dc7f1597e5
- Added GetConversation, GetContact, GetArticle, SearchContacts, SearchArticles - Update SearchConversations to handle the permissions properly.
79 lines
2.1 KiB
Ruby
79 lines
2.1 KiB
Ruby
class Captain::Tools::Copilot::SearchConversationsService < Captain::Tools::BaseService
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def name
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'search_conversations'
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end
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def description
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'Search conversations based on parameters'
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end
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def parameters
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{
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type: 'object',
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properties: properties,
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required: []
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}
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end
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def execute(arguments)
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status = arguments['status']
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contact_id = arguments['contact_id']
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priority = arguments['priority']
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conversations = get_conversations(status, contact_id, priority)
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return 'No conversations found' unless conversations.exists?
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total_count = conversations.count
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conversations = conversations.limit(100)
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<<~RESPONSE
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#{total_count > 100 ? "Found #{total_count} conversations (showing first 100)" : "Total number of conversations: #{total_count}"}
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#{conversations.map { |conversation| conversation.to_llm_text(include_contact_details: true) }.join("\n---\n")}
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RESPONSE
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end
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def active?
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user_has_permission('conversation_manage') ||
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user_has_permission('conversation_unassigned_manage') ||
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user_has_permission('conversation_participating_manage')
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end
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private
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def get_conversations(status, contact_id, priority)
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conversations = permissible_conversations
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conversations = conversations.where(contact_id: contact_id) if contact_id.present?
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conversations = conversations.where(status: status) if status.present?
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conversations = conversations.where(priority: priority) if priority.present?
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conversations
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end
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def permissible_conversations
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Conversations::PermissionFilterService.new(
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@assistant.account.conversations,
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@user,
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@assistant.account
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).perform
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end
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def properties
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{
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contact_id: {
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type: 'number',
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description: 'Filter conversations by contact ID'
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},
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status: {
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type: 'string',
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enum: %w[open resolved pending snoozed],
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description: 'Filter conversations by status'
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},
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priority: {
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type: 'string',
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enum: %w[low medium high urgent],
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description: 'Filter conversations by priority'
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}
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}
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end
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end
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