iachat/spec/services/messages/markdown_renderer_service_spec.rb
Vinay Keerthi 141dfc3321
fix: preserve newlines and formatting in Twilio WhatsApp messages (#13022)
## Description

This PR fixes an issue where Twilio WhatsApp messages were losing
newlines and markdown formatting. The problem had two root causes:

1. Text-based renderers (WhatsApp, Instagram, SMS) were converting
newlines to spaces when processing plain text without markdown list
markers
2. Twilio WhatsApp channels were incorrectly using the plain text
renderer instead of the WhatsApp renderer, stripping all markdown
formatting

The fix updates the markdown rendering system to:
- Preserve newlines by overriding the `softbreak` method in WhatsApp,
Instagram, and PlainText renderers
- Detect Twilio WhatsApp channels (via the `medium` field) and route
them to use the WhatsApp renderer
- Maintain backward compatibility with existing code

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Added comprehensive test coverage:
- 3 new tests for newline preservation in WhatsApp, Instagram, and SMS
channels
- 4 new tests for Twilio WhatsApp specific behavior (medium detection,
formatting preservation, backward compatibility)
- All 53 tests passing (up from 50)

Manual testing verified:
- Twilio WhatsApp messages with plain text preserve newlines
- Twilio WhatsApp messages with markdown preserve formatting (bold,
italic, links)
- Regular WhatsApp, Instagram, and SMS channels continue to work
correctly
- Backward compatibility maintained when channel parameter is not
provided

