iachat/app
Tanmay Deep Sharma 9cd7c4ef89
fix: Enhance notification emails with message details and handle failed messages (#13273)
## Description

Handle messages with null content properly in UI and email notifications

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)

## Relevant Screenshots:
<img width="688" height="765" alt="Screenshot 2026-01-21 at 4 43 00 PM"
src="https://github.com/user-attachments/assets/6a27c22e-2ae6-4377-a05d-cfa44bf181fe"
/>


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

<!-- CURSOR_SUMMARY -->
---

> [!NOTE]
> **Medium Risk**
> Touches notification email templates and message rendering conditions;
mistakes could lead to missing content/attachments in emails or
incorrect UI visibility, but changes are localized and non-auth/security
related.
> 
> **Overview**
> Agent notification emails for *assigned* and *participating* new
messages now include the actual message details (sender name, rendered
text when present, and attachment links) and gracefully fall back when
content is unavailable.
> 
> To support this, the mailer now passes `@message` into Liquid via
`MessageDrop` (adding `attachments` URLs), and the dashboard message UI
now renders failed/external-error messages even when `content` is `null`
while tightening retry eligibility to require content or attachments
(and still within 1 day).
> 
> <sup>Written by [Cursor
Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit
475c8cedda54eb5e806990f977faf8098d0b27d8. This will update automatically
on new commits. Configure
[here](https://cursor.com/dashboard?tab=bugbot).</sup>
<!-- /CURSOR_SUMMARY -->

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-02-16 14:47:33 +05:30
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders feat: Add standalone outgoing messages count API endpoint (#13419) 2026-02-04 19:36:50 +05:30
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers fix: Prevent user enumeration on password reset endpoint (#13528) 2026-02-13 13:45:40 +05:30
dashboards feat: Auto confirm user email when super admin make changes (#12418) 2025-09-23 20:14:02 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
helpers feat: new Captain Editor (#13235) 2026-01-21 13:39:07 +05:30
javascript fix: Enhance notification emails with message details and handle failed messages (#13273) 2026-02-16 14:47:33 +05:30
jobs fix: handle 404 errors gracefully in avatar download job (#13491) 2026-02-09 13:27:23 +05:30
listeners fix: prevent deserialization error on deletion (#13264) 2026-01-14 18:00:12 +05:30
mailboxes refactor: strategy pattern for mailbox conversation finding (#12766) 2025-11-10 20:47:18 +05:30
mailers feat: add per-account daily rate limit for outbound emails (#13411) 2026-02-03 02:06:51 +05:30
models fix: Enforce team boundaries to prevent cross-team assignments (#13353) 2026-02-16 14:39:20 +05:30
policies feat: new Captain Editor (#13235) 2026-01-21 13:39:07 +05:30
presenters fix(mailbox): handle malformed sender address headers (#13486) 2026-02-11 11:02:38 -08:00
services fix: Enforce team boundaries to prevent cross-team assignments (#13353) 2026-02-16 14:39:20 +05:30
views feat: Add infinite scroll to contacts search page (#13376) 2026-01-27 18:55:19 -08:00