iachat/app/services
Muhsin Keloth c77d935e38
fix: Subscribe app to WABA before overriding webhook callback URL (#13279)
#### Problem
Meta requires the app to be subscribed to the WABA before
`override_callback_uri` can be used. The current implementation tries to
use `override_callback_uri` directly, which fails with:

> Error 100: "Before override the current callback uri, your app must be
subscribed to receive messages for WhatsApp Business Account"

This causes embedded signup to fail silently, the inbox appears
connected but never receives messages.

  #### Solution

  Split `subscribe_waba_webhook` into two sequential API calls:

  ```ruby
  def subscribe_waba_webhook(waba_id, callback_url, verify_token)
    # Step 1: Subscribe app to WABA first (required before override)
    subscribe_app_to_waba(waba_id)

    # Step 2: Override callback URL for this specific WABA
    override_waba_callback(waba_id, callback_url, verify_token)
  end
```

#### References
  - Subscribe app to WABA's webhooks: https://www.postman.com/meta/whatsapp-business-platform/request/ju40fld/subscribe-app-to-waba-s-webhooks
  - Override Callback URL (Embedded Signup): https://www.postman.com/meta/whatsapp-business-platform/request/l6a09ow/override-callback-url

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-02-02 16:50:35 +05:30
..
account fix: account email validation during signup (#11307) 2025-05-20 20:45:39 -07:00
auto_assignment feat: Assignment service (v2) (#12320) 2025-11-17 10:08:25 +05:30
automation_rules feat: Add support for labels in automations (#11658) 2025-09-18 14:17:54 +05:30
base chore: Add cache to improve widget performance (#11163) 2025-03-24 16:04:49 -07:00
contacts feat: outbound voice call essentials (#12782) 2025-11-24 17:47:00 -08:00
conversations fix: Force account_id in the query (#13388) 2026-01-28 14:51:24 -08:00
crm feat: save timezone from leadsquared API (#11583) 2025-05-28 09:46:59 +05:30
data_import fix: downcase email before finding (#8921) 2024-02-21 18:51:00 +05:30
email chore: Migrate mailers from the worker to jobs (#12331) 2025-10-21 16:36:37 -07:00
email_templates chore: Fix emails being sent with the wrong translations (#2236) 2021-06-08 22:45:01 +05:30
facebook feat: hide CSAT survey URLs from agents in dashboard (#11622) 2025-06-11 23:39:47 +05:30
geocoder fix: ip-lookup database lazy loading for all environments (#8052) 2024-10-22 23:18:30 -07:00
google feat: add Google Email fetch and OAuth token refresh service (#9603) 2024-06-11 14:22:03 +05:30
imap feat: add Google Email fetch and OAuth token refresh service (#9603) 2024-06-11 14:22:03 +05:30
instagram fix: Handle Instagram API error codes properly in message processing (#13002) 2025-12-04 18:53:50 +05:30
internal feat: add cron job to remove orphan conversations (#13335) 2026-01-28 19:25:20 +05:30
labels fix: Update associations when a label is updated (#3046) 2021-09-21 10:16:32 +05:30
line fix: Ensure messages go to correct conversation when receive multi user in 1 LINE webhook (#12322) 2025-09-22 17:05:25 +05:30
linear feat: Add activity messages for linear actions (#11654) 2025-06-13 11:57:11 +05:30
liquid feat: Add liquid processing for SMS campaigns (#10981) 2025-06-11 13:16:44 -04:00
llm_formatter feat: new Captain Editor (#13235) 2026-01-21 13:39:07 +05:30
macros feat: Add webhook event support for macros (#11235) 2025-04-02 20:26:55 -07:00
mailbox refactor: strategy pattern for mailbox conversation finding (#12766) 2025-11-10 20:47:18 +05:30
message_templates fix: Respect survey label rules for WhatsApp CSAT template (#13285) 2026-01-15 22:16:00 -08:00
messages fix(whatsapp): Preserve ordered list numbering in messages (#13339) 2026-01-22 14:14:40 +04:00
mfa feat: MFA (#12290) 2025-09-18 20:19:24 +05:30
microsoft feat: add Google Email fetch and OAuth token refresh service (#9603) 2024-06-11 14:22:03 +05:30
notification chore: Handle WebPush rate limiting in push notification service (#12184) 2025-08-13 13:32:22 +05:30
sms fix: Error shouldn't halt the campaign for entire audience (#11980) 2025-08-11 12:03:48 +05:30
telegram fix: stream attachment handling in workers (#12870) 2025-12-05 13:02:53 -08:00
tiktok feat: Handle external echo messages from native apps (#13371) 2026-02-02 15:52:53 +05:30
twilio feat: Add support for sending CSAT surveys via templates (Whatsapp Twilio) (#13143) 2026-01-13 16:32:02 +04:00
twitter feat: hide CSAT survey URLs from agents in dashboard (#11622) 2025-06-11 23:39:47 +05:30
whatsapp fix: Subscribe app to WABA before overriding webhook callback URL (#13279) 2026-02-02 16:50:35 +05:30
widget feat: MFA (#12290) 2025-09-18 20:19:24 +05:30
account_deletion_service.rb feat: automate account deletion (#11406) 2025-05-23 12:58:13 +05:30
action_service.rb feat: add mark pending action to automation (#13378) 2026-02-02 11:59:51 +05:30
base_refresh_oauth_token_service.rb feat: add Google Email fetch and OAuth token refresh service (#9603) 2024-06-11 14:22:03 +05:30
base_token_service.rb feat: MFA (#12290) 2025-09-18 20:19:24 +05:30
csat_survey_service.rb fix: Respect survey label rules for WhatsApp CSAT template (#13285) 2026-01-15 22:16:00 -08:00
csat_template_management_service.rb feat: Add support for sending CSAT surveys via templates (Whatsapp Twilio) (#13143) 2026-01-13 16:32:02 +04:00
csat_template_name_service.rb feat: Add support for sending CSAT surveys via templates (Whatsapp Twilio) (#13143) 2026-01-13 16:32:02 +04:00
filter_service.rb chore: Ability to filter conversations with priority (#10967) 2025-03-03 16:38:22 +05:30
ip_lookup_service.rb feat(poc): Disable widget based on country (#6658) 2023-03-14 09:09:57 -07:00
search_service.rb feat: Advanced Search Backend (#12917) 2026-01-07 15:30:49 +05:30