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Pranav d070743383
feat(ee): Add Captain features (#10665) 
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
..
bot_message chore: Handle attachments in Whatsapp Channel (#3299) 2021-11-11 13:03:48 +05:30
captain feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
channel fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766) 2024-02-10 14:03:50 -08:00
facebook_message feat: extending lock to single conversation to meta inbox (#9104) 2024-04-03 21:33:23 +05:30
instagram feat: Render instagram reels in Chatwoot (#9829) 2024-07-24 12:58:12 -07:00
instagram_message feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
integrations feat: Add APIs for linear integration (#9346) 2024-05-22 13:37:58 +05:30
twitter chore: upgrade ruby to 3.1.3 (#5555) 2023-01-24 23:55:07 +05:30
account_users.rb Chore: Enable Users to create multiple accounts (#440) 2020-03-07 12:18:16 +05:30
accounts.rb chore: Use feature_flags attribute instead of settings_flags (#6820) 2023-04-04 09:56:58 -07:00
agent_bot_inboxes.rb Feature: Introduce bots (#545) 2020-03-06 01:43:12 +05:30
agent_bots.rb feat: Add backend APIs for the bot metrics (#9031) 2024-03-01 08:20:20 -08:00
applied_slas.rb feat: Add sidekiq jobs to monitor applied SLAs (#8828) 2024-02-07 21:44:56 +04:00
articles.rb fix: Include uncategorized articles in the all article section to allow edit/delete (#10153) 2024-09-23 23:39:03 -07:00
automation_rules.rb chore: Refactor Automation Specs (#6796) 2023-03-30 21:02:52 +05:30
campaigns.rb chore: Campaign ID migration for existing accounts (#2189) 2021-04-30 06:15:24 -07:00
canned_responses.rb Chore: Added tests for canned_responses (#477) 2020-02-08 11:58:40 +05:30
categories.rb feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
clearbit_response.rb feat: account onboarding with clearbit (#8857) 2024-02-12 23:21:42 +05:30
contact_inbox.rb fix: "wa_source_id" function return value (#5451) 2022-09-29 10:34:55 -07:00
contacts.rb feat: Update API for contact avatar (#4719) 2022-07-12 10:03:16 +02:00
conversation_participants.rb chore: Add controllers for conversation participants (#6462) 2023-02-15 16:33:31 -08:00
conversations.rb feat: Add the ability to un-assign teams using automation (#9668) 2024-06-26 12:40:36 -07:00
csat_survey_responses.rb feat: Add CSAT response APIs (#2503) 2021-06-29 20:59:41 +05:30
custom_attribute_definitions.rb feat: Add APIs for custom attribute definitions (#2689) 2021-07-23 17:04:33 +05:30
custom_filters.rb feat: Add APIs to create custom views on the dashboard (#2498) 2021-06-29 19:29:57 +05:30
custom_roles.rb chore: Fix flaky permissions test (#10074) 2024-09-04 16:13:29 -07:00
dashboard_app.rb feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
data_import.rb feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
email_template.rb feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
folders.rb feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
inbox_members.rb chore: Ability to Disable Gravatars (#5027) 2022-07-21 19:27:12 +02:00
inbox_response_source.rb feat(ee): Add reporting events for bots (#9027) 2024-02-27 14:53:28 -08:00
inboxes.rb [Feature] Email collect message hooks (#331) 2020-01-09 13:06:40 +05:30
installation_config.rb feat: installation config in super admin console (#1641) 2021-01-15 13:21:53 +05:30
labels.rb Feature: Improve label experience (#975) 2020-06-25 21:04:03 +05:30
macros.rb feat: Macros CRUD api (#5047) 2022-07-19 17:37:00 +05:30
mentions.rb Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
messages.rb chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
notes.rb chore: Add contact note model (#2462) 2021-06-21 15:16:26 +05:30
notification_subscriptions.rb fix: Add catch for additional webpush errors (#9662) 2024-06-21 14:58:36 -07:00
notifications.rb fix: Inbox view Read/Snoozed display filters (#8907) 2024-02-17 13:59:25 +05:30
platform_apps_permissibles.rb feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
platform_apps.rb feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
portal_members.rb feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
portals.rb feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
related_categories.rb feat: Category API to handle linked categories and parent-sub categories (#4879) 2022-06-28 11:23:20 +05:30
reporting_events.rb feat: Improve Report API performance (#9476) 2024-05-22 17:34:24 -07:00
response_document.rb feat: Add article messages along with bot responses (#7993) 2023-10-04 15:40:59 -07:00
response.rb feat: Add article messages along with bot responses (#7993) 2023-10-04 15:40:59 -07:00
sla_events.rb feat: add sla events table (#9126) 2024-03-20 11:59:37 +05:30
sla_policies.rb feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602) 2024-01-23 23:48:02 +05:30
super_admins.rb feat: Unify user and super admin credentials (#3830) 2022-01-25 16:58:49 -08:00
team_members.rb feat: Team APIs (#1654) 2021-01-17 23:56:56 +05:30
teams.rb feat: Team APIs (#1654) 2021-01-17 23:56:56 +05:30
users.rb feat: Ability to update avatars from super admin (#7264) 2023-06-09 15:32:24 +05:30
webhooks.rb feat: Add webhook events for contact created, updated (#6415) 2023-02-13 13:28:27 -08:00
working_hours.rb feat: Business hours 2020-11-01 00:14:33 +05:30