Muhsin Keloth 6be95e79f8 feat(csat): Add WhatsApp utility template analyzer with rewrite guidance (#13575) ... CSAT templates for WhatsApp are submitted as Utility, but Meta may reclassify them as Marketing based on content, which can significantly increase messaging costs. This PR introduces a Captain-powered CSAT template analyzer for WhatsApp/Twilio WhatsApp that predicts utility fit, explains likely risks, and suggests safer rewrites before submission. The flow is manual (button-triggered), Captain-gated, and applies rewrites only on explicit user action. It also updates UX copy to clearly set expectations: the system submits as Utility, Meta makes the final categorization decision. Fixes https://linear.app/chatwoot/issue/CW-6424/ai-powered-whatsapp-template-classifier-for-csat-submissions https://github.com/user-attachments/assets/8fd1d6db-2f91-447c-9771-3de271b16fd9		2026-02-24 15:11:04 +04:00
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api	feat(csat): Add WhatsApp utility template analyzer with rewrite guidance (#13575)	2026-02-24 15:11:04 +04:00
concerns	feat: notion OAuth setup (#11765)	2025-06-26 19:16:06 +05:30
devise	feat: move Slack config to installation settings (#11548)	2025-05-23 01:07:35 -07:00
devise_overrides	fix: Session controller to not generate auth tokens before mfa verification (#12487)	2025-09-23 19:13:47 +05:30
google	refactor: use state-based authentication (#11690)	2025-06-18 17:39:06 +05:30
instagram	feat: Instagram Inbox using Instagram Business Login (#11054)	2025-04-08 10:47:41 +05:30
installation	chore: Enable the new Rubocop rules (#7122)	2023-05-19 14:37:10 +05:30
linear	fix: linear and user association spec (#13056)	2025-12-12 18:53:26 +05:30
microsoft	refactor: use state-based authentication (#11690)	2025-06-18 17:39:06 +05:30
notion	feat: notion OAuth setup (#11765)	2025-06-26 19:16:06 +05:30
platform/api/v1	feat: Add route to list accounts that belongs to a platform_app (#12140)	2025-08-11 21:23:05 +02:00
public/api/v1	fix: Update help center sitemap XML structure (#13357)	2026-01-26 18:08:20 -08:00
service	chore: Update dependencies to the latest versions (#5033)	2022-07-15 09:51:59 +07:00
shopify	fix: shopify and leadsquared specs in ci (#12926)	2025-11-21 17:01:03 +05:30
super_admin	feat: Auto confirm user email when super admin make changes (#12418)	2025-09-23 20:14:02 +05:30
tiktok	feat: TikTok channel (#12741)	2025-12-17 07:54:50 -08:00
twilio	chore: Move Twilio event processing to background job (#11094)	2025-03-15 13:51:08 -07:00
twitter	chore: Enable the new Rubocop rules (#7122)	2023-05-19 14:37:10 +05:30
webhooks	feat: TikTok channel (#12741)	2025-12-17 07:54:50 -08:00
.keep	Fix url in emails, add frontendURL helper (#19)	2019-08-25 19:59:28 +05:30
android_assetlinks_spec.rb	chore: Universal Linking for Android (#2324)	2021-06-02 08:46:45 -07:00
api_controller_spec.rb	feat: add chatwoot instance status in superadmin (#6045)	2023-01-30 18:37:51 +05:30
apple_app_spec.rb	chore: Configure iOS universal linking (#10651)	2025-01-08 21:25:11 +05:30
dashboard_controller_spec.rb	fix: Avoid throwing 406 for non-json requests (#11701)	2025-06-10 15:12:32 -04:00
health_controller_spec.rb	feat: add lightweight /health endpoint (#13386)	2026-01-29 00:24:01 +05:30
microsoft_controller_spec.rb	fix: Identity JSON response header (#6326)	2023-02-02 11:01:18 +05:30
slack_uploads_controller_spec.rb	fix: Set avatar for users(agent/contact) in slack channels (#7960)	2023-09-26 09:38:14 +05:30
swagger_controller_spec.rb	Chore: Swagger Docs V1 (#546)	2020-02-23 12:54:29 +05:30
widget_tests_controller_spec.rb	[Feature] Email collect message hooks (#331)	2020-01-09 13:06:40 +05:30
widgets_controller_spec.rb	chore: Enable the new Rubocop rules (#7122)	2023-05-19 14:37:10 +05:30