iachat/app/views/api/v2/accounts/reports
Sivin Varghese 821a5b85c2
feat: Add conversations summary CSV export (#13110)
# Pull Request Template

## Description

This PR adds support for exporting conversation summary reports as CSV.
Previously, the Conversations report incorrectly showed an option to
download agent reports; this has now been fixed to export
conversation-level data instead.

Fixes
https://linear.app/chatwoot/issue/CW-6176/conversation-reports-export-button-exports-agent-reports-instead

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Screenshot
<img width="1859" height="1154" alt="image"
src="https://github.com/user-attachments/assets/419d26f4-fda9-4782-aea6-55ffad0c37ab"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-01-13 12:30:26 +04:00
..
agents.csv.erb feat: Include resolution time and waiting time in team & agent report export (#9296) 2024-05-02 17:29:52 -07:00
conversation_traffic.erb feat: Improve the rendering of CSV exports (#8914) 2024-02-12 20:01:58 -08:00
conversations_summary.csv.erb feat: Add conversations summary CSV export (#13110) 2026-01-13 12:30:26 +04:00
inboxes.csv.erb feat: Improve the rendering of CSV exports (#8914) 2024-02-12 20:01:58 -08:00
labels.csv.erb fix: missing metrics and labels from label summary (#11718) 2025-06-12 17:58:56 +05:30
teams.csv.erb feat: Include resolution time and waiting time in team & agent report export (#9296) 2024-05-02 17:29:52 -07:00