Pranav 6a7cbcf5ba fix: Fixes reply-to in WhatsApp Cloud API (#13467) ... This change https://github.com/chatwoot/chatwoot/pull/13371 broke the functionality. When a user replies to a WhatsApp message, the reply context wasn't being properly stored in Chatwoot due to #13371 WhatsApp sends reply messages with a `context` field containing the original message ID: ```json { "messages": [{ "context": { "from": "phone_number", "id": "wamid.ORIGINAL_MESSAGE_ID" }, "from": "phone_number", "id": "wamid.REPLY_MESSAGE_ID", "text": { "body": "This is a reply" } }] } ``` However, the in_reply_to_external_id was being overridden when building the message because content_attributes was explicitly set to either { external_echo: true } or {}, which discarded the reply-to information.		2026-02-06 14:01:01 -08:00
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phone_normalizers	fix: Duplicate contacts creating for Argentina numbers (#11173)	2025-10-13 11:07:07 +05:30
providers	fix: Remove phone_number_id param from WhatsApp media retrieval for incoming messages (#13319)	2026-01-20 20:32:23 +04:00
channel_creation_service.rb	fix: Remove the same account validation for whatsapp channels (#12811)	2025-11-06 21:18:52 +05:30
csat_template_service.rb	feat: Add support for sending CSAT surveys via templates (Whatsapp Twilio) (#13143)	2026-01-13 16:32:02 +04:00
embedded_signup_service.rb	fix: Setup webhooks for manual WhatsApp Cloud channel creation (#13278)	2026-01-19 14:12:36 +04:00
facebook_api_client.rb	fix: Subscribe app to WABA before overriding webhook callback URL (#13279)	2026-02-02 16:50:35 +05:30
health_service.rb	feat: Add WhatsApp health monitoring and self-service registration completion (#12556)	2025-10-02 11:25:48 +05:30
incoming_message_base_service.rb	fix: Fixes reply-to in WhatsApp Cloud API (#13467)	2026-02-06 14:01:01 -08:00
incoming_message_service_helpers.rb	feat: Handle external echo messages from native apps (#13371)	2026-02-02 15:52:53 +05:30
incoming_message_service.rb	feat: Support for Whatsapp Cloud API (#4938)	2022-07-06 21:45:03 +02:00
incoming_message_whatsapp_cloud_service.rb	fix: Remove phone_number_id param from WhatsApp media retrieval for incoming messages (#13319)	2026-01-20 20:32:23 +04:00
oneoff_campaign_service.rb	fix: Prevent WhatsApp campaign duplicate messages by updating status immediately (#12955)	2025-11-26 15:25:49 +05:30
phone_info_service.rb	feat: Whatsapp embedded signup (#11612)	2025-07-14 21:37:06 -07:00
phone_number_normalization_service.rb	fix: Extend phone number normalization to Twilio WhatsApp (#12655)	2025-10-28 18:16:29 +05:30
populate_template_parameters_service.rb	fix: Normalize URLs with spaces in WhatsApp template parameters (#12594)	2025-10-08 15:33:06 +05:30
reauthorization_service.rb	feat: add reauth flow for wa embedded signup (#11940)	2025-08-08 01:48:45 +05:30
send_on_whatsapp_service.rb	fix: Improve WhatsApp template message error handling (#12168)	2025-08-12 16:31:56 +05:30
template_parameter_converter_service.rb	fix: Handle nil processed_params for WhatsApp templates without params (#12177)	2025-08-12 22:56:53 +05:30
template_processor_service.rb	fix: Case-insensitive language matching for WhatsApp template messages (#13269)	2026-01-14 17:33:02 +04:00
token_exchange_service.rb	feat: Whatsapp embedded signup (#11612)	2025-07-14 21:37:06 -07:00
token_validation_service.rb	feat: Whatsapp embedded signup (#11612)	2025-07-14 21:37:06 -07:00
webhook_setup_service.rb	feat: Add WhatsApp health monitoring and self-service registration completion (#12556)	2025-10-02 11:25:48 +05:30
webhook_teardown_service.rb	feat: Remove subscription on WhatsApp inbox delete (#11977)	2025-07-24 14:04:19 +04:00