iachat/spec
Vinay Keerthi 89d02e2c92
fix: Preserve multiple newlines with whitespace in text-based messaging channels (#13044)
## Description

Fixes an issue where multiple newlines with whitespace between them
(e.g., `\n \n \n`) were being collapsed to single newlines in text-based
messaging channels (Telegram, WhatsApp, Instagram, Facebook, Line, SMS).

The frontend was sending messages with spaces/tabs between newlines, and
the markdown renderer was treating these as paragraph content,
collapsing them during rendering.

### Changes:
1. Added whitespace normalization in `render_telegram_html`,
`render_whatsapp`, `render_instagram`, `render_line`, and
`render_plain_text` methods
2. Strips whitespace from whitespace-only lines before markdown
processing
3. Added comprehensive regression tests for all affected channels

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. **Unit Tests**: Added 7 new specs testing multiple newlines with
whitespace between them for all text-based channels
2. **Manual Testing**: Verified with actual frontend payload containing
`\n \n \n` patterns
3. **Regression Testing**: All existing 63 specs pass

### Test Results:
-  All 63 markdown renderer specs pass (56 original + 7 new)
-  All 12 Telegram channel specs pass
-  All 27 WhatsApp + Instagram specs pass
-  Verified with real-world payload: 18 newlines preserved (previously
collapsed to 1)

### Test Command:
```bash
RAILS_ENV=test bundle exec rspec spec/services/messages/markdown_renderer_service_spec.rb
RAILS_ENV=test bundle exec rspec spec/models/channel/telegram_spec.rb
```

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective
- [x] New and existing unit tests pass locally with my changes
2025-12-10 21:44:16 +05:30
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Move email attachments from links to file attachments (#11304) 2025-04-15 23:43:12 -07:00
builders feat: speed up circleci and github actions (#12849) 2025-11-19 15:32:48 +05:30
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
config fix: Update Arcade embed aspect ratio (#12923) 2025-11-24 20:22:27 +05:30
configs chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
controllers fix: shopify and leadsquared specs in ci (#12926) 2025-11-21 17:01:03 +05:30
dispatchers Non blocking event dispatch (#652) 2020-03-29 19:18:30 +05:30
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
enterprise feat: include chatwoot metadata with each tool call (#12907) 2025-12-10 15:25:18 +05:30
factories feat: Add support for shared post and story attachment types in Instagram messages (#12997) 2025-12-04 05:20:47 +05:30
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
fixtures feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
helpers chore: Refactor UTM params to stay compliant with standards (#12312) 2025-08-29 11:46:52 -07:00
integration Fix url in emails, add frontendURL helper (#19) 2019-08-25 19:59:28 +05:30
jobs fix: stream attachment handling in workers (#12870) 2025-12-05 13:02:53 -08:00
lib feat: Standardize rich editor across all channels (#12600) 2025-12-08 14:43:45 +05:30
listeners feat: APIs to assign agents_bots as assignee in conversations (#12836) 2025-11-18 18:20:58 -08:00
mailboxes refactor: strategy pattern for mailbox conversation finding (#12766) 2025-11-10 20:47:18 +05:30
mailers feat: speed up circleci and github actions (#12849) 2025-11-19 15:32:48 +05:30
models fix: add presence validation for account name (#12636) 2025-11-25 20:11:15 +05:30
policies chore: Enforce custom role permissions on conversation access (#12583) 2025-10-22 20:23:37 -07:00
presenters feat: Standardize rich editor across all channels (#12600) 2025-12-08 14:43:45 +05:30
requests/api/v1 feat: APIs to assign agents_bots as assignee in conversations (#12836) 2025-11-18 18:20:58 -08:00
services fix: Preserve multiple newlines with whitespace in text-based messaging channels (#13044) 2025-12-10 21:44:16 +05:30
support feat: Secure external credentials with database encryption (#12648) 2025-10-13 18:05:12 +05:30
coverage_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
rails_helper.rb fix: resolve mutex conflicts in Instagram webhook specs (#12154) 2025-08-11 23:31:25 +05:30
spec_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
test_helper.rb ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30