iachat/lib
Pranav f4643116df
feat: Run assignment every 15 minutes (#12334)
Currently, auto-assignment runs only during conversation creation or
update events. If no agents are online when new conversations arrive,
those conversations remain unassigned.

With this change, unassigned conversations will be automatically
assigned once agents become available. The job runs every 15 minutes and
uses a fair distribution threshold of 100 to prevent a large number of
conversations from being assigned to a single available agent. This will
be customizable later.
2025-08-29 15:10:56 -07:00
..
action_view/template/handlers
assets
custom_exceptions feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
events feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557) 2025-05-22 22:25:05 -07:00
filters fix: add priority in filter keys [CW-3177] (#9179) 2024-04-05 10:03:48 +05:30
integrations feat: use captain endpoint config in legacy OpenAI base service (#12060) 2025-07-30 08:58:27 +04:00
linear feat: Add user attribution to Linear integration with actor authorization (#11774) 2025-07-01 16:49:26 +05:30
redis feat: integrate LeadSquared CRM (#11284) 2025-04-29 09:14:00 +05:30
seeders feat: label reports overview (#11194) 2025-06-11 14:35:46 +05:30
tasks feat: add ops task to purge orphan conversations (#12279) 2025-08-27 14:42:11 +02:00
test_data chore: Generate test data for bulk insertion (#11229) 2025-05-06 11:13:11 +05:30
webhooks feat: API Endpoints to update message status (#11387) 2025-04-29 15:33:11 -07:00
base_markdown_renderer.rb feat: support image height in markdown rendering of messages (#8177) 2023-11-02 13:51:54 -07:00
chatwoot_app.rb feat(ee): Setup advanced, performant message search (#12193) 2025-08-28 10:10:28 +05:30
chatwoot_captcha.rb
chatwoot_exception_tracker.rb
chatwoot_hub.rb chore: Add submenu for super admin settings (#11860) 2025-07-15 21:28:39 -07:00
chatwoot_markdown_renderer.rb feat: Adds backend support for rendering tables in articles (#9526) 2024-05-24 08:44:01 +05:30
config_loader.rb chore: Add display manifest to whitelabel settings (#8708) 2024-01-16 09:50:23 +04:00
current.rb
custom_markdown_renderer.rb feat: move embedding config to a yaml file (#11611) 2025-05-30 16:26:40 +05:30
dyte.rb feat: Upgrade Dyte apis to v2 (#10706) 2025-02-19 14:47:48 -08:00
exception_list.rb
global_config_service.rb feat: move Slack config to installation settings (#11548) 2025-05-23 01:07:35 -07:00
global_config.rb chore: Add display manifest to whitelabel settings (#8708) 2024-01-16 09:50:23 +04:00
limits.rb feat: Run assignment every 15 minutes (#12334) 2025-08-29 15:10:56 -07:00
linear.rb feat: Add user attribution to Linear integration with actor authorization (#11774) 2025-07-01 16:49:26 +05:30
microsoft_graph_auth.rb
online_status_tracker.rb fix: Get online status from db when not present in cache [CW-3233] (#9477) 2024-05-15 21:23:19 -07:00
open_ai_constants.rb feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
regex_helper.rb fix: Escape closing bracket in mention regex (#11877) 2025-07-04 10:35:11 +05:30
test_data.rb chore: Generate test data for bulk insertion (#11229) 2025-05-06 11:13:11 +05:30
url_helper.rb
vapid_service.rb