iachat/app
Sivin Varghese 863c033699
fix: Strip unsupported markdown formatting from canned responses (#13028)
# Pull Request Template

## Description

This PR fixes, 
1. **Issue with canned response insertion** - Canned responses with
formatting (bold, italic, code, lists, etc.) were not being inserted
into channels that don't support that formatting.
Now unsupported markdown syntax is automatically stripped based on the
channel's schema before insertion.
2. **Make image node optional** - Images are now stripped while paste.
9e269fca04
3. Enable **bold** and _italic_ for API channel

Fixes
https://linear.app/chatwoot/issue/CW-6091/editor-breaks-when-inserting-canned-response

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video
https://www.loom.com/share/9a5215dfef2949fcaa3871f51bdec4bb


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2025-12-09 09:15:35 +05:30
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders fix: Filter out unsupported ephemeral message attachments (#13003) 2025-12-04 16:09:04 +05:30
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers feat: APIs to assign agents_bots as assignee in conversations (#12836) 2025-11-18 18:20:58 -08:00
dashboards feat: Auto confirm user email when super admin make changes (#12418) 2025-09-23 20:14:02 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
helpers feat: Control the allowed login methods via Super Admin (#12892) 2025-11-17 21:55:12 -08:00
javascript fix: Strip unsupported markdown formatting from canned responses (#13028) 2025-12-09 09:15:35 +05:30
jobs fix: stream attachment handling in workers (#12870) 2025-12-05 13:02:53 -08:00
listeners feat: APIs to assign agents_bots as assignee in conversations (#12836) 2025-11-18 18:20:58 -08:00
mailboxes refactor: strategy pattern for mailbox conversation finding (#12766) 2025-11-10 20:47:18 +05:30
mailers fix: stream attachment handling in workers (#12870) 2025-12-05 13:02:53 -08:00
models fix: hide linear card when not enabled (#12918) 2025-12-08 20:49:50 +05:30
policies feat: Add AI credit topup flow for Stripe (#12988) 2025-12-02 17:53:44 -08:00
presenters fix: preserve newlines and formatting in Twilio WhatsApp messages (#13022) 2025-12-08 22:04:30 +05:30
services fix: preserve newlines and formatting in Twilio WhatsApp messages (#13022) 2025-12-08 22:04:30 +05:30
views feat: Standardize rich editor across all channels (#12600) 2025-12-08 14:43:45 +05:30