iachat/app
Shivam Mishra a509ef826a
feat: single query for reporting event stats (#12664)
This PR collapses multiple queries fetching stats from a single table to
a single query

```sql
SELECT 
  user_id as user_id,
  COUNT(CASE WHEN name = 'conversation_resolved' THEN 1 END) as resolved_count,
  AVG(CASE WHEN name = 'conversation_resolved' THEN value END) as avg_resolution_time,
  AVG(CASE WHEN name = 'first_response' THEN value END) as avg_first_response_time,
  AVG(CASE WHEN name = 'reply_time' THEN value END) as avg_reply_time 
FROM "reporting_events"
WHERE 
  "reporting_events"."account_id" = <account_id> AND 
  "reporting_events"."created_at" >= '2025-09-14 18:30:00' AND 
  "reporting_events"."created_at" < '2025-10-14 18:29:59'
GROUP BY "reporting_events"."user_id";
```

### Why this works?

Here's why this optimization is faster based on PostgreSQL internals:

- Single Table Scan vs Multiple Scans: Earlier we did 4 sequential scans
(or 4 index scans) of the same data, with the same where clause, now in
a single scan all 4 `CASE` expressions are evaluated in a single pass.
- Shared Buffer Cache Efficiency: PostgreSQL's shared buffer cache
stores recently accessed pages, with this, pages are loaded once and
re-used for all aggregation, earlier with separate queries we were
forced to re-read all from the disk each time
- Reduced planning and network overhead (4 vs 1 query)


### How is it tested

1. The specs all pass without making any changes
2. Verified the reports side by side after generating from report seeder

#### How to test

Generate seed data using the following command

```bash
ACCOUNT_ID=1 ENABLE_ACCOUNT_SEEDING=true bundle exec rake db:seed:reports_data
```

Once done download the reports, checkout to this branch and download the
reports again and compare them
2025-10-16 16:08:26 -07:00
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders feat: single query for reporting event stats (#12664) 2025-10-16 16:08:26 -07:00
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers feat: Add relay state for SAML SSO (#12597) 2025-10-07 20:32:29 +05:30
dashboards feat: Auto confirm user email when super admin make changes (#12418) 2025-09-23 20:14:02 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
helpers fix: Add URL validation and rate limiting for contact avatar sync (#11979) 2025-09-10 20:08:06 +05:30
javascript chore: Hide "Learn More" button in feature spotlight for self-hosted (#12675) 2025-10-16 12:04:53 +05:30
jobs feat: Open conversation when agent bot webhook fails (#12379) 2025-10-13 15:59:59 +05:30
listeners fix: incorrect first response time for reopened conversations (#12058) 2025-08-13 16:39:43 +05:30
mailboxes fix: Use .find_by instead .where().first (#12402) 2025-09-10 10:08:37 +05:30
mailers feat: Clean up email configuration for from and reply to emails (#12453) 2025-09-24 11:36:53 -07:00
models feat: Secure external credentials with database encryption (#12648) 2025-10-13 18:05:12 +05:30
policies feat: Add WhatsApp health monitoring and self-service registration completion (#12556) 2025-10-02 11:25:48 +05:30
presenters fix: Disable automations on auto-reply emails (#12101) 2025-08-05 13:17:06 +05:30
services fix: Duplicate contacts creating for Argentina numbers (#11173) 2025-10-13 11:07:07 +05:30
views feat: Add support for HTML emails in outgoing messages (#12662) 2025-10-15 13:22:23 +05:30
workers feat: API Endpoints to update message status (#11387) 2025-04-29 15:33:11 -07:00