53 lines
995 B
JavaScript
53 lines
995 B
JavaScript
export const MACRO_ACTION_TYPES = [
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{
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key: 'assign_team',
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label: 'Assign a team',
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inputType: 'multi_select',
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},
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{
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key: 'assign_best_agent',
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label: 'Assign an agent',
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inputType: 'multi_select',
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},
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{
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key: 'add_label',
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label: 'Add a label',
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inputType: 'multi_select',
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},
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{
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key: 'send_email_transcript',
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label: 'Send an email transcript',
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inputType: 'email',
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},
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{
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key: 'mute_conversation',
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label: 'Mute conversation',
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inputType: null,
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},
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{
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key: 'snooze_conversation',
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label: 'Snooze conversation',
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inputType: null,
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},
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{
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key: 'resolve_conversation',
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label: 'Resolve conversation',
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inputType: null,
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},
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{
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key: 'send_attachment',
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label: 'Send Attachment',
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inputType: 'attachment',
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},
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{
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key: 'send_message',
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label: 'Send a message',
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inputType: 'textarea',
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},
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{
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key: 'add_private_note',
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label: 'Add a private note',
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inputType: 'textarea',
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},
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];
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