iachat/spec/enterprise
Aakash Bakhle 290dd3abf5
feat: allow captain to access contact attributes (#13850)
# Pull Request Template

## Description

Captain v1 does not have access to contact attributes. Added a toggle to
let user choose if they want contact information available to Captain.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

Specs and locally
<img width="1924" height="740" alt="CleanShot 2026-03-19 at 18 48 19@2x"
src="https://github.com/user-attachments/assets/353cfeaa-cd58-40eb-89e7-d660a1dc1185"
/>

![Uploading CleanShot 2026-03-19 at 18.53.26@2x.png…]()


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2026-03-20 16:15:06 +05:30
..
builders fix: restrict existing user sign-in to account members (#13793) 2026-03-13 12:22:25 +05:30
controllers fix: slim help center search results (#13761) 2026-03-17 00:46:23 -07:00
drops feat: Add push/email notification support for SLA (#9140) 2024-03-29 20:27:21 +11:00
jobs feat: allow captain to access contact attributes (#13850) 2026-03-20 16:15:06 +05:30
lib feat: Add force legacy auto-resolve flag (#13804) 2026-03-13 15:04:58 -07:00
listeners feat: captain decides if conversation should be resolved or kept open (#13336) 2026-03-13 10:03:58 +05:30
mailers feat: setup invite to handle SAML enabled account [CW-5613] (#12439) 2025-09-17 19:33:38 +05:30
models feat: allow captain to access contact attributes (#13850) 2026-03-20 16:15:06 +05:30
policies chore: Enforce custom role permissions on conversation access (#12583) 2025-10-22 20:23:37 -07:00
presenters/conversations feat: Conversation API to return applied_sla and sla_events (#9174) 2024-04-01 23:30:07 +05:30
services feat: allow captain to access contact attributes (#13850) 2026-03-20 16:15:06 +05:30