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2025-12-08 22:04:30 +05:30

410 lines
15 KiB
Ruby

require 'rails_helper'
RSpec.describe Messages::MarkdownRendererService, type: :service do
describe '#render' do
context 'when content is blank' do
it 'returns the content as-is for nil' do
result = described_class.new(nil, 'Channel::Whatsapp').render
expect(result).to be_nil
end
it 'returns the content as-is for empty string' do
result = described_class.new('', 'Channel::Whatsapp').render
expect(result).to eq('')
end
end
context 'when channel is Channel::Whatsapp' do
let(:channel_type) { 'Channel::Whatsapp' }
it 'converts bold from double to single asterisk' do
content = '**bold text**'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('*bold text*')
end
it 'keeps italic with underscore' do
content = '_italic text_'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('_italic text_')
end
it 'keeps code with backticks' do
content = '`code`'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('`code`')
end
it 'converts links to URLs only' do
content = '[link text](https://example.com)'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('https://example.com')
end
it 'handles combined formatting' do
content = '**bold** _italic_ `code` [link](https://example.com)'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('*bold* _italic_ `code` https://example.com')
end
it 'handles nested formatting' do
content = '**bold _italic_**'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('*bold _italic_*')
end
it 'converts bullet lists' do
content = "- item 1\n- item 2"
result = described_class.new(content, channel_type).render
expect(result.strip).to include('- item 1')
expect(result.strip).to include('- item 2')
expect(result).to include("- item 1\n- item 2")
end
it 'preserves newlines in plain text without list markers' do
content = "Line 1\nLine 2\nLine 3"
result = described_class.new(content, channel_type).render
expect(result).to include("Line 1\nLine 2\nLine 3")
expect(result).not_to include('Line 1 Line 2')
end
end
context 'when channel is Channel::Instagram' do
let(:channel_type) { 'Channel::Instagram' }
it 'converts bold from double to single asterisk' do
content = '**bold text**'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('*bold text*')
end
it 'keeps italic with underscore' do
content = '_italic text_'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('_italic text_')
end
it 'strips code backticks' do
content = '`code`'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('code')
end
it 'converts links to URLs only' do
content = '[link text](https://example.com)'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('https://example.com')
end
it 'preserves bullet list markers' do
content = "- first item\n- second item"
result = described_class.new(content, channel_type).render
expect(result).to include('- first item')
expect(result).to include('- second item')
end
it 'preserves ordered list markers with numbering' do
content = "1. first step\n2. second step"
result = described_class.new(content, channel_type).render
expect(result).to include('1. first step')
expect(result).to include('2. second step')
end
it 'preserves newlines in plain text without list markers' do
content = "Line 1\nLine 2\nLine 3"
result = described_class.new(content, channel_type).render
expect(result).to include("Line 1\nLine 2\nLine 3")
expect(result).not_to include('Line 1 Line 2')
end
end
context 'when channel is Channel::Line' do
let(:channel_type) { 'Channel::Line' }
it 'adds spaces around bold markers' do
content = '**bold**'
result = described_class.new(content, channel_type).render
expect(result).to include(' *bold* ')
end
it 'adds spaces around italic markers' do
content = '_italic_'
result = described_class.new(content, channel_type).render
expect(result).to include(' _italic_ ')
end
it 'adds spaces around code markers' do
content = '`code`'
result = described_class.new(content, channel_type).render
expect(result).to include(' `code` ')
end
end
context 'when channel is Channel::Sms' do
let(:channel_type) { 'Channel::Sms' }
it 'strips all markdown formatting' do
content = '**bold** _italic_ `code`'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('bold italic code')
end
it 'preserves URLs from links in plain text format' do
content = '[link text](https://example.com)'
result = described_class.new(content, channel_type).render
expect(result).to eq('link text https://example.com')
end
it 'preserves URLs in messages with multiple links' do
content = 'Visit [our site](https://example.com) or [help center](https://help.example.com)'
result = described_class.new(content, channel_type).render
expect(result).to eq('Visit our site https://example.com or help center https://help.example.com')
end
it 'preserves link text and URL when both are present' do
content = '[Reset password](https://example.com/reset)'
result = described_class.new(content, channel_type).render
expect(result).to eq('Reset password https://example.com/reset')
end
it 'handles complex markdown' do
content = "# Heading\n\n**bold** _italic_ [link](https://example.com)"
result = described_class.new(content, channel_type).render
expect(result).to include('Heading')
expect(result).to include('bold')
expect(result).to include('italic')
expect(result).to include('link https://example.com')
expect(result).not_to include('**')
expect(result).not_to include('_')
expect(result).not_to include('[')
end
it 'preserves bullet list markers' do
content = "- first item\n- second item\n- third item"
result = described_class.new(content, channel_type).render
expect(result).to include('- first item')
expect(result).to include('- second item')
expect(result).to include('- third item')
end
it 'preserves ordered list markers with numbering' do
content = "1. first step\n2. second step\n3. third step"
result = described_class.new(content, channel_type).render
expect(result).to include('1. first step')
expect(result).to include('2. second step')
expect(result).to include('3. third step')
end
it 'preserves newlines in plain text without list markers' do
content = "Line 1\nLine 2\nLine 3"
result = described_class.new(content, channel_type).render
expect(result).to include("Line 1\nLine 2\nLine 3")
expect(result).not_to include('Line 1 Line 2')
end
end
