iachat/app
Sivin Varghese cc8866a84e
feat: Sync Popular Articles locale with widget locale (#11754)
# Pull Request Template

## Description

This PR includes the following improvements:
* **Popular Articles Locale Selection based on Widget Locale**
  * Implements priority-based locale matching:
    * Exact locale match (e.g., "fr" === "fr")
    * Base language match (e.g., "fr" when selected is "fr_CA")
    * Variant match (e.g., "fr_BE" when selected is "fr")
* Removes default locale fallback - if no locale match is found, popular
articles section is hidden.
    
* Fixed **API** filter issue where the locale parameter was previously
ignored

* Hides Popular Articles section completely when no locale match is
found and Only shows relevant articles in the user's language


* **RTL Direction Handling Improvements**
* Now directly reads the `lang` attribute from HTML element `<html
lang="en">` instead of relying on `.locale-switcher` and sets direction
attribute based on language.

* Adds `data-dir-applied` attribute to prevent overlapping direction
settings between global helpers and components (eg case: Insert article
in editor dashboard)

* Update `IframeLoader.vue` to Composition API and improve the **dir**
logic

Fixes 
1.
[CW-4505](https://linear.app/chatwoot/issue/CW-4505/popular-articles-not-displayed-based-on-user-locale-in-live-chat),
https://github.com/chatwoot/chatwoot/issues/11745
2. RTL direction is not working in widget article view after merging
this PR https://github.com/chatwoot/chatwoot/pull/11692

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

**Popular Articles**

https://www.loom.com/share/7cecbaaa77eb48e19263398b6ba8ddef?sid=a2452b8e-7d7e-46a3-b5c8-aed5ab5bc801

**RTL improvements**

https://www.loom.com/share/3ccad77174a0412097e802641df5f3e0?sid=e10ac57f-5c49-4084-84d3-5ad58aee54fa

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-24 19:52:44 +05:30
..
actions chore: Avoid contact inboxes getting deleted (#10612) 2024-12-26 16:17:38 +05:30
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders fix: missing metrics and labels from label summary (#11718) 2025-06-12 17:58:56 +05:30
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers feat: Sync Popular Articles locale with widget locale (#11754) 2025-06-24 19:52:44 +05:30
dashboards chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
finders feat: Add support for search_conversations in copilot (#11520) 2025-05-20 19:22:17 -07:00
helpers feat: label reports overview (#11194) 2025-06-11 14:35:46 +05:30
javascript feat: Sync Popular Articles locale with widget locale (#11754) 2025-06-24 19:52:44 +05:30
jobs feat(channel): add support for Telegram Business bots (#10181) (#11663) 2025-06-16 20:35:23 -07:00
listeners fix: Send CSAT survey only when agent can reply in conversation (#11637) 2025-06-11 22:45:32 +05:30
mailboxes chore: upgrade ruby version to 3.4.4 (#11524) 2025-05-21 19:40:07 +05:30
mailers feat: sanitize inbox name (#11597) 2025-06-09 14:46:12 +05:30
models feat(channel): add support for Telegram Business bots (#10181) (#11663) 2025-06-16 20:35:23 -07:00
policies feat: Add conversation delete feature (#11677) 2025-06-05 15:53:17 -05:00
presenters feat: hide CSAT survey URLs from agents in dashboard (#11622) 2025-06-11 23:39:47 +05:30
services feat: Expose custom attributes in conversation to Captain (#11769) 2025-06-20 10:58:00 -07:00
views chore: refactor account deletion email (#11772) 2025-06-20 13:05:14 +05:30
workers feat: API Endpoints to update message status (#11387) 2025-04-29 15:33:11 -07:00