rodrigo/iachat
1
0
Fork 0
Code Issues Pull Requests Actions 3 Packages Projects Releases Wiki Activity
6a220ea7fd
iachat/app/javascript/dashboard/i18n/locale/lv/integrations.json
Gabriel Jablonski b03dfdb751
Chore/merge upstream 4.8.0 (#150) 
* chore: Hide "Learn More" button in feature spotlight for self-hosted (#12675)

* feat: single query for reporting event stats (#12664)

This PR collapses multiple queries fetching stats from a single table to
a single query

```sql
SELECT 
  user_id as user_id,
  COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count,
  AVG(CASE WHEN name = 'conversation_resolved' THEN value END) as avg_resolution_time,
  AVG(CASE WHEN name = 'first_response' THEN value END) as avg_first_response_time,
  AVG(CASE WHEN name = 'reply_time' THEN value END) as avg_reply_time 
FROM "reporting_events"
WHERE 
  "reporting_events"."account_id" = <account_id> AND 
  "reporting_events"."created_at" >= '2025-09-14 18:30:00' AND 
  "reporting_events"."created_at" < '2025-10-14 18:29:59'
GROUP BY "reporting_events"."user_id";
```

### Why this works?

Here's why this optimization is faster based on PostgreSQL internals:

- Single Table Scan vs Multiple Scans: Earlier we did 4 sequential scans
(or 4 index scans) of the same data, with the same where clause, now in
a single scan all 4 `CASE` expressions are evaluated in a single pass.
- Shared Buffer Cache Efficiency: PostgreSQL's shared buffer cache
stores recently accessed pages, with this, pages are loaded once and
re-used for all aggregation, earlier with separate queries we were
forced to re-read all from the disk each time
- Reduced planning and network overhead (4 vs 1 query)


### How is it tested

1. The specs all pass without making any changes
2. Verified the reports side by side after generating from report seeder

#### How to test

Generate seed data using the following command

```bash
ACCOUNT_ID=1 ENABLE_ACCOUNT_SEEDING=true bundle exec rake db:seed:reports_data
```

Once done download the reports, checkout to this branch and download the
reports again and compare them

* chore: Update translations (#12625)

* chore: Migrate mailers from the worker to jobs (#12331)

Previously, email replies were handled inside workers. There was no
execution logs. This meant if emails silently failed (as reported by a
customer), we had no way to trace where the issue happened, the only
assumption was “no error = mail sent.”

By moving email handling into jobs, we now have proper execution logs
for each attempt. This makes it easier to debug delivery issues and
would have better visibility when investigating customer reports.

Fixes
https://linear.app/chatwoot/issue/CW-5538/emails-are-not-sentdelivered-to-the-contact

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* chore(deps-dev): bump vite from 5.4.20 to 5.4.21 (#12700)

Bumps [vite](https://github.com/vitejs/vite/tree/HEAD/packages/vite)
from 5.4.20 to 5.4.21.
<details>
<summary>Release notes</summary>
<p><em>Sourced from <a
href="https://github.com/vitejs/vite/releases">vite's
releases</a>.</em></p>
<blockquote>
<h2>v5.4.21</h2>
<p>Please refer to <a
href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">CHANGELOG.md</a>
for details.</p>
</blockquote>
</details>
<details>
<summary>Changelog</summary>
<p><em>Sourced from <a
href="https://github.com/vitejs/vite/blob/v5.4.21/packages/vite/CHANGELOG.md">vite's
changelog</a>.</em></p>
<blockquote>
<h2><!-- raw HTML omitted -->5.4.21 (2025-10-20)<!-- raw HTML omitted
--></h2>
<ul>
<li>fix(dev): trim trailing slash before <code>server.fs.deny</code>
check (<a
href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20968">#20968</a>)
(<a
href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20970">#20970</a>)
(<a
href="cad1d31d06">cad1d31</a>),
closes <a
href="https://redirect.github.com/vitejs/vite/issues/20968">#20968</a>
<a
href="https://redirect.github.com/vitejs/vite/issues/20970">#20970</a></li>
<li>chore: update CHANGELOG (<a
href="ca88ed7398">ca88ed7</a>)</li>
</ul>
</blockquote>
</details>
<details>
<summary>Commits</summary>
<ul>
<li><a
href="adce3c22c6"><code>adce3c2</code></a>
release: v5.4.21</li>
<li><a
href="cad1d31d06"><code>cad1d31</code></a>
fix(dev): trim trailing slash before <code>server.fs.deny</code> check
(<a
href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20968">#20968</a>)
(<a
href="https://github.com/vitejs/vite/tree/HEAD/packages/vite/issues/20970">#20970</a>)</li>
<li><a
href="ca88ed7398"><code>ca88ed7</code></a>
chore: update CHANGELOG</li>
<li>See full diff in <a
href="https://github.com/vitejs/vite/commits/v5.4.21/packages/vite">compare
view</a></li>
</ul>
</details>
<br />


[![Dependabot compatibility
score](https://dependabot-badges.githubapp.com/badges/compatibility_score?dependency-name=vite&package-manager=npm_and_yarn&previous-version=5.4.20&new-version=5.4.21)](https://docs.github.com/en/github/managing-security-vulnerabilities/about-dependabot-security-updates#about-compatibility-scores)

Dependabot will resolve any conflicts with this PR as long as you don't
alter it yourself. You can also trigger a rebase manually by commenting
`@dependabot rebase`.

[//]: # (dependabot-automerge-start)
[//]: # (dependabot-automerge-end)

---

<details>
<summary>Dependabot commands and options</summary>
<br />

You can trigger Dependabot actions by commenting on this PR:
- `@dependabot rebase` will rebase this PR
- `@dependabot recreate` will recreate this PR, overwriting any edits
that have been made to it
- `@dependabot merge` will merge this PR after your CI passes on it
- `@dependabot squash and merge` will squash and merge this PR after
your CI passes on it
- `@dependabot cancel merge` will cancel a previously requested merge
and block automerging
- `@dependabot reopen` will reopen this PR if it is closed
- `@dependabot close` will close this PR and stop Dependabot recreating
it. You can achieve the same result by closing it manually
- `@dependabot show <dependency name> ignore conditions` will show all
of the ignore conditions of the specified dependency
- `@dependabot ignore this major version` will close this PR and stop
Dependabot creating any more for this major version (unless you reopen
the PR or upgrade to it yourself)
- `@dependabot ignore this minor version` will close this PR and stop
Dependabot creating any more for this minor version (unless you reopen
the PR or upgrade to it yourself)
- `@dependabot ignore this dependency` will close this PR and stop
Dependabot creating any more for this dependency (unless you reopen the
PR or upgrade to it yourself)
You can disable automated security fix PRs for this repo from the
[Security Alerts
page](https://github.com/chatwoot/chatwoot/network/alerts).

</details>

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

* chore: Update translations (#12708)

* chore(sidekiq): log ActiveJob class and job_id on dequeue (#12704)

## Context

Sidekiq logs only showed the Sidekiq wrapper class and JID, which wasn’t
helpful when debugging ActiveJobs.

## Changes

- Updated `ChatwootDequeuedLogger` to log the actual `ActiveJob class`
and `job_id` instead of the generic Sidekiq wrapper and JID.

> Example
> ```
> Dequeued ActionMailer::MailDeliveryJob
123e4567-e89b-12d3-a456-426614174000 from default
> ```

- Remove sidekiq worker and unify everything to `ActiveJob`

* chore: Enforce custom role permissions on conversation access (#12583)

## Summary
- ensure conversation lookup uses the permission filter before fetching
records
- add request specs covering custom role access to unassigned
conversations

## Testing
- bundle exec rspec
spec/enterprise/controllers/api/v1/accounts/conversations_controller_spec.rb

------
https://chatgpt.com/codex/tasks/task_e_68de1f62b9b883268a54882e608a8bb8

* fix: parameterize agent name (#12709)

* chore: Remove channel icons from the create inbox page (#12727)

# Pull Request Template

## Description
This PR removes the frame containing all channel icons from the “Create
Inbox” page.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots

**Before**
<img width="1314" height="1016" alt="image"
src="https://github.com/user-attachments/assets/2b773495-9ddb-48b4-b15d-9aef18259ce1"
/>


**After**
<img width="1314" height="979" alt="image"
src="https://github.com/user-attachments/assets/f4dc64cf-516c-4faf-a45c-2f7de05cc29b"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

* fix: Use gap-4 instead of margins to define space between elements (#12728)

We should avoid using margins to define space between elements, instead
use the gap utility.

The problem with this particular instance was that if Google auth was
turned off and SSO is available, there is a weird spacing at the top
caused by the margin from the SSO element.

This PR will fix that. It also introduces a gap between the divider and
the button, but that should be okay.

* feat(ee): Add a service to fetch website content and prepare a persona of Captain Assistant (#12732)

This PR is the first of many to simplify the process of building an
assistant. The new flow will only require the user’s website. We’ll
automatically crawl it, identify the business name and what the business
does, and then generate a suggested assistant persona, complete with a
proposed name and description.

This service returns the following.
Example: tooljet.com
<img width="795" height="217" alt="Screenshot 2025-10-25 at 2 55 04 PM"
src="https://github.com/user-attachments/assets/9cb3594a-9c9c-4970-a0a1-4c9c8869c193"
/>

Example: replit.com
<img width="797" height="176" alt="Screenshot 2025-10-25 at 2 56 42 PM"
src="https://github.com/user-attachments/assets/6a1b4266-aab6-455f-a5e3-696d3a8243c9"
/>

* chore: Adds URL-based search and tab selection (#12663)

# Pull Request Template

## Description

This PR enables URL-based search and tab selection, allowing search
queries and active tabs to persist in the URL for easy sharing.

Fixes
[CW-5766](https://linear.app/chatwoot/issue/CW-5766/cannot-impersonate-an-account),
https://github.com/chatwoot/chatwoot/issues/12623

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/422a1d61f3fe4278a88e352ef98d2b78?sid=35fabee7-652f-4e17-83bd-e066a3bb804c

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

* chore: Add tab params for inbox configuration (#12665)

# Pull Request Template

## Description

This PR enables active tabs in inbox settings to persist in the URL for
easy sharing.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/63820ecb17ea491a9082339f8bb457b6?sid=4fef1acd-b4fd-431f-855c-7647015a330f


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin <muhsinkeramam@gmail.com>

* feat: Changelog card components (#12673)

# Pull Request Template

## Description

This PR introduces a new changelog component that can be used in the
sidebar.

Fixes
https://linear.app/chatwoot/issue/CW-5776/changelog-card-ui-component

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screencast



https://github.com/user-attachments/assets/42e77e82-388a-4fc9-9b37-f3d0ea1a9d7f







## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin <muhsinkeramam@gmail.com>

* chore: Remove linear integration feature flag (#12716)

This PR removes the linear integration feature flag since the
integration is pretty much stable and we do display the Linear CTA for
users who aren't connected.
Fixes
https://linear.app/chatwoot/issue/CW-5819/remove-linear-feature-flag-from-front-end

* chore: Update translations (#12722)

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* perf: Add database index on conversations identifier (#12715)

**Problem**
Slack webhook processing was failing with 500 errors due to database
timeouts. The query `Conversation.where(identifier:
params[:event][:thread_ts]).first` was performing full table scans and
hitting PostgreSQL statement timeout.

