iachat/app
Muhsin Keloth b3d0af84c4
fix(widget): Queue SDK-set conversation attributes and labels for first message (#13912)
### Description

When integrating the web widget via the JS SDK, customers call
setConversationCustomAttributes and setLabel on chatwoot:ready — before
any conversation exists. These API calls silently fail because the
backend endpoints require an existing conversation. When the visitor
sends their first message, the conversation is created without those
attributes/labels, so the message_created webhook payload is missing the
expected metadata.

This change queues SDK-set conversation custom attributes and labels in
the widget store when no conversation exists yet, and includes them in
the API request when the first message (or attachment) creates the
conversation. The backend now permits and applies these params during
conversation creation — before the message is saved and webhooks fire.

###  How to test

  1. Configure a web widget without a pre-chat form.
2. Open the widget on a test page and run the following in the browser
console after chatwoot:ready:
`window.$chatwoot.setConversationCustomAttributes({ plan: 'enterprise'
});`
`window.$chatwoot.setLabel('vip');` // must be a label that exists in
the account
  3. Send the first message from the widget.
4. Verify in the Chatwoot dashboard that the conversation has plan:
enterprise in custom attributes and the vip label applied.
5. Set up a webhook subscriber for `message_created` confirm the first
payload includes the conversation metadata.
6. Verify that calling `setConversationCustomAttributes` / `setLabel` on
an existing conversation still works as before (direct API path, no
regression).
  7. Verify the pre-chat form flow still works as expected.
2026-04-02 12:09:24 +04:00
..
actions fix: Skip redundant contact saves in ContactIdentifyAction (#13778) 2026-03-11 21:40:38 -07:00
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders fix: Handle Facebook reel attachment type (#13691) 2026-03-06 08:49:41 +04:00
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers fix(widget): Queue SDK-set conversation attributes and labels for first message (#13912) 2026-04-02 12:09:24 +04:00
dashboards fix(super-admin): prefill confirmed_at in new user form (#13662) 2026-03-10 12:14:58 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields fix(super-admin): prefill confirmed_at in new user form (#13662) 2026-03-10 12:14:58 +05:30
finders feat: Add a priority + created at sort for conversations (#13658) 2026-02-25 18:22:41 -08:00
helpers feat(rollup): add models and write path [1/3] (#13796) 2026-03-19 13:12:36 +05:30
javascript fix(widget): Queue SDK-set conversation attributes and labels for first message (#13912) 2026-04-02 12:09:24 +04:00
jobs fix: remove bulk_auto_assignment_job cron schedule (#13877) 2026-03-31 10:56:59 +05:30
listeners feat(rollup): add models and write path [1/3] (#13796) 2026-03-19 13:12:36 +05:30
mailboxes refactor: strategy pattern for mailbox conversation finding (#12766) 2025-11-10 20:47:18 +05:30
mailers fix(email): Allow inbox OAuth replies without global SMTP (#13820) 2026-03-17 11:10:42 +04:00
models fix: Populate extension and include content_type in attachment webhook payload (#13945) 2026-04-02 11:13:11 +04:00
policies feat(help-center): enable drag-and-drop category reordering (#13706) 2026-03-05 12:53:38 +05:30
presenters fix: Send raw content in webhook payloads instead of channel-rendered markdown (#13896) 2026-03-25 16:56:22 +04:00
services fix(line): Use non-expiring URLs for image and video messages (#13949) 2026-04-01 17:29:12 +05:30
views fix: html/body background not applied in appearance mode (#13955) 2026-03-31 16:55:21 +05:30