Primeira onda do roadmap de indicadores executivos do Grupo Nova. Mede ADOÇÃO DO CANAL DIGITAL, não a operação total — banner explícito alerta que reservas fechadas manualmente na recepção ainda não estão capturadas (Onda 1B vai adicionar marcação manual via botão na conversa). Backend: - V2::Reports::ConversionFunnelBuilder — leads (novo/retorno/total), reservas (criadas != draft, pagas in active/completed/confirmed), taxas de conversão. Filtro opcional por inbox. - V2::Reports::InboxBenchmarkingBuilder — uma linha por inbox com brand_name (via Captain::UnitInbox -> Unit -> Brand) - Endpoints GET /reports/conversion_funnel e /reports/inbox_benchmarking - RSpec do ConversionFunnelBuilder Frontend: - Rota top-level Reports → Painel Diretoria - DirectoryDashboard.vue: banner de adoção + filtros + cards + funil + tabela benchmarking agrupada por marca com variação vs média - API client getConversionFunnel + getInboxBenchmarking - i18n EN + PT Memórias suporte: feedback_metricas_adocao_canal.md + project_painel_diretoria_roadmap.md Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
148 lines
3.5 KiB
JavaScript
148 lines
3.5 KiB
JavaScript
/* global axios */
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import ApiClient from './ApiClient';
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const getTimeOffset = () => -new Date().getTimezoneOffset() / 60;
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class ReportsAPI extends ApiClient {
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constructor() {
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super('reports', { accountScoped: true, apiVersion: 'v2' });
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}
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getReports({
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metric,
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from,
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to,
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type = 'account',
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id,
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groupBy,
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businessHours,
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}) {
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return axios.get(`${this.url}`, {
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params: {
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metric,
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since: from,
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until: to,
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type,
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id,
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group_by: groupBy,
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business_hours: businessHours,
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timezone_offset: getTimeOffset(),
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},
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});
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}
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// eslint-disable-next-line default-param-last
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getSummary(since, until, type = 'account', id, groupBy, businessHours) {
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return axios.get(`${this.url}/summary`, {
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params: {
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since,
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until,
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type,
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id,
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group_by: groupBy,
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business_hours: businessHours,
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timezone_offset: getTimeOffset(),
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},
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});
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}
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getConversationMetric(type = 'account', page = 1) {
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return axios.get(`${this.url}/conversations`, {
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params: {
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type,
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page,
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},
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});
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}
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getAgentReports({ from: since, to: until, businessHours }) {
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return axios.get(`${this.url}/agents`, {
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params: { since, until, business_hours: businessHours },
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});
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}
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getConversationsSummaryReports({ from: since, to: until, businessHours }) {
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return axios.get(`${this.url}/conversations_summary`, {
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params: { since, until, business_hours: businessHours },
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});
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}
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getConversationTrafficCSV({ daysBefore = 6 } = {}) {
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return axios.get(`${this.url}/conversation_traffic`, {
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params: { timezone_offset: getTimeOffset(), days_before: daysBefore },
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});
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}
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getLabelReports({ from: since, to: until, businessHours }) {
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return axios.get(`${this.url}/labels`, {
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params: { since, until, business_hours: businessHours },
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});
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}
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getInboxReports({ from: since, to: until, businessHours }) {
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return axios.get(`${this.url}/inboxes`, {
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params: { since, until, business_hours: businessHours },
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});
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}
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getTeamReports({ from: since, to: until, businessHours }) {
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return axios.get(`${this.url}/teams`, {
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params: { since, until, business_hours: businessHours },
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});
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}
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getBotMetrics({ from, to, inboxId } = {}) {
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return axios.get(`${this.url}/bot_metrics`, {
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params: { since: from, until: to, inbox_id: inboxId },
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});
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}
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getBotSummary({ from, to, groupBy, businessHours, type, id } = {}) {
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return axios.get(`${this.url}/bot_summary`, {
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params: {
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since: from,
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until: to,
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type: type || 'account',
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id,
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group_by: groupBy,
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business_hours: businessHours,
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},
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});
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}
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getInboxLeadsSummary({ inboxId, from, to, groupBy } = {}) {
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return axios.get(`${this.url}/inbox_leads_summary`, {
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params: {
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inbox_id: inboxId,
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since: from,
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until: to,
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group_by: groupBy,
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timezone_offset: getTimeOffset(),
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},
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});
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}
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getConversionFunnel({ inboxId, from, to } = {}) {
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return axios.get(`${this.url}/conversion_funnel`, {
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params: {
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inbox_id: inboxId,
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since: from,
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until: to,
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timezone_offset: getTimeOffset(),
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},
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});
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}
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getInboxBenchmarking({ from, to } = {}) {
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return axios.get(`${this.url}/inbox_benchmarking`, {
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params: {
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since: from,
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until: to,
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timezone_offset: getTimeOffset(),
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},
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});
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}
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}
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export default new ReportsAPI();
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