**Solution**
Added database index on conversations.identifier and account_id.

* fix: Extend phone number normalization to Twilio WhatsApp (#12655)

### Problem
WhatsApp Cloud channels already handle Brazil/Argentina phone number
format mismatches (PRs #12492, #11173), but Twilio WhatsApp channels
were creating duplicate contacts
  when:
  - Template sent to new format: `whatsapp:+5541988887777` (13 digits)
  - User responds from old format: `whatsapp:+554188887777` (12 digits)

### Solution

The solution extends the existing phone number normalization
infrastructure to support both WhatsApp providers while handling their
different payload formats:

  ### Provider Format Differences
  - **WhatsApp Cloud**: `wa_id: "919745786257"` (clean number)
- **Twilio WhatsApp**: `From: "whatsapp:+919745786257"` (prefixed
format)
  
  
 ### Test Coverage

#### Brazil Phone Number Tests
  **Case 1: New Format (13 digits with "9")**
- **Test 1**: No existing contact → Creates new contact with original
format
- **Test 2**: Contact exists in same format → Appends to existing
conversation

  **Case 2: Old Format (12 digits without "9")**
- **Test 3**: Contact exists in old format → Appends to existing
conversation
- **Test 4** *(Critical)*: Contact exists in new format, message in old
format → Finds existing contact, prevents duplicate
- **Test 5**: No contact exists → Creates new contact with incoming
format

#### Argentina Phone Number Tests
  **Case 3: With "9" after country code**
  - **Test 6**: No existing contact → Creates new contact
- **Test 7**: Contact exists in normalized format → Uses existing
contact

  **Case 4: Without "9" after country code**
  - **Test 8**: Contact exists in same format → Appends to existing
  - **Test 9**: No contact exists → Creates new contact

Fixes
https://linear.app/chatwoot/issue/CW-5565/inconsistencies-for-mobile-numbersargentina-brazil-and-mexico-numbers

* fix: Timezone offset reports broken by DST transition (#12747)

## Description

Fixes timezone offset parameter in V2 reports API that was broken by DST
transitions. The issue occurred when UK DST ended on October 26, 2025,
causing the test to fail starting October 27th.

~~**Initial diagnosis:** The root cause was that
`timezone_name_from_offset` used `zone.now.utc_offset` to match
timezones, which changes based on the current date's DST status rather
than the data being queried.~~

**Actual root cause:** The test was accidentally passing before DST
transition. During BST, `timezone_name_from_offset(0)` matched "Azores"
(UTC-1) instead of "Edinburgh" (UTC+0), and the -1 hour offset
coincidentally split midnight data into [1,5]. After DST ended, it
correctly matched "Edinburgh" (UTC+0), but this grouped all
conversations into one day [6], exposing that the test data was flawed.

The real issue: Test data created all 6 conversations starting at
midnight on a single day, which cannot produce a [1,5] split in true
UTC.

Fixes CW-5846

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

**Test that was failing:**
```bash
bundle exec rspec spec/controllers/api/v2/accounts/reports_controller_spec.rb:25
```

**Changes:**
~~1. Fixed `timezone_name_from_offset` to use January 1st as reference
date instead of current date~~
~~2. Converted timezone string to `ActiveSupport::TimeZone` object for
`group_by_period` compatibility~~

**Revised approach:**
1. Freeze test time to January 2024 using `travel_to`, making timezone
matching deterministic and aligned with test data period
2. Start test conversations at 23:00 instead of midnight to properly
span two days and test timezone boundary grouping
3. Keep `zone.now.utc_offset` (correct behavior for real users during
DST)

**Why this works:**
- Test runs "in January 2024" → `zone.now.utc_offset` returns January
offsets consistently
- Offset `-8` correctly matches Pacific Standard Time (UTC-8 in January)
- Real users in PDT (summer) with offset `-7` → correctly match Pacific
Daylight Time
- No production impact, test is deterministic year-round

**Verification:**
- Test now passes consistently regardless of current DST status
- Timezone matching works correctly for real users during DST periods
- Reports correctly group data by timezone offset across all seasons

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* fix: Captain response builder not getting triggered (#12729)

## Summary
- Fix captain response builder not getting triggered for cases where
responses are created as completed.

## Testing Instructions 
- Test articles with firecrawl
- Test articles without firecrawl
- Test PDF documents

---------

Co-authored-by: Pranav <pranav@chatwoot.com>

* chore: Update captain pending FAQ interface (#12752)

# Pull Request Template

## Description

**This PR includes,**
- Added new pending FAQs view with approve/edit/delete actions for each
response.
- Implemented banner notification showing pending FAQ count on main
approved responses page.
- Created dedicated route for pending FAQs review at
/captain/responses/pending.
- Added automatic pending count updates when switching assistants or
routes.
- Modified ResponseCard component to show action buttons instead of
dropdown in pending view.

Fixes
https://linear.app/chatwoot/issue/CW-5833/pending-faqs-in-a-different-ux

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video
https://www.loom.com/share/5fe8f79b04cd4681b9360c48710b9373


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>

* fix: Exclude authentication templates from WhatsApp template selection (#12753)

This PR add the changes for excluding the authentication templates from
the WhatsApp template selection in the frontend, as these templates are
not supported at the moment. Reference:
https://www.chatwoot.com/hc/user-guide/articles/1754940076-whatsapp-templates#what-is-not-supported

* feat: Template types components (#12714)

# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-5806/create-the-story-book-components-for-template-typestext-media-list

**Pending**
Need to standardize the structure to match the template/campaigns.


## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshots

<img width="669" height="179" alt="image"
src="https://github.com/user-attachments/assets/42efd292-8520-4b05-81ec-8bc526fc12db"
/>
<img width="646" height="304" alt="image"
src="https://github.com/user-attachments/assets/431dd964-006c-4877-a693-dae39b90df4c"
/>
<img width="646" height="380" alt="image"
src="https://github.com/user-attachments/assets/9052e31f-9292-4afb-8897-13931655fa00"
/>
<img width="646" height="272" alt="image"
src="https://github.com/user-attachments/assets/873d2488-e856-4a0d-8579-cc1bcc61cc8e"
/>
<img width="646" height="490" alt="image"
src="https://github.com/user-attachments/assets/14c2aa42-bf27-475f-aa70-fe59c1d00e9b"
/>
<img width="646" height="281" alt="image"
src="https://github.com/user-attachments/assets/1f42408e-03e8-4863-b4c7-715d13d67686"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* fix: update omniauth to latest to resolve heroku deployment issues (#12749)

# Pull Request Template

## Description

Fixes https://github.com/chatwoot/chatwoot/issues/12553

Heroku build was failing due to `omniauth` version mismatch. Also, added
`NODE_OPTIONS=--max-old-space-size=4096` to handle OOM during Vite
build.

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

- Tested on heroku

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

* chore: Improvements in pending FAQs (#12755)

# Pull Request Template

## Description

**This PR includes:**

1. Added URL-based filter persistence for the responses pages, including
page and search parameters.
2. Introduced a new empty state variant for pending FAQs — without a
backdrop and with a “Clear Filters” option.
3. Made the actions, filter, and search row remain fixed at the top
while scrolling.

Fixes
https://linear.app/chatwoot/issue/CW-5852/improvements-in-pending-faqs

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video
https://www.loom.com/share/1d9eee68c0684f0ab05e08b4ca1e0ce9


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

* fix: run captain v2 outside the transaction (#12756)

* feat: Always process email content (#12734)

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* feat: Bulk actions for contacts (#12763)

Introduces APIs and UI for bulk actions in contacts table. The initial
action available will be assign labels

Fixes: #8536 #12253 

## Screens

<img width="1350" height="747" alt="Screenshot 2025-10-29 at 4 05 08 PM"
src="https://github.com/user-attachments/assets/0792dff5-0371-4b2e-bdfb-cd32db773402"
/>
<img width="1345" height="717" alt="Screenshot 2025-10-29 at 4 05 19 PM"
src="https://github.com/user-attachments/assets/ae510404-c6de-4c15-a720-f6d10cdac25b"
/>

---------

Co-authored-by: Muhsin <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* feat: Enable opensearch on paid plans automatically (#12770)

- enable `advanced_search feature` on all paid plans automatically

ref: https://github.com/chatwoot/chatwoot/pull/12503

* chore: Make contacts bulk action bar sticky (#12773)

# Pull Request Template

## Description

This PR makes the contacts bulk action bar sticky while scrolling.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshots
<img width="1080" height="300" alt="image"
src="https://github.com/user-attachments/assets/21f8f3c6-813e-4ef6-b40a-8dd14e6ffb26"
/>
<img width="1080" height="300" alt="image"
src="https://github.com/user-attachments/assets/bb939f1d-9a13-4f9f-953d-b9872c984b74"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

* chore: Add dependant destroy_async for sla events (#12774)

Added the destroy_async to prevent timeout during SLA policy deletion by
processing SLA events asynchronously.

* chore: Update translations (#12748)

* feat: Add company backfill migration for existing contacts (Part 1) (#12657)

## Description

Implements company backfill migration infrastructure for existing
contacts. This is **Part 1 of 2** for the company model production
rollout as described in
[CW-5726](https://linear.app/chatwoot/issue/CW-5726/company-model-setting-it-up-on-production).

Creates jobs and services to associate existing contacts with companies
based on their email domains, filtering out free email providers (gmail,
yahoo, etc.) and disposable addresses.
 

**What's included:**
- Business email detector service with ValidEmail2 (uses
`disposable_domain?` to avoid DNS lookups)
- Per-account batch job to process contacts for one account
- Orchestrator job to iterate all accounts
- Rake task: `bundle exec rake companies:backfill`

~~*NOTE*: I'm using a hard-coded approach to determine if something is a
"business" email by filtering out emails that are usually personal. I've
also added domains that are common to some of our customers' regions.
This should be simpler. I looked into `Valid_Email2` and I couldn't find
anything to dictate whether an email is a personal email or a business
one. I don't think the approach used in the frontend is valid here.~~
UPDATE: Using `email_provider_info` gem instead.


**Pending - Part 2 (separate PR):** Real-time company creation for new
contacts

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

```bash
# Run all new tests
bundle exec rspec spec/enterprise/services/companies/business_email_detector_service_spec.rb \\
                   spec/enterprise/jobs/migration/company_account_batch_job_spec.rb \\
                   spec/enterprise/jobs/migration/company_backfill_job_spec.rb

# Run RuboCop
bundle exec rubocop enterprise/app/services/companies/business_email_detector_service.rb \\
                     enterprise/app/jobs/migration/company_account_batch_job.rb \\
                     enterprise/app/jobs/migration/company_backfill_job.rb \\
                     lib/tasks/companies.rake
```

**Performance optimization:**
- Uses `disposable_domain?` instead of `disposable?` to avoid DNS MX
lookups (discovered via tcpdump analysis - `disposable?` was making
network calls for every email, causing 100x slowdown)

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>

* feat: Add company auto-association for contacts (CW-5726 Part 2) (#12711)

## Description

Implements real-time company auto-association for contacts based on
email domains. This is **Part 2** of the company model production
rollout (CW-5726).

**Task:**
- When a contact is created with a business email, automatically create
and associate a company from the email domain
- When a contact is updated with an email for the first time (email was
previously nil), associate with a company
- Preserve existing company associations when email changes to avoid
user confusion
- Skip free email providers and disposable domains

**Dependencies:**
⚠️ Requires PR #12657 (Part 1: Backfill migration) to be merged first

**Linear ticket:**
[CW-5726](https://linear.app/chatwoot/issue/CW-5726/company-model-setting-it-up-on-production)

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

- Service specs: Tests business email detection, company creation,
association logic, edge cases (existing companies, free emails, nil
emails)
- Integration specs: Tests full callback flow for contact create/update
scenarios
- All tests passing: 10 examples, 0 failures
- RuboCop: 0 offenses

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules (PR #12657 pending)

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>

* fix: Optimize Message search_data to prevent OpenSearch field explosion (#12786)

## Description

Refactored the `Message#search_data` method to prevent exceeding
OpenSearch's 1000 field limit during reindex operations.

**Problem:** The previous implementation serialized entire ActiveRecord
objects (Inbox, Sender, Conversation) with all their JSONB fields,
causing dynamic field explosion in OpenSearch. This resulted in
`Searchkick::ImportError` with "Limit of total fields [1000] has been
exceeded".

