iachat/app
Sivin Varghese c24a6dc74c
fix: Prevent CC/BCC field reset on chat activity actions (#11342)
# Pull Request Template

## Description

This PR fixes the CC/BCC field reset issue on activity action.
Fixes
[CW-4256](https://linear.app/chatwoot/issue/CW-4256/emails-added-in-cc-and-bcc-disappears-when-you-click-on-assign-to-me),
#5234

### Cause of the Issue
Previously, the CC and BCC fields in the reply box were being reset
whenever a conversation activity occurred (such as assignment, status
change, etc.). This happened because watchers on the current chat
messages array and current chat object would trigger
`setCCAndToEmailsFromLastChat` even when the last message was an
activity or system message, not a real email.

### Solution

- The updated logic ensures that the CC and BCC fields are only set
under the following conditions:
   **1**. Switching to a new conversation.
**2**. In the same conversation, only if the last message is not an
activity (i.e., only for actual emails).

- It uses the `lastEmail` computed property, which filters out private
and activity messages, ensuring only real email context changes update
the fields.
- This prevents user-entered `CC/BCC` values from being cleared after
system events (e.g., assignments or status changes), while still
updating the fields correctly when relevant messages are received.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video
**Before**

https://www.loom.com/share/2ec50dd1c0ed4eaf9170465274bea41e?sid=cc8b88cb-fd39-473a-8df3-78a242c8407b

**After**

https://www.loom.com/share/17fd2d96d5d84a049dcbf20d401d2ada?sid=8949ad48-7769-49d2-92c5-267da8c60d6e



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-04-21 13:48:56 +05:30
..
actions chore: Avoid contact inboxes getting deleted (#10612) 2024-12-26 16:17:38 +05:30
assets chore: Update styles in settings pages (#11070) 2025-03-18 14:40:02 -07:00
builders fix: correct typo in CampaignConversationBuilder (#11336) 2025-04-21 11:57:38 +05:30
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers fix: Handle Instagram text and attachments as separate messages (#11315) 2025-04-16 20:46:47 +05:30
dashboards feat: Ability to delete account for administrators (#1874) 2025-04-03 10:41:39 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields feat: setup captain limits (#10713) 2025-01-23 01:23:18 +05:30
finders chore(refactor): Improve conversation permission filtering (#11166) 2025-03-31 19:30:02 -07:00
helpers feat: Added the ability to create Instagram channel (#11182) 2025-04-03 13:57:14 +05:30
javascript fix: Prevent CC/BCC field reset on chat activity actions (#11342) 2025-04-21 13:48:56 +05:30
jobs feat: Implement UI for Agent Bots in settings and remove CSML support (#11276) 2025-04-16 18:02:49 +05:30
listeners feat: Implement UI for Agent Bots in settings and remove CSML support (#11276) 2025-04-16 18:02:49 +05:30
mailboxes fix: Process non-image inline attachments as regular attachments (#10998) 2025-02-28 13:33:48 -08:00
mailers chore: Increase the timeout to support slow SMTP servers (#10318) 2025-04-16 12:15:49 +05:30
models feat: Implement UI for Agent Bots in settings and remove CSML support (#11276) 2025-04-16 18:02:49 +05:30
policies chore: Clean up report & knowledge base policies (#11234) 2025-04-03 16:00:32 -07:00
presenters chore: Update the precision of the updated_at timestamp in conversation model (#10875) 2025-02-10 20:22:11 -08:00
services feat: Implement UI for Agent Bots in settings and remove CSML support (#11276) 2025-04-16 18:02:49 +05:30
views fix: Handle Instagram text and attachments as separate messages (#11315) 2025-04-16 20:46:47 +05:30
workers fix: Capture delivery errors to avoid false positives (#8790) 2024-01-26 14:22:18 +04:00