context 'when channel is Channel::Telegram' do
let(:channel_type) { 'Channel::Telegram' }
it 'converts to HTML format' do
content = '**bold** _italic_ `code`'
result = described_class.new(content, channel_type).render
expect(result).to include('<strong>bold</strong>')
expect(result).to include('<em>italic</em>')
expect(result).to include('<code>code</code>')
end
it 'handles links' do
content = '[link text](https://example.com)'
result = described_class.new(content, channel_type).render
expect(result).to include('<a href="https://example.com">link text</a>')
end
it 'preserves newlines' do
content = "line 1\nline 2"
result = described_class.new(content, channel_type).render
expect(result).to include("\n")
end
it 'converts strikethrough to HTML' do
content = '~~strikethrough text~~'
result = described_class.new(content, channel_type).render
expect(result).to include('<del>strikethrough text</del>')
end
it 'converts blockquotes to HTML' do
content = '> quoted text'
result = described_class.new(content, channel_type).render
expect(result).to include('<blockquote>')
expect(result).to include('quoted text')
end
end
context 'when channel is Channel::Email' do
let(:channel_type) { 'Channel::Email' }
it 'renders full HTML' do
content = '**bold** _italic_'
result = described_class.new(content, channel_type).render
expect(result).to include('<strong>bold</strong>')
expect(result).to include('<em>italic</em>')
end
it 'renders ordered lists as HTML' do
content = "1. first\n2. second"
result = described_class.new(content, channel_type).render
expect(result).to include('<ol>')
expect(result).to include('<li>first</li>')
end
it 'converts strikethrough to HTML' do
content = '~~strikethrough text~~'
result = described_class.new(content, channel_type).render
expect(result).to include('<del>strikethrough text</del>')
end
end
context 'when channel is Channel::WebWidget' do
let(:channel_type) { 'Channel::WebWidget' }
it 'renders full HTML like Email' do
content = '**bold** _italic_ `code`'
result = described_class.new(content, channel_type).render
expect(result).to include('<strong>bold</strong>')
expect(result).to include('<em>italic</em>')
expect(result).to include('<code>code</code>')
end
it 'converts strikethrough to HTML' do
content = '~~strikethrough text~~'
result = described_class.new(content, channel_type).render
expect(result).to include('<del>strikethrough text</del>')
end
end
context 'when channel is Channel::FacebookPage' do
let(:channel_type) { 'Channel::FacebookPage' }
it 'converts bold to single asterisk like Instagram' do
content = '**bold text**'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('*bold text*')
end
it 'strips unsupported formatting' do
content = '`code` ~~strike~~'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('code ~~strike~~')
end
it 'preserves bullet list markers like Instagram' do
content = "- first item\n- second item"
result = described_class.new(content, channel_type).render
expect(result).to include('- first item')
expect(result).to include('- second item')
end
it 'preserves ordered list markers with numbering like Instagram' do
content = "1. first step\n2. second step"
result = described_class.new(content, channel_type).render
expect(result).to include('1. first step')
expect(result).to include('2. second step')
end
end
context 'when channel is Channel::TwilioSms' do
let(:channel_type) { 'Channel::TwilioSms' }
it 'strips all markdown like SMS when medium is sms' do
content = '**bold** _italic_'
channel = instance_double(Channel::TwilioSms, whatsapp?: false)
result = described_class.new(content, channel_type, channel).render
expect(result.strip).to eq('bold italic')
end
it 'uses WhatsApp renderer when medium is whatsapp' do
content = '**bold** _italic_ [link](https://example.com)'
channel = instance_double(Channel::TwilioSms, whatsapp?: true)
result = described_class.new(content, channel_type, channel).render
expect(result.strip).to eq('*bold* _italic_ https://example.com')
end
it 'preserves newlines in Twilio WhatsApp' do
content = "Line 1\nLine 2\nLine 3"
channel = instance_double(Channel::TwilioSms, whatsapp?: true)
result = described_class.new(content, channel_type, channel).render
expect(result).to include("Line 1\nLine 2\nLine 3")
end
it 'backwards compatible when channel is not provided' do
content = '**bold** _italic_'
result = described_class.new(content, channel_type).render
expect(result.strip).to eq('bold italic')
end
end
context 'when channel is Channel::Api' do
let(:channel_type) { 'Channel::Api' }
it 'preserves markdown as-is' do
content = '**bold** _italic_ `code`'
result = described_class.new(content, channel_type).render
expect(result).to eq('**bold** _italic_ `code`')
end
it 'preserves links with markdown syntax' do
content = '[Click here](https://example.com)'
result = described_class.new(content, channel_type).render
expect(result).to eq('[Click here](https://example.com)')
end
it 'preserves lists with markdown syntax' do
content = "- Item 1\n- Item 2"
result = described_class.new(content, channel_type).render
expect(result).to eq("- Item 1\n- Item 2")
end
end
context 'when channel is Channel::TwitterProfile' do
let(:channel_type) { 'Channel::TwitterProfile' }
it 'strips all markdown like SMS' do
content = '**bold** [link](https://example.com)'
result = described_class.new(content, channel_type).render
expect(result).to include('bold')
expect(result).to include('link https://example.com')
expect(result).not_to include('**')
expect(result).not_to include('[')
end
it 'preserves URLs from links' do
content = '[Reset password](https://example.com/reset)'
result = described_class.new(content, channel_type).render
expect(result).to eq('Reset password https://example.com/reset')
end
end
context 'when testing all formatting types' do
let(:channel_type) { 'Channel::Whatsapp' }
it 'handles ordered lists' do
content = "1. first\n2. second\n3. third"
result = described_class.new(content, channel_type).render
expect(result).to include('first')
expect(result).to include('second')
expect(result).to include('third')
end
end
context 'when channel is unknown' do
let(:channel_type) { 'Channel::Unknown' }
it 'returns content as-is' do
content = '**bold** _italic_'
result = described_class.new(content, channel_type).render
expect(result).to eq(content)
end
end
end
end