**Solution:** Whitelisted only necessary fields for search and
filtering, and flattened JSONB `custom_attributes` into key-value pair
arrays to prevent unbounded field creation.

Linked to: CW-5861

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [x] This change requires a documentation update

## How Has This Been Tested?

- Verified rubocop passes with no offenses
- Code review of search field usage from
`enterprise/app/services/enterprise/search_service.rb`
- Analyzed actual search queries to determine required indexed fields

**Still needed:**
- Full reindex test on staging/production environment
- Verify search functionality still works after reindex
- Confirm field count is under 1000 limit

## Changes Made

### Before
- Indexed 1000+ fields (entire AR objects with JSONB)
- `inbox` = full Inbox object (23+ fields + JSONB)
- `sender` = full Contact/User/AgentBot object (10+ fields + JSONB)
- `conversation` = full push_event_data
- Dynamic JSONB keys creating unlimited fields

### After
- ~35-40 controlled fields
- Whitelisted search fields: `content`, `attachment_transcribed_text`,
`email_subject`
- Filter fields: `account_id`, `inbox_id`, `conversation_id`,
`sender_id`, `sender_type`, etc.
- Flattened `custom_attributes`: `[{key, value, value_type}]` format
- Helper methods: `search_conversation_data`, `search_inbox_data`,
`search_sender_data`, `search_additional_data`

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

## Post-merge Steps

After merging, the following steps are required:

1. **Reindex all messages:**
   ```bash
   bundle exec rails runner "Message.reindex"
   ```

2. **Verify field count:**
   ```bash
   bundle exec rails runner "
     client = Searchkick.client
     index_name = Message.searchkick_index.name
     mapping = client.indices.get_mapping(index: index_name)
     fields = mapping.dig(index_name, 'mappings', 'properties')
     puts 'Total fields: ' + fields.keys.count.to_s
   "
   ```

3. **Test search functionality** to ensure queries still work as
expected

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>

* fix: Avoid introducing new attributes in search (#12791)

Fix `Limit of total fields [1000] has been exceeded`


https://linear.app/chatwoot/issue/CW-5861/searchkickimporterror-type-=-illegal-argument-exception-reason-=-limit#comment-6b6e41bd

* fix: Gate Sidekiq dequeue logger behind env (#12790)

## Summary
- wrap the dequeue middleware registration in a boolean env flag
- document the ENABLE_SIDEKIQ_DEQUEUE_LOGGER option in .env.example

* feat: Bulk delete for contacts (#12778)

Introduces a new bulk action `delete` for contacts

ref: https://github.com/chatwoot/chatwoot/pull/12763

## Screens

<img width="1492" height="973" alt="Screenshot 2025-10-31 at 6 27 21 PM"
src="https://github.com/user-attachments/assets/30dab1bb-2c2c-4168-9800-44e0eb5f8e3a"
/>
<img width="1492" height="985" alt="Screenshot 2025-10-31 at 6 27 32 PM"
src="https://github.com/user-attachments/assets/5be610c4-b19e-4614-a164-103b22337382"
/>

* fix: Video bubble click and play issue (#12764)

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* feat: Differentiate bot and user in the summary (#12801)

While generating the summary, use the appropriate sender type for the
message.

* fix: Invalid image URL issue in Help Center articles (#12806)

* feat: allow bots to handle campaigns when sender_id is nil (#12805)

* fix: Add empty line before signature in compose conversation editor (#12702)

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* feat: Enhance button interactions (#12738)

* fix: Remove the same account validation for whatsapp channels (#12811)

## Description

Modified the phone number validation in Whatsapp::ChannelCreationService
to check for duplicate phone numbers across ALL accounts, not just
within the current account.

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

- Added test coverage for cross-account phone number validation
- Using actual UI flow 
<img width="1493" height="532" alt="image"
src="https://github.com/user-attachments/assets/67d2bb99-2eb9-4115-8d56-449e4785e0d8"
/>


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

* feat: Update Captain navigation structure (#12761)

# Pull Request Template

## Description

This PR includes an update to the Captain navigation structure.

## Route Structure

```javascript
1. captain_assistants_responses_index    → /captain/:assistantId/faqs
2. captain_assistants_documents_index    → /captain/:assistantId/documents
3. captain_assistants_scenarios_index    → /captain/:assistantId/scenarios
4. captain_assistants_playground_index   → /captain/:assistantId/playground
5. captain_assistants_inboxes_index      → /captain/:assistantId/inboxes
6. captain_tools_index                   → /captain/tools
7. captain_assistants_settings_index     → /captain/:assistantId/settings
8. captain_assistants_guardrails_index   → /captain/:assistantId/settings/guardrails
9. captain_assistants_guidelines_index   → /captain/:assistantId/settings/guidelines
10. captain_assistants_index             → /captain/:navigationPath
```

**How it works:**

1. User clicks sidebar item → Routes to `captain_assistants_index` with
`navigationPath`
2. `AssistantsIndexPage` validates route and gets last active assistant,
if not redirects to assistant create page.
3. Routes to actual page: `/captain/:assistantId/:page`
4. Page loads with correct assistant context

Fixes
https://linear.app/chatwoot/issue/CW-5832/updating-captain-navigation

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>

* fix: Handle login when there are no accounts (#12816)

* chore: Update translations (#12794)

* chore(docs): Fix typos in some files (#12817)

This PR fixes typos in the file file using codespell.

* refactor: strategy pattern for mailbox conversation finding (#12766)

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* fix: Issue with processing variables in outgoing email content (#12799)

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>

* fix: hide pdf citations in captain faq responses (#12839)

* fix: Use contact_id instead of sender_id for Instagram message locks (#12841)

Previously, the lock key for Instagram used sender_id, which for echo
messages (outgoing) would be the account's own ID. This caused all
outgoing messages to compete for the same lock, creating a bottleneck
during bulk messaging.

The fix introduces contact_instagram_id method that correctly identifies
the contact's ID regardless of message direction:
- For echo messages (outgoing): uses recipient.id (the contact)
- For incoming messages: uses sender.id (the contact)

This ensures each conversation has a unique lock, allowing parallel
processing of webhooks while maintaining race condition protection
within individual conversations.

Fixes lock acquisition errors in Sidekiq when processing bulk Instagram
messages.

Fixes
https://linear.app/chatwoot/issue/CW-5931/p0-mutexapplicationjoblockacquisitionerror-failed-to-acquire-lock-for

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

* fix: label tags for contactable inboxes (#12838)

* chore: Improve captain layout (#12820)

* feat: allow selecting month range in overview reports (#12701)

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>

* fix: respect status parameter when creating articles via API (#12846)

## Description

The Articles API was ignoring the `status` parameter when creating new
articles. All articles were forced to be drafts due to a hardcoded
`@article.draft!` call in the controller, even when users explicitly
sent `status: 1` (published) in their API request.

This PR removes the hardcoded draft enforcement and allows the status
parameter to be respected while maintaining backward compatibility.

Fixes #12063

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Before:**
- API POST with `status: 1` → Created as draft (ignored parameter)
- API POST without status → Created as draft

**After:**
- API POST with `status: 1` → Created as published ✅
- API POST without status → Created as draft (backward compatible) ✅
- UI creates articles → Still creates as draft (UI doesn't send status)
✅

**Tests run:**
```bash
bundle exec rspec spec/controllers/api/v1/accounts/articles_controller_spec.rb
# 17 examples, 0 failures
```

Updated tests:
1. Changed 2 existing tests that were verifying the broken behavior
(expecting draft when published was sent)
2. Added new test to verify articles default to draft when status is not
provided
3. All existing tests pass, confirming backward compatibility

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes

Co-authored-by: Sojan Jose <sojan@pepalo.com>

* feat: allow querying reporting events via the API (#12832)

* feat(webhooks): add name to webhook (#12641)

## Description

When working with webhooks, it's easy to lose track of which URL is
which. Adding a `name` (optional) column to the webhook model is a
straight-forward solution to make it significantly easier to identify
webhooks.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

Model and controller specs, and also running in production over several
months without any issues.

| Before | After |
| --- | --- |
| <img width="949" height="990" alt="image copy 3"
src="https://github.com/user-attachments/assets/6b33c072-7d16-4a9c-a129-f9c0751299f5"
/> | <img width="806" height="941" alt="image"
src="https://github.com/user-attachments/assets/77f3cb3a-2eb0-41ac-95bf-d02915589690"
/> |
| <img width="1231" height="650" alt="image copy 2"
src="https://github.com/user-attachments/assets/583374af-96e0-4436-b026-4ce79b7f9321"
/> | <img width="1252" height="650" alt="image copy"
src="https://github.com/user-attachments/assets/aa81fb31-fd18-4e21-a40e-d8ab0dc76b4e"
/> |


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

* perf: speed up docker builds (#12859)

- Use separate keys to avoid cache overwrites across different
architecture builds


https://linear.app/chatwoot/issue/CW-5945/perf-speed-up-docker-builds

### 25 mins  ---> 5mins


## before

<img width="971" height="452" alt="image"
src="https://github.com/user-attachments/assets/535cebd6-6c16-48d1-a62d-ffb6f2fc9b08"
/>


## after
<img width="940" height="428" alt="image"
src="https://github.com/user-attachments/assets/359eb313-4bb5-4e0e-9492-a8ad48645159"
/>

* chore: Update missing places with new colors (#12862)

# Pull Request Template

## Description

This PR updates the colors in places that were missed during the color
update migration.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

* fix: Brand installation name not showing (#12861)

# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-5946/fix-brand-installation-name-issue-in-dyte

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

* fix: migrate from deprecated annotate gem to annotaterb (#12845)

## Description

The `annotate` gem has been deprecated and users are experiencing
annotation errors with the new Rails 7 `serialize` syntax. This PR
migrates to `annotaterb`, the actively maintained fork.

Users reported errors when running `make db`:
```
Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String  
Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array
```

This PR updates the Gemfile and rake configuration to use `annotaterb`
instead.

Fixes #11673

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Tested locally with the following steps:
1. Run `bundle install` - successfully installed annotaterb 4.20.0
2. Run `RAILS_ENV=development bundle exec rails db:chatwoot_prepare` -
completed without annotation errors
3. Run `RAILS_ENV=development bundle exec rails annotate_rb:models` -
successfully annotated all models including InstallationConfig
4. Verified InstallationConfig model annotations are present and correct

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [x] New and existing unit tests pass locally with my changes

* chore: disable worker MemoryHigh throttling in systemd unit (#12871)

- set MemoryHigh to infinity in deployment/chatwoot-worker.1.service so
the worker is throttled only by the existing
    MemoryMax hard limit
- prevents cgroup reclaim from slowing Sidekiq under transient spikes
while still keeping the hard stop at 1.5 GB

* chore: Update translations (#12818)

* fix: revert annotaterb migration due to persistent annotation errors (#12881)

## Description

This PR reverts the migration from the `annotate` gem to `annotaterb`
introduced in PR #12845. The annotation errors reported in #11673
persist with both gems, and the old `annotate` gem handles the errors
more gracefully by continuing to process other models instead of
crashing.

