iachat/app/builders/v2/reports
Rodribm10 d831ee4d33 feat(reports): Painel Diretoria — Onda 1A (leitura)
Primeira onda do roadmap de indicadores executivos do Grupo Nova. Mede
ADOÇÃO DO CANAL DIGITAL, não a operação total — banner explícito alerta
que reservas fechadas manualmente na recepção ainda não estão capturadas
(Onda 1B vai adicionar marcação manual via botão na conversa).

Backend:
- V2::Reports::ConversionFunnelBuilder — leads (novo/retorno/total),
  reservas (criadas != draft, pagas in active/completed/confirmed),
  taxas de conversão. Filtro opcional por inbox.
- V2::Reports::InboxBenchmarkingBuilder — uma linha por inbox com
  brand_name (via Captain::UnitInbox -> Unit -> Brand)
- Endpoints GET /reports/conversion_funnel e /reports/inbox_benchmarking
- RSpec do ConversionFunnelBuilder

Frontend:
- Rota top-level Reports → Painel Diretoria
- DirectoryDashboard.vue: banner de adoção + filtros + cards + funil + tabela
  benchmarking agrupada por marca com variação vs média
- API client getConversionFunnel + getInboxBenchmarking
- i18n EN + PT

Memórias suporte: feedback_metricas_adocao_canal.md + project_painel_diretoria_roadmap.md

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-26 12:44:59 -03:00
..
conversations feat: Improve Report API performance (#9476) 2024-05-22 17:34:24 -07:00
timeseries fix: resolution count does not have account scope (#12370) 2025-09-04 18:04:00 +05:30
agent_summary_builder.rb feat(v4): Update team, agent summary builder to include resolution metrics (#10607) 2024-12-20 19:16:56 +05:30
base_summary_builder.rb feat: single query for reporting event stats (#12664) 2025-10-16 16:08:26 -07:00
bot_metrics_builder.rb feat(reports): breakdown auto/manual no BotReports + nomes corretos 2026-04-26 12:01:50 -03:00
channel_summary_builder.rb feat: Add an API to support querying metrics by ChannelType (#13255) 2026-01-12 23:18:47 -08:00
conversion_funnel_builder.rb feat(reports): Painel Diretoria — Onda 1A (leitura) 2026-04-26 12:44:59 -03:00
first_response_time_distribution_builder.rb fix: Increase the parallelism config to fix flaky tests, revert bad commits (#13410) 2026-01-30 12:49:31 -08:00
inbox_benchmarking_builder.rb feat(reports): Painel Diretoria — Onda 1A (leitura) 2026-04-26 12:44:59 -03:00
inbox_label_matrix_builder.rb feat: Add inbox-label matrix report endpoint (#13394) 2026-01-29 13:32:59 -08:00
inbox_leads_summary_builder.rb feat(reports): aba "Novas × Retorno" no Inbox Report 2026-04-25 20:22:43 -03:00
inbox_summary_builder.rb feat: single query for reporting event stats (#12664) 2025-10-16 16:08:26 -07:00
label_summary_builder.rb fix: wrong resolution count in timeseries reports (#12261) 2025-09-03 15:47:16 +05:30
outgoing_messages_count_builder.rb feat: Add standalone outgoing messages count API endpoint (#13419) 2026-02-04 19:36:50 +05:30
team_summary_builder.rb feat(v4): Update team, agent summary builder to include resolution metrics (#10607) 2024-12-20 19:16:56 +05:30