVIEW": "Vorschau",
|
||
"SCRIPT": "Script"
|
||
},
|
||
"WIDGET_BUBBLE_POSITION": {
|
||
"LEFT": "Links",
|
||
"RIGHT": "Rechts"
|
||
},
|
||
"WIDGET_BUBBLE_TYPE": {
|
||
"STANDARD": "Standard",
|
||
"EXPANDED_BUBBLE": "Erweiterte Blase"
|
||
}
|
||
},
|
||
"WIDGET_SCREEN": {
|
||
"DEFAULT": "Standard",
|
||
"CHAT": "Chat"
|
||
},
|
||
"REPLY_TIME": {
|
||
"IN_A_FEW_MINUTES": "Wir antworten üblicherweise innerhalb weniger Minuten",
|
||
"IN_A_FEW_HOURS": "Wir antworten üblicherweise innerhalb weniger Stunden",
|
||
"IN_A_DAY": "Wir antworten üblicherweise innerhalb eines Tages"
|
||
},
|
||
"FOOTER": {
|
||
"START_CONVERSATION_BUTTON_TEXT": "Konversation beginnen",
|
||
"CHAT_INPUT_PLACEHOLDER": "Schreiben Sie Ihre Nachricht"
|
||
},
|
||
"BODY": {
|
||
"TEAM_AVAILABILITY": {
|
||
"ONLINE": "Wir sind online",
|
||
"OFFLINE": "Wir sind momentan abwesend"
|
||
},
|
||
"USER_MESSAGE": "Hi",
|
||
"AGENT_MESSAGE": "Hallo"
|
||
},
|
||
"BRANDING_TEXT": "Unterstützt von Chatwoot",
|
||
"SCRIPT_SETTINGS": "\n window.chatwootSettings = {options};"
|
||
},
|
||
"EMAIL_PROVIDERS": {
|
||
"MICROSOFT": {
|
||
"TITLE": "Microsoft",
|
||
"DESCRIPTION": "Connect with Microsoft"
|
||
},
|
||
"GOOGLE": {
|
||
"TITLE": "Google",
|
||
"DESCRIPTION": "Connect with Google"
|
||
},
|
||
"OTHER_PROVIDERS": {
|
||
"TITLE": "Andere Anbieter",
|
||
"DESCRIPTION": "Connect with Other Providers"
|
||
}
|
||
},
|
||
"CHANNELS": {
|
||
"MESSENGER": "Messenger",
|
||
"WEB_WIDGET": "Webseite",
|
||
"TWITTER_PROFILE": "Twitter",
|
||
"TWILIO_SMS": "Twilio SMS",
|
||
"WHATSAPP": "WhatsApp",
|
||
"SMS": "SMS",
|
||
"EMAIL": "E-Mail",
|
||
"TELEGRAM": "Telegramm",
|
||
"LINE": "Line",
|
||
"API": "API-Kanal",
|
||
"INSTAGRAM": "Instagram",
|
||
"VOICE": "Voice"
|
||
}
|
||
}
|
||
}
|