**Testing reveals both gems fail with the same underlying issue:**

**Old annotate gem (3.2.0):**
```
Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String
Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array
Model files unchanged.
```
(Logs error but continues processing)

**New annotaterb gem (4.20.0):**
```
❯ bundle exec annotaterb models
ruby/3.4.4/lib/ruby/gems/3.4.0/gems/reline-0.3.6/lib/reline/terminfo.rb:2: warning: ruby/3.4.4/lib/ruby/3.4.0/fiddle.rb was loaded from the standard library, but will no longer be part of the default gems starting from Ruby 3.5.0.
You can add fiddle to your Gemfile or gemspec to silence this warning.
Also please contact the author of reline-0.3.6 to request adding fiddle into its gemspec.
Annotating models
bundler: failed to load command: annotaterb (ruby/3.4.4/bin/annotaterb)
ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#_native_parse': no implicit conversion of Hash into String (TypeError)

      _native_parse @handler, yaml, path
                    ^^^^^^^^^^^^^^^^^^^^
        from ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#parse'
        from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:457:in 'Psych.parse_stream'
        from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:401:in 'Psych.parse'
        from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:325:in 'Psych.safe_load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/yaml_column.rb:37:in 'ActiveRecord::Coders::YAMLColumn::SafeCoder#load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/column_serializer.rb:37:in 'ActiveRecord::Coders::ColumnSerializer#load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/type/serialized.rb:22:in 'ActiveRecord::Type::Serialized#deserialize'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:175:in 'ActiveModel::Attribute::FromDatabase#type_cast'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:43:in 'ActiveModel::Attribute#value'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'block in ActiveModel::AttributeSet#to_hash'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'block in Enumerable#index_with'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Array#each'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Enumerable#index_with'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'ActiveModel::AttributeSet#to_hash'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/model_schema.rb:499:in 'ActiveRecord::ModelSchema::ClassMethods#column_defaults'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:68:in 'AnnotateRb::ModelAnnotator::ModelWrapper#column_defaults'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:139:in 'block in AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'Array#map'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/column_annotation/annotation_builder.rb:15:in 'AnnotateRb::ModelAnnotator::ColumnAnnotation::AnnotationBuilder#build'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:52:in 'block in AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'Array#map'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:26:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#body'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:35:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#build'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:71:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder#build'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:43:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#build_instructions_for_file'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:17:in 'block in AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'Array#map'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:21:in 'AnnotateRb::ModelAnnotator::Annotator#do_annotations'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:8:in 'AnnotateRb::ModelAnnotator::Annotator.do_annotations'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/commands/annotate_models.rb:17:in 'AnnotateRb::Commands::AnnotateModels#call'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:38:in 'AnnotateRb::Runner#run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:11:in 'AnnotateRb::Runner.run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/exe/annotaterb:18:in '<top (required)>'
        from ruby/3.4.4/bin/annotaterb:25:in 'Kernel#load'
        from ruby/3.4.4/bin/annotaterb:25:in '<top (required)>'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Kernel.load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Bundler::CLI::Exec#kernel_load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:23:in 'Bundler::CLI::Exec#run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:455:in 'Bundler::CLI#exec'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/command.rb:28:in 'Bundler::Thor::Command#run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in 'Bundler::Thor::Invocation#invoke_command'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor.rb:527:in 'Bundler::Thor.dispatch'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:35:in 'Bundler::CLI.dispatch'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/base.rb:584:in 'Bundler::Thor::Base::ClassMethods#start'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:29:in 'Bundler::CLI.start'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:28:in 'block in <top (required)>'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/friendly_errors.rb:117:in 'Bundler.with_friendly_errors'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:20:in '<top (required)>'
        from ruby/3.4.4/bin/bundle:25:in 'Kernel#load'
        from ruby/3.4.4/bin/bundle:25:in '<main>'


```
(Crashes immediately, stops all processing)

**Root cause:** The `InstallationConfig` model uses YAML serialization
(`serialize :serialized_value, coder: YAML`) on a JSONB database column.
When annotation tools read column defaults, PostgreSQL returns JSONB as
a Hash, but YAML expects a String, causing the type error.

The migration to annotaterb doesn't solve the problem - both gems
encounter the same error. The old gem is preferable as it continues
working despite the error.

Reverts #12845
Related to #11673

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. Reverted commit 559d1b657
2. Ran `bundle install` to reinstall annotate gem v3.2.0
3. Ran `RAILS_ENV=development bundle exec annotate` 
- Result: Logs errors for InstallationConfig but completes successfully
4. Re-applied the annotaterb changes and tested `bundle exec annotaterb
models`
   - Result: Crashes with full stack trace and stops processing

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [x] New and existing unit tests pass locally with my changes


---
*Edited to truncate environment-specific info from error dump*

* chore: Hide assistant switcher on paywall screen (#12875)

* feat: Assignment service (v2) (#12320)

## Linear Link

 
## Description

This PR introduces a new robust auto-assignment system for conversations
in Chatwoot. The system replaces the existing round-robin assignment
with a more sophisticated service-based architecture that supports
multiple assignment strategies, rate limiting, and Enterprise features
like capacity-based assignment and balanced distribution.

## Type of change

- [ ] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

- Unit test cases
- Test conversations getting assigned on status change to open
- Test the job directly via rails console

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

<!-- CURSOR_SUMMARY -->
---

> [!NOTE]
> Adds a new service-based auto-assignment system with scheduled jobs,
rate limiting, enterprise capacity/balanced selection, and wiring via
inbox/handler; includes Redis helpers and comprehensive tests.
> 
> - **Auto-assignment v2 (core services)**:
> - Add `AutoAssignment::AssignmentService` with bulk assignment,
configurable conversation priority, RR selection, and per-agent rate
limiting via `AutoAssignment::RateLimiter`.
>   - Add `AutoAssignment::RoundRobinSelector` for agent selection.
> - **Jobs & scheduling**:
> - Add `AutoAssignment::AssignmentJob` (per-inbox bulk assign;
env-based limit) and `AutoAssignment::PeriodicAssignmentJob` (batch over
accounts/inboxes).
> - Schedule periodic run in `config/schedule.yml`
(`periodic_assignment_job`).
> - **Model/concerns wiring**:
> - Include `InboxAgentAvailability` in `Inbox`; add
`Inbox#auto_assignment_v2_enabled?`.
> - Update `AutoAssignmentHandler` to trigger v2 job when
`auto_assignment_v2_enabled?`, else fallback to legacy.
> - **Enterprise extensions**:
> - Add `Enterprise::InboxAgentAvailability` (capacity-aware filtering)
and `Enterprise::Concerns::Inbox` association `inbox_capacity_limits`.
> - Extend service via `Enterprise::AutoAssignment::AssignmentService`
(policy-driven config, capacity filtering, exclusion rules) and add
selectors/services: `BalancedSelector`, `CapacityService`.
> - **Infrastructure**:
> - Enhance `Redis::Alfred` with `expire`, key scan/count, and extended
ZSET helpers (`zadd`, `zcount`, `zcard`, `zrangebyscore`).
> - **Tests**:
> - Add specs for jobs, core service, rate limiter, RR selector, and
enterprise features (capacity, balanced selection, exclusions).
> 
> <sup>Written by [Cursor
Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit
0ebe187c8aea73765b0122a44b18d6f465c2477f. This will update automatically
on new commits. Configure
[here](https://cursor.com/dashboard?tab=bugbot).</sup>
<!-- /CURSOR_SUMMARY -->

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* fix: Change contact_inboxes.source_id to text column (#12882)

## Description

Fixes CW-5961 where IMAP email processing failed with
`ActiveRecord::RecordInvalid: Validation failed: Source is too long
(maximum is 255 characters)` error.

This changes the `contact_inboxes.source_id` column from `string` (255
character limit) to `text` (unlimited) to accommodate long email message
IDs that were causing validation failures.

Fixes CW-5961

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

- Added spec test validating `source_id` values longer than 255
characters (300 chars)
- All existing `contact_inbox_spec.rb` tests pass (7 examples, 0
failures)
- Migration applied successfully with reversible up/down methods
- Verified `source_id` column type changed to `text` with `null: false`
constraint preserved

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes

* feat: allow configuring attachment upload limit (#12835)

## Summary
- add a configurable MAXIMUM_FILE_UPLOAD_SIZE installation setting and
surface it through super admin and global config payloads
- apply the configurable limit to attachment validations and shared
upload helpers on dashboard and widget
- introduce a reusable helper with unit tests for parsing the limit and
extend attachment specs for configurability


------
[Codex
Task](https://chatgpt.com/codex/tasks/task_e_6912644786b08326bc8dee9401af6d0a)

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>

* feat: Customizable webhook timeout configuration (#12777)

## Summary
- Ability to configure the webhook timeout for Chatwoot self hosted
installations

fixes: https://github.com/chatwoot/chatwoot/issues/12754

* feat: Control the allowed login methods via Super Admin (#12892)

- Control the allowed authentication methods for a chatwoot installation
via super admin configs. [SAML, Google Auth etc]
------
[Codex
Task](https://chatgpt.com/codex/tasks/task_e_6917d503b6e48326a261672c1de91462)

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* chore: Update translations (#12876)

* feat: Backend - Companies API endpoint with pagination and search (#12840)

## Description

Adds API endpoint to list companies with pagination, search, and
sorting.

Fixes
https://linear.app/chatwoot/issue/CW-5930/add-backend-routes-to-get-companies-result
Parent issue:
https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

Added comprehensive specs to
`spec/enterprise/controllers/api/v1/accounts/companies_controller_spec.rb`:
- Pagination (25 per page, multiple pages)
- Search by name and domain (case-insensitive)
- Counter cache for contacts_count
- Account scoping
- Authorization

To reproduce:
```bash
bundle exec rspec spec/enterprise/controllers/api/v1/accounts/companies_controller_spec.rb
bundle exec rubocop enterprise/app/controllers/api/v1/accounts/companies_controller.rb
```

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>

* feat: Companies page (#12842)

# Pull Request Template

## Description

This PR introduces a new Companies section in the Chatwoot dashboard. It
lists all companies associated with the account and includes features
such as **search**, **sorting**, and **pagination** to enable easier
navigation and efficient management.

Fixes
https://linear.app/chatwoot/issue/CW-5928/add-companies-tab-to-dashboard

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshot
<img width="1619" height="1200" alt="image"
src="https://github.com/user-attachments/assets/21f0a666-c3d6-4dec-bd02-1e38e0cd9542"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* feat: Add Amazon SES inbound email support (#12893)

## Summary
- add AWS ActionMailbox SES gems
- document SES as incoming email provider
- note SES option in configuration

## Testing
- `bundle exec rubocop config/initializers/mailer.rb
config/environments/production.rb Gemfile`


------
[Codex
Task](https://chatgpt.com/codex/tasks/task_e_68bbb7d482288326b8f04bb795af0322)

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>

* feat: hide email forwarding address if INBOUND_EMAIL_DOMAIN is not configured (#12768)

#### Summary

- Improved email inbox setup flow to handle cases where inbound email
forwarding is not configured on the installation
- Added conditional display of email forwarding address based on
MAILER_INBOUND_EMAIL_DOMAIN environment variable availability
- Enhanced user messaging to guide users toward configuring SMTP/IMAP
settings when forwarding is unavailable

#### Changes

**Backend (app/views/api/v1/models/_inbox.json.jbuilder)**
- Added forwarding_enabled boolean flag to inbox API response based on
MAILER_INBOUND_EMAIL_DOMAIN presence
- Made forward_to_email conditional - only included when forwarding is
enabled

  **Frontend - Inbox Creation Flow**
- Created new EmailInboxFinish.vue component to handle email inbox setup
completion
  - Shows different messages based on whether forwarding is enabled:
- With forwarding: displays forwarding address and encourages SMTP/IMAP
configuration
- Without forwarding: warns that SMTP/IMAP configuration is required for
emails to be processed
- Added link to configuration page for easy access to SMTP/IMAP settings

<img width="988" height="312" alt="Screenshot 2025-11-18 at 3 27 27 PM"
src="https://github.com/user-attachments/assets/928aff78-df73-49fa-9a26-dbbd1297b26a"
/>

<img width="765" height="489" alt="Screenshot 2025-11-18 at 3 24 46 PM"
src="https://github.com/user-attachments/assets/6a182c7d-087f-4e88-92a5-30f147a567a7"
/>


Fixes
https://linear.app/chatwoot/issue/CW-5881/hide-forwaring-email-section-if-inbound-email-domain-is-not-configured


## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

- Tested locally

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>

* feat: APIs to assign agents_bots as assignee in conversations (#12836)

## Summary
- add an assignee_agent_bot_id column as an initital step to prototype
this before fully switching to polymorphic assignee
- update assignment APIs and conversation list / show endpoints to
reflect assignee as agent bot
- ensure webhook payloads contains agent bot assignee


[Codex
Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f)

---------

Co-authored-by: Pranav <pranav@chatwoot.com>

* Bump version to 4.8.0

* chore: remove migration

---------

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Chatwoot Bot <92152627+chatwoot-bot@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
Co-authored-by: Muhsin <muhsinkeramam@gmail.com>
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com>
Co-authored-by: Lê Nam Khánh <55955273+khanhkhanhlele@users.noreply.github.com>
2025-11-19 16:25:58 -03:00

978 lines
44 KiB
JSON
Raw Blame History

This file contains ambiguous Unicode characters

This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.

