48627da0f9
- Enables outbound voice calls in voice channel . We are only caring about wiring the logic to trigger outgoing calls to the call button introduced in previous PRs. We will connect it to call component in subsequent PRs ref: #11602 ## Screens <img width="2304" height="1202" alt="image" src="https://github.com/user-attachments/assets/b91543a8-8d4e-4229-bd80-9727b42c7b0f" /> <img width="2304" height="1200" alt="image" src="https://github.com/user-attachments/assets/1a1dad2a-8cb2-4aa2-9702-c062416556a7" /> --------- Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
67 lines
1.8 KiB
Ruby
67 lines
1.8 KiB
Ruby
class Voice::CallStatus::Manager
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pattr_initialize [:conversation!, :call_sid]
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ALLOWED_STATUSES = %w[ringing in-progress completed no-answer failed].freeze
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TERMINAL_STATUSES = %w[completed no-answer failed].freeze
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def process_status_update(status, duration: nil, timestamp: nil)
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return unless ALLOWED_STATUSES.include?(status)
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current_status = conversation.additional_attributes&.dig('call_status')
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return if current_status == status
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apply_status(status, duration: duration, timestamp: timestamp)
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update_message(status)
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end
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private
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def apply_status(status, duration:, timestamp:)
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attrs = (conversation.additional_attributes || {}).dup
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attrs['call_status'] = status
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if status == 'in-progress'
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attrs['call_started_at'] ||= timestamp || now_seconds
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elsif TERMINAL_STATUSES.include?(status)
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attrs['call_ended_at'] = timestamp || now_seconds
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attrs['call_duration'] = resolved_duration(attrs, duration, timestamp)
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end
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conversation.update!(
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additional_attributes: attrs,
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last_activity_at: current_time
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)
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end
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def resolved_duration(attrs, provided_duration, timestamp)
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return provided_duration if provided_duration
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started_at = attrs['call_started_at']
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return unless started_at && timestamp
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[timestamp - started_at.to_i, 0].max
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end
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def update_message(status)
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message = conversation.messages
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.where(content_type: 'voice_call')
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.order(created_at: :desc)
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.first
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return unless message
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data = (message.content_attributes || {}).dup
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data['data'] ||= {}
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data['data']['status'] = status
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message.update!(content_attributes: data)
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end
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def now_seconds
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current_time.to_i
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end
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def current_time
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@current_time ||= Time.zone.now
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end
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end
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