iachat/enterprise/app
Rodribm10 bcf41ad15f fix(captain-memory): guard memory recall from blocking agent worker
Real-world test triggered a Sidekiq worker hang on conv 67 after a
message was routed through Daniela: two ResponseBuilderJobs (msg 1318
and 1319) started, emitted typing_on, then never returned. Sidekiq
showed 2/12 workers stuck for 10+ minutes — indefinite.

Root cause likely: Agents::Runner evaluates the orchestrator
instructions lambda multiple times per turn, and our wrapped lambda
calls MemoryPromptInjector#append_memory_block each time. Inside,
RecallService invokes OpenAI embedding API (2s timeout) and pgvector.
Ruby's Timeout.timeout has documented holes on net/http syscalls — if
the embedding API stalls at the socket level, the worker hangs forever
even though the timeout "fired".

Two fixes:

1. Per-message cache in the injector instance: the same
   message_text is embedded + queried once, not N times per turn.
   Dramatic reduction in network calls + DB queries during a single
   agent run. Every call after the first returns the cached block
   instantly.

2. Absolute rescue at append_memory_block top level:
   rescue StandardError => e; return base_prompt. Even if the whole
   memory pipeline throws, the base system prompt passes through and
   the agent keeps responding. Memory is NEVER allowed to block a
   response — that was already the design intent but the lambda caller
   path didn't honor it rigorously enough.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-19 09:06:35 -03:00
..
builders Merge branch main into chore/merge-upstream 2025-12-20 12:44:31 -03:00
controllers fix(captain-memory): always authorize index even when list is empty 2026-04-19 01:43:57 -03:00
dispatchers/enterprise feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add push/email notification support for SLA (#9140) 2024-03-29 20:27:21 +11:00
errors/captain/errors fix: Resolve erros de linting e conclui as correções de prompt customizado 2026-02-27 13:02:44 -03:00
fields fix: Render all account limit fields (#13435) 2026-02-04 20:21:07 +05:30
finders/enterprise feat: Conversation API to return applied_sla and sla_events (#9174) 2024-04-01 23:30:07 +05:30
helpers feat: langfuse logging improvements (#13534) 2026-02-17 13:30:04 +05:30
jobs feat(captain-memory): add HardDeleteExpiredJob with daily cron (LGPD) 2026-04-19 01:09:28 -03:00
listeners feat(captain-memory): enqueue extraction on conversation.resolved 2026-04-19 01:13:26 -03:00
mailers/enterprise/agent_notifications chore: fix sla email notifications (#9192) 2024-04-04 21:16:49 +05:30
models feat(captain-memory): add Captain::ContactMemory model with scopes and lifecycle methods 2026-04-18 23:53:33 -03:00
policies feat(captain-memory): add ContactMemoryPolicy (Pundit) 2026-04-19 01:37:13 -03:00
presenters/enterprise/conversations feat: UI to show the SLA threshold in chat screen (#9146) 2024-04-04 15:46:46 +05:30
services fix(captain-memory): guard memory recall from blocking agent worker 2026-04-19 09:06:35 -03:00
views feat(lifecycle): REST endpoint for lifecycle deliveries audit log 2026-04-15 10:29:24 -03:00