{
"INTEGRATION_SETTINGS": {
"SHOPIFY": {
"DELETE": {
"TITLE": "Delete Shopify Integration",
"MESSAGE": "Are you sure you want to delete the Shopify integration?"
},
"STORE_URL": {
"TITLE": "Connect Shopify Store",
"LABEL": "Store URL",
"PLACEHOLDER": "your-store.myshopify.com",
"HELP": "Enter your Shopify store's myshopify.com URL",
"CANCEL": "Atcelt",
"SUBMIT": "Connect Store"
},
"ERROR": "There was an error connecting to Shopify. Please try again or contact support if the issue persists."
},
"HEADER": "Integrācijas",
"DESCRIPTION": "Chatwoot integrējas ar vairākiem rīkiem un pakalpojumiem, lai uzlabotu jūsu komandas efektivitāti. Izpētiet tālāk esošo sarakstu, lai konfigurētu savas iecienītākās lietotnes.",
"LEARN_MORE": "Uzzināt vairāk par integrācijām",
"LOADING": "Integrāciju iegūšana",
"CAPTAIN": {
"DISABLED": "Captain jūsu kontā nav iespējots.",
"CLICK_HERE_TO_CONFIGURE": "Noklikšķiniet šeit, lai konfigurētu",
"LOADING_CONSOLE": "Notiek Captain konsoles ielāde...",
"FAILED_TO_LOAD_CONSOLE": "Neizdevās ielādēt Captain konsoli. Lūdzu, mēģiniet vēlreiz."
},
"WEBHOOK": {
"SUBSCRIBED_EVENTS": "Abonētie Notikumi",
"LEARN_MORE": "Uzzināt vairāk par webhooks",
"FORM": {
"CANCEL": "Atcelt",
"DESC": "Webhook notikumi sniedz Jums reāllaika informāciju par to, kas notiek jūsu Chatwoot kontā. Lūdzu, ievadiet derīgu URL, lai nokonfigurētu atzvanīšanu.",
"SUBSCRIPTIONS": {
"LABEL": "Notikumi",
"EVENTS": {
"CONVERSATION_CREATED": "Saruna izveidota",
"CONVERSATION_STATUS_CHANGED": "Sarunas Statuss Mainīts",
"CONVERSATION_UPDATED": "Saruna Atjaunināta",
"MESSAGE_CREATED": "Ziņojums izveidots",
"MESSAGE_UPDATED": "Ziņojums atjaunināts",
"WEBWIDGET_TRIGGERED": "Lietotājs atvēra tiešsaistes tērzēšanas logrīku",
"CONTACT_CREATED": "Kontaktpersona izveidota",
"CONTACT_UPDATED": "Kontaktpersona atjaunināta",
"CONVERSATION_TYPING_ON": "Conversation Typing On",
"CONVERSATION_TYPING_OFF": "Conversation Typing Off"
}
},
"NAME": {
"LABEL": "Webhook Name",
"PLACEHOLDER": "Enter the name of the webhook"
},
"END_POINT": {
"LABEL": "Webhook URL",
"PLACEHOLDER": "Piemēram: {webhookExampleURL}",
"ERROR": "Lūdzu, ievadiet derīgu URL"
},
"EDIT_SUBMIT": "Atjaunināt webhook",
"ADD_SUBMIT": "Izveidot webhook"
},
"TITLE": "Webhook",
"CONFIGURE": "Konfigurēt",
"HEADER": "Webhook iestatījumi",
"HEADER_BTN_TXT": "Pievienot jaunu webhook",
"LOADING": "Notiek pievienoto webhook iegūšana",
"SEARCH_404": "Šim vaicājumam nav atbilstošu vienumu",
"SIDEBAR_TXT": "<p><b>Webhook</b> </p> <p>Webhook ir HTTP atzvani, kurus var definēt katram kontam. Tos aktivizē tādi notikumi kā ziņojumu izveide pakalpojumā Chatwoot. Šim kontam varat izveidot vairāk nekā vienu webhook. <br /><br /> Lai izveidotu <b>webhook</b>, noklikšķiniet uz <b>Pievienot jaunu webhook</b> pogas. Jūs varat arī noņemt jebkuru esošo webhook, noklikšķinot uz pogas Dzēst.</p>",
"LIST": {
"404": "Šim kontam nav nokonfigurēts neviens webhook.",
"TITLE": "Pārvaldīt webhook",
"TABLE_HEADER": {
"WEBHOOK_ENDPOINT": "Webhook galapunkts",
"ACTIONS": "Darbības"
}
},
"EDIT": {
"BUTTON_TEXT": "Rediģēt",
"TITLE": "Rediģēt webhook",
"API": {
"SUCCESS_MESSAGE": "Webhook konfigurācija ir veiksmīgi atjaunināta",
"ERROR_MESSAGE": "Nevar izveidot savienojumu ar Woot serveri. Lūdzu, vēlāk pamēģiniet vēlreiz"
}
},
"ADD": {
"CANCEL": "Atcelt",
"TITLE": "Pievienot jaunu webhook",
"API": {
"SUCCESS_MESSAGE": "Webhook konfigurācija ir veiksmīgi pievienota",
"ERROR_MESSAGE": "Nevar izveidot savienojumu ar Woot serveri. Lūdzu, vēlāk pamēģiniet vēlreiz"
}
},
"DELETE": {
"BUTTON_TEXT": "Dzēst",
"API": {
"SUCCESS_MESSAGE": "Webhook ir veiksmīgi izdzēsts",
"ERROR_MESSAGE": "Nevar izveidot savienojumu ar Woot serveri. Lūdzu, vēlāk pamēģiniet vēlreiz"
},
"CONFIRM": {
"TITLE": "Apstiprināt Dzēšanu",
"MESSAGE": "Vai tiešām vēlaties izdzēst webhook? ({webhookURL})",
"YES": "Jā, Dzēst ",
"NO": "Nē, Paturēt"
}
}
},
"SLACK": {
"DELETE": "Dzēst",
"DELETE_CONFIRMATION": {
"TITLE": "Dzēst integrāciju",
"MESSAGE": "Vai tiešām vēlaties dzēst integrāciju? To darot, tiks zaudēta piekļuve sarunām Jūsu Slack workspace."
},
"HELP_TEXT": {
"TITLE": "Kā izmantot Slack integrāciju?",
"BODY": "Izmantojot šo integrāciju, visas jūsu ienākošās sarunas tiks sinhronizētas ar kanālu ***{selectedChannelName}*** jūsu Slack darbvietā. Jūs varat pārvaldīt visas savas klientu sarunas tieši kanālā un nekad nepalaist garām nevienu ziņojumu.\n\nŠādas ir galvenās integrācijas īpašības:\n\n**Atbldēt uz sarunām no Slack:** Lai atbildētu uz sarunu ***{selectedChannelName}*** Slack kanālā, uzrakstiet savu ziņojumu un nosūtiet to kā pavedienu. Šādi tiks izveidota atbilde klientam, izmantojot Chatwoot.\n\n**Izveidot privātas piezīmes:** ja vēlaties izveidot privātas piezīmes, nevis atbildes, sāciet ziņojumu ar ***`note:`***. Tas nodrošina, ka jūsu ziņojums ir privāts un nebūs redzams klientam.\n\n**Saistīt aģenta profilu:** ja personai, kas atbildēja Slack, ir Chatwoot aģenta profils ar to pašu e-pasta adresi, atbildes tiks automātiski saistītas ar šo aģenta profilu. Tas nozīmē, ka varat viegli izsekot kurš ko teica un kad. No otras puses, ja atbildētājam nav saistīta aģenta profila, atbildes klientam tiks rādītas no robotprogrammatūras profila.",
"SELECTED": "izvēlēts"
},
"SELECT_CHANNEL": {
"OPTION_LABEL": "Izvēlēties kanālu",
"UPDATE": "Atjaunināt",
"BUTTON_TEXT": "Pievienot kanālu",
"DESCRIPTION": "Jūsu Slack workspace tagad ir saistīta ar Chatwoot, taču integrācija pašlaik ir neaktīva. Lai aktivizētu integrāciju un savienotu kanālu ar Chatwoot, lūdzu, noklikšķiniet uz tālāk esošās pogas.\n\n**Piezīme:** Ja mēģinat izveidot savienojumu ar privātu kanālu, pirms turpināt šo darbību, pievienojiet lietotni Chatwoot Slack kanālam.",
"ATTENTION_REQUIRED": "Nepieciešama uzmanība",
"EXPIRED": "Jūsu Slack integrācijas derīguma termiņš ir beidzies. Lai turpinātu saņemt ziņojumus pakalpojumā Slack, lūdzu, izdzēsiet integrāciju un vēlreiz pievienojiet savu workspace."
},
"UPDATE_ERROR": "Atjauninot integrāciju radās kļūda. Lūdzu, mēģiniet vēlreiz",
"UPDATE_SUCCESS": "Kanāls ir veiksmīgi pievienots",
"FAILED_TO_FETCH_CHANNELS": "Ienesot kanālus no Slack radās kļūda. Lūdzu, mēģiniet vēlreiz"
},
"DYTE": {
"CLICK_HERE_TO_JOIN": "Noklikšķiniet šeit, lai pievienotos",
"LEAVE_THE_ROOM": "Iziet no istabas",
"START_VIDEO_CALL_HELP_TEXT": "Sākt jaunu videozvanu ar klientu",
"JOIN_ERROR": "Pievienojoties zvanam, radās kļūda. Lūdzu, mēģiniet vēlreiz",
"CREATE_ERROR": "Veidojot sapulces saiti, radās kļūda. Lūdzu, mēģiniet vēlreiz"
},
"OPEN_AI": {
"AI_ASSIST": "AI Palīgs",
"WITH_AI": " {option} ar AI ",
"OPTIONS": {
"REPLY_SUGGESTION": "Atbildes Ieteikums",
"SUMMARIZE": "Apkopot",
"REPHRASE": "Uzlabot Rakstību",
"FIX_SPELLING_GRAMMAR": "Izlabot Pareizrakstību un Gramatiku",
"SHORTEN": "Saīsināt",
"EXPAND": "Izvērst",
"MAKE_FRIENDLY": "Mainīt ziņojuma toni uz draudzīgu",
"MAKE_FORMAL": "Izmantot formālu toni",
"SIMPLIFY": "Vienkāršot"
},
"ASSISTANCE_MODAL": {
"DRAFT_TITLE": "Melnraksta saturs",
"GENERATED_TITLE": "Ģenerētais saturs",
"AI_WRITING": "AI raksta",
"BUTTONS": {
"APPLY": "Izmantot šo ieteikumu",
"CANCEL": "Atcelt"
}
},
"CTA_MODAL": {
"TITLE": "Integrēt ar OpenAI",
"DESC": "Ievietot uzlabotās AI funkcijas savā informācijas panelī, izmantojot OpenAI GPT modeļus. Lai sāktu, ievadiet sava OpenAI konta API atslēgu.",
"KEY_PLACEHOLDER": "Ievadiet savu OpenAI API atslēgu",
"BUTTONS": {
"NEED_HELP": "Nepieciešama palīdzība?",
"DISMISS": "Atcelt",
"FINISH": "Pabeigt Iestatīšanu"
},
"DISMISS_MESSAGE": "OpenAI integrāciju varat iestatīt vēlāk, kad vien vēlaties.",
"SUCCESS_MESSAGE": "OpenAI integrācija iestatīta veiksmīgi"
},
"TITLE": "Uzlabot ar AI",
"SUMMARY_TITLE": "Kopsavilkums ar AI",
"REPLY_TITLE": "Atbildes rekomendācija ar AI",
"SUBTITLE": "Izmantojot AI, tiks ģenerēta uzlabota atbilde, pamatojoties uz jūsu pašreizējo melnrakstu.",
"TONE": {
"TITLE": "Tonis",
"OPTIONS": {
"PROFESSIONAL": "Profesionāls",
"FRIENDLY": "Draudzīgs"
}
},
"BUTTONS": {
"GENERATE": "Ģenerēt",
"GENERATING": "Notiek ģenerēšana...",
"CANCEL": "Atcelt"
},
"GENERATE_ERROR": "Apstrādājot saturu radās kļūda. Lūdzu, pārbaudiet savu OpenAI API atslēgu un mēģiniet vēlreiz"
},
"DELETE": {
"BUTTON_TEXT": "Dzēst",
"API": {
"SUCCESS_MESSAGE": "Integrācija ir veiksmīgi izdzēsta"
}
},
"CONNECT": {
"BUTTON_TEXT": "Savienot"
},
"DASHBOARD_APPS": {
"TITLE": "Informācijas paneļa lietotnes",
"HEADER_BTN_TXT": "Pievienot jaunu informācijas paneļa lietotni",
"SIDEBAR_TXT": "<p><b>Informācijas Paneļa Lietotnes</b></p><p>Informācijas paneļa lietotnes ļauj organizācijām iegult lietojumprogrammu Chatwoot informācijas panelī, lai nodrošinātu kontekstu klientu atbalsta aģentiem. Šī funkcija ļauj Jums izveidot lietojumprogrammu neatkarīgi un iegult to informācijas panelī, lai sniegtu informāciju par lietotāju, viņu pasūtījumiem vai viņu iepriekšējo maksājumu vēsturi.</p><p>Kad iegulsiet lietojumprogrammu, izmantojot Chatwoot informācijas paneli, Jūsu lietojumprogramma iegūs sarunas un kontaktpersonas kontekstu kā loga notikumu. Ieviesiet savā lapā ziņojuma notikuma uztvērēju, lai saņemtu kontekstu.</p><p>Lai pievienotu jaunu informācijas paneļa lietotni, noklikšķiniet uz pogas 'Pievienot jaunu informācijas paneļa lietotni'.</p>",
"DESCRIPTION": "Informācijas paneļa lietotnes ļauj organizācijām iegult lietojumprogrammu informācijas panelī, lai nodrošinātu kontekstu klientu atbalsta aģentiem. Šī funkcija ļauj Jums neatkarīgi izveidot lietojumprogrammu un iegult to, lai sniegtu informāciju par lietotāju, viņu pasūtījumiem vai iepriekšējo maksājumu vēsturi.",
"LEARN_MORE": "Uzzināt vairāk par Informācijas paneļa Lietotnēm",
"LIST": {
"404": "Šajā kontā vēl nav nokonfigurēta neviena informācijas paneļa lietotne",
"LOADING": "Notiek informācijas paneļa lietotņu iegūšana...",
"TABLE_HEADER": {
"NAME": "Nosaukums",
"ENDPOINT": "Endpoint"
},
"EDIT_TOOLTIP": "Rediģēt lietotni",
"DELETE_TOOLTIP": "Dzēst lietotni"
},
"FORM": {
"TITLE_LABEL": "Nosaukums",
"TITLE_PLACEHOLDER": "Ievadiet informācijas paneļa lietotnes nosaukumu",
"TITLE_ERROR": "Informācijas paneļa lietotnei ir jānorāda nosaukums",
"URL_LABEL": "Endpoint",
"URL_PLACEHOLDER": "Ievadiet endpoint URL, kurā tiek mitināta jūsu lietotne",
"URL_ERROR": "Nepieciešams derīgs URL"
},
"CREATE": {
"HEADER": "Pievienot jaunu informācijas paneļa lietotni",
"FORM_SUBMIT": "Iesniegt",
"FORM_CANCEL": "Atcelt",
"API_SUCCESS": "Informācijas paneļa lietotne ir veiksmīgi nokonfigurēta",
"API_ERROR": "Mēs nevarējām izveidot lietotni. Lūdzu, vēlāk pamēģiniet vēlreiz"
},
"UPDATE": {
"HEADER": "Rediģēt informācijas paneļa lietotni",
"FORM_SUBMIT": "Atjaunināt",
"FORM_CANCEL": "Atcelt",
"API_SUCCESS": "Informācijas paneļa lietotne ir veiksmīgi atjaunināta",
"API_ERROR": "Mēs nevarējām atjaunināt lietotni. Lūdzu, vēlāk pamēģiniet vēlreiz"
},
"DELETE": {
"CONFIRM_YES": "Jā, dzēst",
"CONFIRM_NO": "Nē, paturēt",
"TITLE": "Apstipriniet dzēšanu",
"MESSAGE": "Vai tiešām vēlaties izdzēst lietotni - {appName}?",
"API_SUCCESS": "Informācijas paneļa lietotne ir veiksmīgi izdzēsta",
"API_ERROR": "Mēs nevarējām izdzēst lietotni. Lūdzu, vēlāk pamēģiniet vēlreiz"
}
},
"LINEAR": {
"ADD_OR_LINK_BUTTON": "Izveidot/Saistīt lineāru problēmu",
"LOADING": "Notiek lineāru problēmu iegūšana...",
"LOADING_ERROR": "Lineāru problēmu iegūšanas laikā radās kļūda. Lūdzu, mēģiniet vēlreiz",
"CREATE": "Izveidot",
"LINK": {
"SEARCH": "Meklēt problēmas",
"SELECT": "Izvēlieties problēmu",
"TITLE": "Saite",
"EMPTY_LIST": "Netika atrasta neviena lineāra problēma",
"LOADING": "Notiek ielāde",
"ERROR": "Lineāru problēmu iegūšanas laikā radās kļūda. Lūdzu, mēģiniet vēlreiz",
"LINK_SUCCESS": "Problēma ir veiksmīgi sasaistīta",
"LINK_ERROR": "Sasaistot problēmu radās kļūda. Lūdzu, mēģiniet vēlreiz",
"LINK_TITLE": "Saruna (#{conversationId}) ar {name}"
},
"ADD_OR_LINK": {
"TITLE": "Izveidot/saistīt lineāru problēmu",
"DESCRIPTION": "Izveidot lineārus jautājumus no sarunām, vai saistīt esošos netraucētai izsekošanai.",
"FORM": {
"TITLE": {
"LABEL": "Nosaukums",
"PLACEHOLDER": "Ievadiet virsrakstu",
"REQUIRED_ERROR": "Nepieciešams nosaukums"
},
"DESCRIPTION": {
"LABEL": "Apraksts",
"PLACEHOLDER": "Ievadiet aprakstu"
},
"TEAM": {
"LABEL": "Komanda",
"PLACEHOLDER": "Izvēlieties komandu",
"SEARCH": "Meklēt komandu",
"REQUIRED_ERROR": "Nepieciešama komanda"
},
"ASSIGNEE": {
"LABEL": "Uzdevuma saņēmējs",
"PLACEHOLDER": "Izvēlēties pilnvaroto",
"SEARCH": "Meklēt pilnvaroto"
},
"PRIORITY": {
"LABEL": "Prioritāte",
"PLACEHOLDER": "Izvēlieties prioritāti",
"SEARCH": "Meklēt prioritāti"
},
"LABEL": {
"LABEL": "Etiķete",
"PLACEHOLDER": "Izvēlēties etiķeti",
"SEARCH": "Meklēt etiķeti"
},
"STATUS": {
"LABEL": "Statuss",
"PLACEHOLDER": "Izvēlēties statusu",
"SEARCH": "Meklēt statusu"
},
"PROJECT": {
"LABEL": "Projekts",
"PLACEHOLDER": "Izvēlēties projektu",
"SEARCH": "Meklēt projektu"
}
},
"CREATE": "Izveidot",
"CANCEL": "Atcelt",
"CREATE_SUCCESS": "Problēma ir veiksmīgi izveidota",
"CREATE_ERROR": "Veidojot problēmu radās kļūda. Lūdzu, mēģiniet vēlreiz",
"LOADING_TEAM_ERROR": "Ienesot komandas radās kļūda. Lūdzu, mēģiniet vēlreiz",
"LOADING_TEAM_ENTITIES_ERROR": "Ienesot komandas entītijas radās kļūda. Lūdzu, mēģiniet vēlreiz"
},
"ISSUE": {
"STATUS": "Statuss",
"PRIORITY": "Prioritāte",
"ASSIGNEE": "Uzdevuma saņēmējs",
"LABELS": "Etiķetes",
"CREATED_AT": "Izveidots {createdAt}"
},
"UNLINK": {
"TITLE": "Atsaistīt",
"SUCCESS": "Problēma ir veiksmīgi atsaistīta",
"ERROR": "Atsaistot jautājumu radās kļūda. Lūdzu, mēģiniet vēlreiz"
},
"NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Vai tiešām vēlaties dzēst integrāciju?",
"MESSAGE": "Vai tiešām vēlaties dzēst integrāciju?",
"CONFIRM": "Jā, dzēst",
"CANCEL": "Atcelt"
},
"CTA": {
"TITLE": "Connect to Linear",
"AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
"DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
"BUTTON_TEXT": "Connect Linear workspace"
}
},
"NOTION": {
"DELETE": {
"TITLE": "Are you sure you want to delete the Notion integration?",
"MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.",
"CONFIRM": "Jā, dzēst",
"CANCEL": "Atcelt"
}
}
},
"CAPTAIN": {
"NAME": "Kapteinis",
"HEADER_KNOW_MORE": "Know more",
"ASSISTANT_SWITCHER": {
"ASSISTANTS": "Asistenti",
"SWITCH_ASSISTANT": "Switch between assistants",
"NEW_ASSISTANT": "Create Assistant",
"EMPTY_LIST": "No assistants found, please create one to get started"
},
"COPILOT": {
"TITLE": "Kopilots",
"TRY_THESE_PROMPTS": "Pamēģiniet",
"PANEL_TITLE": "Get started with Copilot",
"KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Sūtīt ziņojumu...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Kapteinis domā",
"YOU": "Jūs",
"USE": "Izmantot šo",
"RESET": "Atiestatīt",
"SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Izvēlēties Asistentu",
"PROMPTS": {
"SUMMARIZE": {
"LABEL": "Summarize this conversation",
"CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
},
"SUGGEST": {
"LABEL": "Suggest an answer",
"CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
},
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
},
"HIGH_PRIORITY": {
"LABEL": "High priority conversations",
"CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
},
"LIST_CONTACTS": {
"LABEL": "List contacts",
"CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
"PLAYGROUND": {
"USER": "Jūs",
"ASSISTANT": "Asistents",
"MESSAGE_PLACEHOLDER": "Rakstiet savu ziņojumu...",
"HEADER": "Playground",
"DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
"CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
},
"PAYWALL": {
"TITLE": "Modernizējiet abonementu, lai izmantotu Captain AI",
"AVAILABLE_ON": "Captain nav pieejams bezmaksas abonementā.",
"UPGRADE_PROMPT": "Modernizējiet savu abonementu, lai iegūtu piekļuvi viruālajiem asistentiem un copilot.",
"UPGRADE_NOW": "Pāriet uz maksas versiju tagad",
"CANCEL_ANYTIME": "Jūs varat jebkurā laikā mainīt vai atcelt savu versiju"
},
"ENTERPRISE_PAYWALL": {
"UPGRADE_PROMPT": "Modernizējiet savu abonementu, lai iegūtu piekļuvi viruālajiem asistentiem un copilot.",
"ASK_ADMIN": "Lai pārietu uz maksas versiju, lūdzu sazinieties ar savu administratoru."
},
"BANNER": {
"RESPONSES": "Jūs esat izmantojis vairāk kā 80% no sava atbilžu ierobežojuma. Lai turpinātu izmantot Captain AI, lūdzu, atjauniniet abonementu.",
"DOCUMENTS": "Sasniegts dokumentu limits. Atjauniniet abonementu, lai turpinātu izmantot Captain AI."
},
"FORM": {
"CANCEL": "Atcelt",
"CREATE": "Izveidot",
"EDIT": "Atjaunināt"
},
"ASSISTANTS": {
"HEADER": "Asistenti",
"NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Izveidot jaunu asistentu",
"DELETE": {
"TITLE": "Vai tiešām vēlaties izdzēst asistentu?",
"DESCRIPTION": "Šī darbība ir pastāvīga. Dzēšot šo asistentu, tas tiks noņemts no visām pievienotajām iesūtnēm un neatgriezeniski dzēstas visas ģenerētās zināšanas.",
"CONFIRM": "Jā, dzēst",
"SUCCESS_MESSAGE": "Asistents ir veiksmīgi izdzēsts",
"ERROR_MESSAGE": "Dzēšot asistentu radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"FORM_DESCRIPTION": "Aizpildiet anketu, lai nosauktu savu asistentu, norādītu tā mērķi un produktu, ko tas atbalstīs.",
"CREATE": {
"TITLE": "Izveidot asistentu",
"SUCCESS_MESSAGE": "Asistents ir veiksmīgi izveidots",
"ERROR_MESSAGE": "Veidojot asistentu radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"FORM": {
"UPDATE": "Atjaunināt",
"SECTIONS": {
"BASIC_INFO": "Basic Information",
"SYSTEM_MESSAGES": "System Messages",
"INSTRUCTIONS": "Instructions",
"FEATURES": "Īpašības",
"TOOLS": "Tools "
},
"NAME": {
"LABEL": "Nosaukums",
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
"TEMPERATURE": {
"LABEL": "Response Temperature",
"DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
},
"DESCRIPTION": {
"LABEL": "Apraksts",
"PLACEHOLDER": "Enter assistant description",
"ERROR": "The description is required"
},
"PRODUCT_NAME": {
"LABEL": "Produkta Nosaukums",
"PLACEHOLDER": "Enter product name",
"ERROR": "Nepieciešams produkta nosaukums"
},
"WELCOME_MESSAGE": {
"LABEL": "Welcome Message",
"PLACEHOLDER": "Enter welcome message"
},
"HANDOFF_MESSAGE": {
"LABEL": "Handoff Message",
"PLACEHOLDER": "Enter handoff message"
},
"RESOLUTION_MESSAGE": {
"LABEL": "Resolution Message",
"PLACEHOLDER": "Enter resolution message"
},
"INSTRUCTIONS": {
"LABEL": "Instructions",
"PLACEHOLDER": "Enter instructions for the assistant"
},
"FEATURES": {
"TITLE": "Īpašības",
"ALLOW_CONVERSATION_FAQS": "Ģenerēt bieži uzdotos jautājumus no atrisinātajām sarunām",
"ALLOW_MEMORIES": "Pārtvert galvenās nianses kā atmiņas no klientu mijiedarbībām.",
"ALLOW_CITATIONS": "Include source citations in responses"
}
},
"EDIT": {
"TITLE": "Atjaunināt asistentu",
"SUCCESS_MESSAGE": "Asistents ir veiksmīgi atjaunināts",
"ERROR_MESSAGE": "Atjauninot asistentu radās kļūda. Lūdzu, mēģiniet vēlreiz.",
"NOT_FOUND": "Could not find the assistant. Please try again."
},
"SETTINGS": {
"HEADER": "Iestatījumi",
"BASIC_SETTINGS": {
"TITLE": "Basic settings",
"DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
},
"SYSTEM_SETTINGS": {
"TITLE": "System settings",
"DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
},
"CONTROL_ITEMS": {
"TITLE": "The Fun Stuff",
"DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
"OPTIONS": {
"GUARDRAILS": {
"TITLE": "Guardrails",
"DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
},
"RESPONSE_GUIDELINES": {
"TITLE": "Response guidelines",
"DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
}
}
},
"DELETE": {
"TITLE": "Dzēst Asistentu",
"DESCRIPTION": "Šī darbība ir pastāvīga. Dzēšot šo asistentu, tas tiks noņemts no visām pievienotajām iesūtnēm un neatgriezeniski dzēstas visas ģenerētās zināšanas.",
"BUTTON_TEXT": "Dzēst {assistantName}"
}
},
"OPTIONS": {
"EDIT_ASSISTANT": "Rediģēt Asistentu",
"DELETE_ASSISTANT": "Dzēst Asistentu",
"VIEW_CONNECTED_INBOXES": "Skatīt pievienotās iesūtnes"
},
"EMPTY_STATE": {
"TITLE": "Asistenti nav pieejami",
"SUBTITLE": "Izveidot palīgu, lai sniegtu lietotājiem ātras un precīzas atbildes. Tas var mācīties no Jūsu palīdzības rakstiem un iepriekšējām sarunām.",
"FEATURE_SPOTLIGHT": {
"TITLE": "Captain Assistant",
"NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before transferring to an agent when needed."
}
},
"GUARDRAILS": {
"TITLE": "Guardrails",
"DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
"BULK_ACTION": {
"SELECTED": "{count} item selected | {count} items selected",
"SELECT_ALL": "Select all ({count})",
"UNSELECT_ALL": "Unselect all ({count})",
"BULK_DELETE_BUTTON": "Dzēst"
},
"ADD": {
"SUGGESTED": {
"TITLE": "Example guardrails",
"ADD": "Add all",
"ADD_SINGLE": "Add this",
"SAVE": "Add and save (↵)",
"PLACEHOLDER": "Type in another guardrail..."
},
"NEW": {
"TITLE": "Add a guardrail",
"CREATE": "Izveidot",
"CANCEL": "Atcelt",
"PLACEHOLDER": "Type in another guardrail...",
"TEST_ALL": "Test all"
}
},
"LIST": {
"SEARCH_PLACEHOLDER": "Meklēt..."
},
"EMPTY_MESSAGE": "No guardrails found. Create or add examples to begin.",
"SEARCH_EMPTY_MESSAGE": "No guardrails found for this search.",
"API": {
"ADD": {
"SUCCESS": "Guardrails added successfully",
"ERROR": "There was an error adding guardrails, please try again."
},
"UPDATE": {
"SUCCESS": "Guardrails updated successfully",
"ERROR": "There was an error updating guardrails, please try again."
},
"DELETE": {
"SUCCESS": "Guardrails deleted successfully",
"ERROR": "There was an error deleting guardrails, please try again."
}
}
},
"RESPONSE_GUIDELINES": {
"TITLE": "Response Guidelines",
"DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
"BULK_ACTION": {
"SELECTED": "{count} item selected | {count} items selected",
"SELECT_ALL": "Select all ({count})",
"UNSELECT_ALL": "Unselect all ({count})",
"BULK_DELETE_BUTTON": "Dzēst"
},
"ADD": {
"SUGGESTED": {
"TITLE": "Example response guidelines",
"ADD": "Add all",
"ADD_SINGLE": "Add this",
"SAVE": "Add and save (↵)",
"PLACEHOLDER": "Type in another response guideline..."
},
"NEW": {
"TITLE": "Add a response guideline",
"CREATE": "Izveidot",
"CANCEL": "Atcelt",
"PLACEHOLDER": "Type in another response guideline...",
"TEST_ALL": "Test all"
}
},
"LIST": {
"SEARCH_PLACEHOLDER": "Meklēt..."
},
"EMPTY_MESSAGE": "No response guidelines found. Create or add examples to begin.",
"SEARCH_EMPTY_MESSAGE": "No response guidelines found for this search.",
"API": {
"ADD": {
"SUCCESS": "Response Guidelines added successfully",
"ERROR": "There was an error adding response guidelines, please try again."
},
"UPDATE": {
"SUCCESS": "Response Guidelines updated successfully",
"ERROR": "There was an error updating response guidelines, please try again."
},
"DELETE": {
"SUCCESS": "Response Guidelines deleted successfully",
"ERROR": "There was an error deleting response guidelines, please try again."
}
}
},
"SCENARIOS": {
"TITLE": "Scenarios",
"DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
"BULK_ACTION": {
"SELECTED": "{count} item selected | {count} items selected",
"SELECT_ALL": "Select all ({count})",
"UNSELECT_ALL": "Unselect all ({count})",
"BULK_DELETE_BUTTON": "Dzēst"
},
"ADD": {
"SUGGESTED": {
"TITLE": "Example scenarios",
"ADD": "Add all",
"ADD_SINGLE": "Add this",
"TOOLS_USED": "Tools used :"
},
"NEW": {
"CREATE": "Add a scenario",
"TITLE": "Create a scenario",
"FORM": {
"TITLE": {
"LABEL": "Nosaukums",
"PLACEHOLDER": "Enter a name for the scenario",
"ERROR": "Scenario name is required"
},
"DESCRIPTION": {
"LABEL": "Apraksts",
"PLACEHOLDER": "Describe how and where this scenario will be used",
"ERROR": "Scenario description is required"
},
"INSTRUCTION": {
"LABEL": "How to handle",
"PLACEHOLDER": "Describe how and where this scenario will be handled",
"ERROR": "Scenario content is required"
},
"CREATE": "Izveidot",
"CANCEL": "Atcelt"
}
}
},
"UPDATE": {
"CANCEL": "Atcelt",
"UPDATE": "Update changes"
},
"LIST": {
"SEARCH_PLACEHOLDER": "Meklēt..."
},
"EMPTY_MESSAGE": "No scenarios found. Create or add examples to begin.",
"SEARCH_EMPTY_MESSAGE": "No scenarios found for this search.",
"API": {
"ADD": {
"SUCCESS": "Scenarios added successfully",
"ERROR": "There was an error adding scenarios, please try again."
},
"UPDATE": {
"SUCCESS": "Scenarios updated successfully",
"ERROR": "There was an error updating scenarios, please try again."
},
"DELETE": {
"SUCCESS": "Scenarios deleted successfully",
"ERROR": "There was an error deleting scenarios, please try again."
}
}
}
},
"DOCUMENTS": {
"HEADER": "Dokumenti",
"ADD_NEW": "Izveidot jaunu dokumentu",
"RELATED_RESPONSES": {
"TITLE": "Saistītie bieži uzdotie jautājumi",
"DESCRIPTION": "Šie bieži uzdotie jautājumi tiek ģenerēti tieši no dokumenta."
},
"FORM_DESCRIPTION": "Ievadiet dokumenta URL, lai to pievienotu kā zināšanu avotu, un izvēlieties asistentu, ar kuru to saistīt.",
"CREATE": {
"TITLE": "Pievienot dokumentu",
"SUCCESS_MESSAGE": "Dokuments ir veiksmīgi izveidots",
"ERROR_MESSAGE": "Veidojot dokumentu, radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"FORM": {
"TYPE": {
"LABEL": "Document Type",
"URL": "URL",
"PDF": "PDF File"
},
"URL": {
"LABEL": "URL",
"PLACEHOLDER": "Ievadiet dokumenta URL",
"ERROR": "Lūdzu, norādiet pareizu dokumenta URL"
},
"PDF_FILE": {
"LABEL": "PDF File",
"CHOOSE_FILE": "Choose PDF file",
"ERROR": "Please select a PDF file",
"HELP_TEXT": "Maximum file size: 10MB",
"INVALID_TYPE": "Please select a valid PDF file",
"TOO_LARGE": "File size exceeds 10MB limit"
},
"NAME": {
"LABEL": "Document Name (Optional)",
"PLACEHOLDER": "Enter a name for the document"
}
},
"DELETE": {
"TITLE": "Vai tiešām vēlaties izdzēst šo dokumentu?",
"DESCRIPTION": "Šī darbība ir pastāvīga. Dzēšot šo dokumentu visas ģenerētās zināšanas tiks neatgriezeniski izdzēstas.",
"CONFIRM": "Jā, dzēst",
"SUCCESS_MESSAGE": "Dokuments ir veiksmīgi izdzēsts",
"ERROR_MESSAGE": "Dzēšot dokumentu radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"OPTIONS": {
"VIEW_RELATED_RESPONSES": "Skatīt Saistītās Atbildes",
"DELETE_DOCUMENT": "Dzēst Dokumentu"
},
"EMPTY_STATE": {
"TITLE": "Dokumenti nav pieejami",
"SUBTITLE": "Jūsu palīgs izmanto dokumentus, lai izveidotu bieži uzdotos jautājumus. Jūs varat importēt dokumentus, lai nodrošinātu kontekstu savam palīgam.",
"FEATURE_SPOTLIGHT": {
"TITLE": "Captain Document",
"NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
}
}
},
"CUSTOM_TOOLS": {
"HEADER": "Tools",
"ADD_NEW": "Create a new tool",
"EMPTY_STATE": {
"TITLE": "No custom tools available",
"SUBTITLE": "Create custom tools to connect your assistant with external APIs and services, enabling it to fetch data and perform actions on your behalf.",
"FEATURE_SPOTLIGHT": {
"TITLE": "Custom Tools",
"NOTE": "Custom tools allow your assistant to interact with external APIs and services. Create tools to fetch data, perform actions, or integrate with your existing systems to enhance your assistant's capabilities."
}
},
"FORM_DESCRIPTION": "Configure your custom tool to connect with external APIs",
"OPTIONS": {
"EDIT_TOOL": "Edit tool",
"DELETE_TOOL": "Delete tool"
},
"CREATE": {
"TITLE": "Create Custom Tool",
"SUCCESS_MESSAGE": "Custom tool created successfully",
"ERROR_MESSAGE": "Failed to create custom tool"
},
"EDIT": {
"TITLE": "Edit Custom Tool",
"SUCCESS_MESSAGE": "Custom tool updated successfully",
"ERROR_MESSAGE": "Failed to update custom tool"
},
"DELETE": {
"TITLE": "Delete Custom Tool",
"DESCRIPTION": "Are you sure you want to delete this custom tool? This action cannot be undone.",
"CONFIRM": "Jā, dzēst",
"SUCCESS_MESSAGE": "Custom tool deleted successfully",
"ERROR_MESSAGE": "Failed to delete custom tool"
},
"FORM": {
"TITLE": {
"LABEL": "Tool Name",
"PLACEHOLDER": "Order Lookup",
"ERROR": "Tool name is required"
},
"DESCRIPTION": {
"LABEL": "Apraksts",
"PLACEHOLDER": "Looks up order details by order ID"
},
"HTTP_METHOD": {
"LABEL": "Method"
},
"ENDPOINT_URL": {
"LABEL": "Endpoint URL",
"PLACEHOLDER": "https://api.example.com/orders/{'{{'} order_id {'}}'}",
"ERROR": "Valid URL is required"
},
"AUTH_TYPE": {
"LABEL": "Authentication Type"
},
"AUTH_TYPES": {
"NONE": "Nav",
"BEARER": "Bearer Token",
"BASIC": "Basic Auth",
"API_KEY": "API atslēga"
},
"AUTH_CONFIG": {
"BEARER_TOKEN": "Bearer Token",
"BEARER_TOKEN_PLACEHOLDER": "Enter your bearer token",
"USERNAME": "Username",
"USERNAME_PLACEHOLDER": "Enter username",
"PASSWORD": "Parole",
"PASSWORD_PLACEHOLDER": "Enter password",
"API_KEY": "Header Name",
"API_KEY_PLACEHOLDER": "X-API-Key",
"API_VALUE": "Header Value",
"API_VALUE_PLACEHOLDER": "Enter API key value"
},
"PARAMETERS": {
"LABEL": "Parameters",
"HELP_TEXT": "Define the parameters that will be extracted from user queries"
},
"ADD_PARAMETER": "Add Parameter",
"PARAM_NAME": {
"PLACEHOLDER": "Parameter name (e.g., order_id)"
},
"PARAM_TYPE": {
"PLACEHOLDER": "Tips"
},
"PARAM_TYPES": {
"STRING": "String",
"NUMBER": "Numurs",
"BOOLEAN": "Boolean",
"ARRAY": "Array",
"OBJECT": "Object"
},
"PARAM_DESCRIPTION": {
"PLACEHOLDER": "Description of the parameter"
},
"PARAM_REQUIRED": {
"LABEL": "Nepieciešams"
},
"REQUEST_TEMPLATE": {
"LABEL": "Request Body Template (Optional)",
"PLACEHOLDER": "{'{'}\n \"order_id\": \"{'{{'} order_id {'}}'}\"\n{'}'}"
},
"RESPONSE_TEMPLATE": {
"LABEL": "Response Template (Optional)",
"PLACEHOLDER": "Order {'{{'} order_id {'}}'} status: {'{{'} status {'}}'}"
},
"ERRORS": {
"PARAM_NAME_REQUIRED": "Parameter name is required"
}
}
},
"RESPONSES": {
"HEADER": "Bieži uzdotie jautājumi",
"PENDING_FAQS": "Pending FAQs",
"ADD_NEW": "Izveidot jaunu sarakstu ar bieži uzdotiem jautājumiem",
"DOCUMENTABLE": {
"CONVERSATION": "Saruna #{id}"
},
"SELECTED": "Atlasīti {count}",
"SELECT_ALL": "Select all ({count})",
"UNSELECT_ALL": "Unselect all ({count})",
"SEARCH_PLACEHOLDER": "Search FAQs...",
"BULK_APPROVE_BUTTON": "Apstiprināt",
"BULK_DELETE_BUTTON": "Dzēst",
"BULK_APPROVE": {
"SUCCESS_MESSAGE": "Bieži uzdotie jautājumi ir veiksmīgi apstiprināti",
"ERROR_MESSAGE": "Apstiprinot bieži uzdotos jautājumus radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"BULK_DELETE": {
"TITLE": "Vai dzēst bieži uzdotos jautājumus?",
"DESCRIPTION": "Vai tiešām vēlaties dzēst atlasītos bieži uzdotos jautājumus? Šo darbību nevar atsaukt.",
"CONFIRM": "Jā, dzēst visu",
"SUCCESS_MESSAGE": "Bieži uzdotie jautājumi ir veiksmīgi izdzēsti",
"ERROR_MESSAGE": "Dzēšot bieži uzdotos jautājumus radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"DELETE": {
"TITLE": "Vai tiešām vēlaties izdzēst šos bieži uzdotos jautājumus?",
"DESCRIPTION": "",
"CONFIRM": "Jā, dzēst",
"SUCCESS_MESSAGE": "Bieži uzdotie jautājumi ir veiksmīgi izdzēsti",
"ERROR_MESSAGE": "Dzēšot bieži uzdotos jautājumus radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"FILTER": {
"ASSISTANT": "Asistents: {selected}",
"STATUS": "Statuss: {selected}",
"ALL_ASSISTANTS": "Visi"
},
"STATUS": {
"TITLE": "Statuss",
"PENDING": "Gaida",
"APPROVED": "Apstiprināts",
"ALL": "Visi"
},
"PENDING_BANNER": {
"TITLE": "Captain has found some FAQs your customers were looking for.",
"ACTION": "Click here to review"
},
"FORM_DESCRIPTION": "Pievienot jautājumu un tā atbildi zināšanu bāzei, kā arī izvēlēties asistentu, ar kuru tas būs saistīts.",
"CREATE": {
"TITLE": "Pievienot bieži uzdotos jautājumus",
"SUCCESS_MESSAGE": "Atbilde ir veiksmīgi pievienota.",
"ERROR_MESSAGE": "Pievienojot atbildi radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"FORM": {
"QUESTION": {
"LABEL": "Jautājums",
"PLACEHOLDER": "Ievadiet jautājumu šeit",
"ERROR": "Lūdzu, ievadiet derīgu jautājumu."
},
"ANSWER": {
"LABEL": "Atbilde",
"PLACEHOLDER": "Ievadiet atbildi šeit",
"ERROR": "Lūdzu, ievadiet derīgu atbildi."
}
},
"EDIT": {
"TITLE": "Atjaunināt bieži uzdotos jautājumus",
"SUCCESS_MESSAGE": "Bieži uzdotie jautājumi ir veiksmīgi atjaunināti",
"ERROR_MESSAGE": "Atjauninot bieži uzdotos jautājumus, radās kļūda. Lūdzu, mēģiniet vēlreiz",
"APPROVE_SUCCESS_MESSAGE": "Bieži uzdotie jautājumi tika atzīmēti kā apstiprināti"
},
"OPTIONS": {
"APPROVE": "Apstiprināt",
"EDIT_RESPONSE": "Rediģēt",
"DELETE_RESPONSE": "Dzēst"
},
"EMPTY_STATE": {
"TITLE": "Bieži uzdoto jautājumu saraksti nav atrasti",
"NO_PENDING_TITLE": "There are no more pending FAQs to review",
"SUBTITLE": "Bieži uzdotie jautājumi palīdz Jūsu asistentam sniegt ātras un precīzas atbildes uz Jūsu klientu jautājumiem. Tos var ģenerēt automātiski no jūsu satura vai pievienot manuāli.",
"CLEAR_SEARCH": "Clear active filters",
"FEATURE_SPOTLIGHT": {
"TITLE": "Captain FAQ",
"NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
}
}
},
"INBOXES": {
"HEADER": "Pievienotās Iesūtnes",
"ADD_NEW": "Pievienot jaunu iesūtni",
"OPTIONS": {
"DISCONNECT": "Atvienot"
},
"DELETE": {
"TITLE": "Vai tiešām vēlaties atvienot iesūtni?",
"DESCRIPTION": "",
"CONFIRM": "Jā, dzēst",
"SUCCESS_MESSAGE": "Iesūtne tika veiksmīgi atvienota.",
"ERROR_MESSAGE": "Atvienojot iesūtni radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"FORM_DESCRIPTION": "Izvēlieties iesūtni, lai izveidotu savienojumu ar asistentu.",
"CREATE": {
"TITLE": "Pievienot Iesūtni",
"SUCCESS_MESSAGE": "Iesūtne tika veiksmīgi pievienota.",
"ERROR_MESSAGE": "Pievienojot iesūtni radās kļūda. Lūdzu, mēģiniet vēlreiz."
},
"FORM": {
"INBOX": {
"LABEL": "Iesūtne",
"PLACEHOLDER": "Izvēlieties iesūtni, lai aktivētu asistentu.",
"ERROR": "Nepieciešams izvēlēties iesūtni."
}
},
"EMPTY_STATE": {
"TITLE": "Nav Pievienotu Iesūtņu",
"SUBTITLE": "Iesūtnes pievienošana ļauj asistentam apstrādāt Jūsu klientu sākotnējos jautājumus, pirms tos pārsūtīt Jums."
}
}
}
}
Reference in New Issue View Git Blame Copy Permalink